Core Banking Transactions*
NIC Asia Bank is one of Nepal's biggest Banks with a total Customer base of more than 3 Million.
Services available per user through WhatsApp bot
UAE's Ministry of Cabinet Affairs is a prime decision-making body in the country, executing all external and internal affairs.
Savings on operational costs
CESC is India's first fully-integrated electricity generation & distribution company, operating in Kolkata & Howrah.
Customer queries handled through chatbot
Dubai Multi Commodities Centre is a world-class free-trade zone home to leading global trade businesses.
Customer queries deflected in 1 year of launch
Bank of India is a well-known public sector bank in India with a global presence.
User on-boarding
National Bank of Fujairah is a leading bank in UAE, which has been in personal & business banking for over 30 years.
Reduction in call center operational costs
Startek is a leading customer engagement outsourcing company offering services to a range of businesses, including the Fortune 500s.
More lead generation with $400k+ in revenue
Texas Windstorm Insurance Association (TWIA) has insured 200k+ Texans against wind and hail across 14 counties.
Customer queries deflected
Union Bank of India is one of the biggest government-owned banks in India, with over 120 million customers.
Core Banking Transactions*
NIC Asia Bank is one of Nepal's biggest Banks with a total Customer base of more than 3 Million.
Services available per user through WhatsApp bot
UAE's Ministry of Cabinet Affairs is a prime decision-making body in the country, executing all external and internal affairs.
Savings on operational costs
CESC is India's first fully-integrated electricity generation & distribution company, operating in Kolkata & Howrah.
Customer queries handled through chatbot
Dubai Multi Commodities Centre is a world-class free-trade zone home to leading global trade businesses.
Customer queries deflected in 1 year of launch
Bank of India is a well-known public sector bank in India with a global presence.
User on-boarding
National Bank of Fujairah is a leading bank in UAE, which has been in personal & business banking for over 30 years.
Reduction in call center operational costs
Startek is a leading customer engagement outsourcing company offering services to a range of businesses, including the Fortune 500s.
More lead generation with $400k+ in revenue
Texas Windstorm Insurance Association (TWIA) has insured 200k+ Texans against wind and hail across 14 counties.
Customer queries deflected
Union Bank of India is one of the biggest government-owned banks in India, with over 120 million customers.
FloatGPT is a breakthrough voicebot technology powered by LLM models and fine-tuned by Floatbot.AI. It delivers precise, real-time, low-latency responses on phone calls or agent assist, with a deep-tech architecture on inference. Bots powered by these LLM models are ready to assist agents in real-time.
It effortlessly handles even the most complex customer inquiries, all while streamlining operations. Further, optimize FloatGPT with Agent M, our Master Agent Framework.
Supercharge sales, cut operational costs, and elevate customer service. Floatbot's FloatGPT excels in understanding natural language and responding with human-like precision. Whether it’s scheduling appointments or booking flights, FloatGPT can free up your team to focus on higher-value tasks.
Floatbot is already integrated with ChatGPT and LLM prompts, but we researched it to make it more powerful and we are excited to announce the upcoming launch of Agent M – The LLM Master Agent that connects to your data, talks to APIs, and solves complex problems.
HERE'S WHAT OUR CUSTOMERS SAY
HERE'S WHAT OUR CUSTOMERS SAY
HERE'S WHAT OUR CUSTOMERS SAY
HERE'S WHAT OUR CUSTOMERS SAY
Reduce costs by up to 70% by automating the following inbound calls to the Customer Center:
Increase outbound call efficiency by automating the outbound calls with human-like voice integration:
END-TO-END CONVERSATIONAL AI PLATFORM
Boost Agent Productivity with AI Agent Assist, so human agents can focus on building relationships with customers rather than searching for appropriate information in scripts, documents, or knowledgebase.
A deep-tech AI Chatbot and Voicebot that
helps you achieve business results that matter.
Unique users
Messages Exchanged
Calls Answered
Calls Answered Daily
Lines Of Code
Awards Received
AI Patents
Enterprise clients
VOICE AI - CONTACT CENTER AUTOMATION
Our Deep Tech Capabilities leverage Voice data
to drive Customer Delight, eventually leading to Growth.
Overwhelmed with the thousands of calls coming in from prospects every day, the client decided to integrate their contact center with our conversational AI-powered voice bot. With this intelligent automation in place, the client reduced customer support costs by 40% and generated USD 400k in revenue within the first two months. Now they have streamlined the lead generation process—the conversational AI-powered platform makes 10,000+ calls every day for pre-qualification and books appointments of the qualified leads with sales representatives.
The client chose to leverage conversation AI instead of deploying human agents to automate daily outbound calling process. Integrated with their contact center, the intelligent bot interacts with prospects, understands their intent, and responds to their queries seamlessly. With this intelligent automation in place, the client increased sales by 150% and reduced customer support cost by 40%. Not only this, they generate 35% of their qualified leads only through conversation AI without the intervention of any human agent. And they have integrated the payment process with the bot for faster conversions.
The second-largest public sector bank of India, Union Bank of India, is leveraging Floatbot's AI-powered Chatbot to automate their customer support operations.
The Chatbot answers customers' queries related to digital banking, accounts, cards, loans, banking services, IFSC codes, government schemes, locations of nearby branches, and more.
More than 50 million customers of the bank interact with the multilingual Chatbot that supports English, Hindi, and Hinglish languages. Also, the Chatbot is omni-channel and integrated with their website, mobile application, Facebook Messenger, and Google Assistant.
Lifecell, India’s first and largest stem cell bank, launched Floatbot-powered Chatbot on their website and Facebook messenger. The idea is to help their customers and prospects get the information with a single message.
The Chatbot helps customers find the information quickly by pointing them in the right direction with the help of specifically designed workflows. The Chatbot is also trained on FAQs related to the services Lifecell provides.
A conversational AI suite developed especially for insurance carriers, agencies, and brokers. AI-powered intelligent Chatbot and Voicebot help you increase digital sales of insurances by 150% and cut down customer support costs by 40%
Deploy omni-channel, multilingual Chatbot and Voicebot to automate your corporate and consumer banking operations and enable conversational banking. Let AI-powered, intelligent bots handle your banking conversations and increase your customer satisfaction (CSAT) score by 70%
We publish our latest news and updates as a
blog post, so you don't miss out anything.
One of our team members will get in touch with you soon.
Choose your country or region.
USA
INDIA
Middle East
USA 
