Build an Omni-Channel Chatbot And Voicebot to Boost Your Customer Engagement
Their voice,your response.
Speech recognition in vernacular
language available on our platform
Conversational AI
AI Conversational Engine for
product teams and developers to
train bots beyond answering simple questions
Let Your Message be Heard
Connect your Floatbot to voice based
assistance like Amazon Alexa,
Google Home and IVR systems
Our Association & Accreditation
What is Floatbot ?
Floatbot is an omni-channel chatbot and voicebot development platform designed to boost your customer satisfaction ratio.
Floatbot is powered by deep neural network artificial intelligence modules that requires minimum coding.
You can either create chatbot using Floatbot’s DIY platform or hire us
to develop it for you.
Get Started
Use Cases
Lead generation
Customer Acquisition
Customer Support
Customer Engagement
Login/Sign-up
Digital Transformation
Payment
Transaction on Chatbot
Employee training
and On-boarding
Field agent support
Employee FAQ and support
AI Chatbot Features
NLP
With NLP, Floatbot AI platform evaluates all possible meanings, entities, intents to interpret what user is asking. You can constantly review user interaction and train your bot with new intent.
AI Learns automatically
Floatbot’s AI model can be trained automatically by feeding FAQ URL of your website or FAQ documents - no matter what the document size is. No hassle of manually feeding in questions or intents or entities.
Conversation engine
Conversational engine helps bot in interacting with the user in natural language and learn from the conversations. With the help of this engine, the bot learns from every query triggered towards it.
Complex query
Sometimes, user can type complex queries to the bot and becomes complicated for the bot to understand. With Floatbot’s AI model the bot can effectively break- down the complex query and then drive action accordingly.
Multi-language support
Local language, dialects is a huge challenge when you want to implement chatbots to automated customer support. Just relax, Floatbot is smart enough to understand them.
Analytics engine
The analytics engine lets you analyse the stats and data based on the bot’s performance. User queries, bot replies, NLP sentiments and much more help you to understand your customer behaviour.
Voice bots
While some like to text others like to talk. Interacting with both of them is imperative. You can create your very own voice-based bots on our platform, reaching out to the unique set of audience
Workflow
No, technical experience required at Floatbot Use the ultimate combination of workflow, NLP and machine learning to build a chatbot which is compelling and resourceful.
DIY - No Coding required
This is the only place where you won’t need a technical degree. Floatbot platform requires no coding- Easy and hassle free.
An Omni-channel customer engagement chatbot that can be integrated
on platforms, where your audience are actively available.
Integration
Your DIY chatbot builder Floatbot can also be integrated to popular enterprise applications.
Zendesk
Google Calendar
Salesforce
Freshdesk
