Skype Integration

Let us jump and start Skype integration

The first step is to log in to your Floatbot account, go to your bot dashboard and click on configure. There on the left-hand side, you will see tabs called integration. Click on that and go to Skype Settings.

When you click on skype settings, you will see the below screen




Here will have to enter Microsoft App ID and Microsoft password. Also, you will have to set the HTTPS URL. Let us start to know where you can get these details.

You will get these details from Azure portal. To enable Skype you will need to use the bot service by Microsoft Azure. You have to register your bot to their bot service. If your bot is already hosted in Azure, you will not need to register again as your bot will be already registered.

 Follow these steps to create a Bot Channels Registration in Azure.


  • Click on the New button in the upper left-hand corner of the Azure portal, then select AI + cognitive services and the select Bot channels registration.
  • A new screen will open in front of you with information regarding Bot channels Registration. Here click on Create button to start the process.
  • Fill in all the required details in the Bot service screen.




The ones with red asterisk mark are compulsory to fill. Let us know each of the elements here.


Bot name- Give your bot a name that will appear in channels and directories. This name can be changed at any time.

Subscription- Select the Azure subscription you want to use.

Resource group- You can create a resource group or choose from the existing one.

Location- Select a location where your bot will access.

Pricing tier- Select the pricing tier you can change the pricing tier any time.

Message endpoint- Copy the link from Floatbot’s dashboard and paste it here.






Application Insights- You can decide if you want to turn Application Insight On or Off. If you keep it on you will have to specify a regional location.

Microsoft App ID and password- You can use the Auto-created App ID and password or you can manually create it. Microsoft App ID and password will be required on Floatbot’s dashboard.


After filling all the details click on create and register your bot’s messaging endpoint. You will receive a notification confirming the registration, keep a check on the notification tab. You will see a change in the message from Deployment in progress to Deployment succeeded.

After successfully completing this process, let us move to Microsoft App ID and Microsoft password. Here you can manually create your Microsoft password or use the one given by Azure.


To generate a MicrosoftAppPassword, follow these steps:

  • From the Settings tab, click on Manage. You will see a link in the Microsoft App ID copy that link and paste it on Floatbot’s dashboard.




  • In the same tab, besides Microsoft App ID you will see Manage. Click on manage to see the following screen.




  • In application secrets. Generate a New password, copy and paste it in the Floatbot’s dashboard


 When you are done filling the details, click on update credentials and your integration is done.