12 Things You Should Consider Before Buying Conversational AI DETAILS
BEST BRANDS LEVERAGE FLOATBOT'S
CONVERSATIONAL AI TO DELIVER EXCEPTIONAL EXPERIENCES

THE FLOATBOT
EFFECT IN NUMBERS

A deep-tech AI Chatbot and Voicebot that
helps you achieve business results that matter.

220M+

Unique users

1.1B+

Messages Exchanged

110M+

Calls Answered

550K+

Calls Answered Daily

500,000+

Lines Of Code

14+

Awards Received

4

AI Patents

110+

Enterprise clients

150%
Increase In Digital Sales
80%
Increase In Qualified Leads
50%
Reduce Cost Of Telemarketing
40%
AI Accuracy
20%
Reduction In Customer Support Costs
wave
FLOATBOT UNO AI-POWERED VOICEBOT FLOATBOT AI AGENT ASSIST FLOATBOT AI AGENT ASSIST

END-TO-END CONVERSATIONAL AI PLATFORM

Omnichannel 1. FLOATBOT OMNICHANNEL CHATBOT right arrow

voicebot 2. FLOATBOT UNO - AI-POWERED VOICEBOT right arrow

agent 3. FLOATBOT AI AGENT ASSIST right arrow

asr 4. FLOATBOT NEO - ASR AS A SERVICE right arrow

FLOATBOT AI Agent Assist: An AI-Powered Assistant for Human Agents

Boost Agent Productivity with AI Agent Assist, so human agents can focus on building relationships with customers rather than searching for appropriate information in scripts, documents, or knowledgebase.

  • Cognitive QnA on Knowledge-base, Unstructured Content
  • Real-Time Nudges or Suggestions for Sales conversation
  • Workflows and Decision Trees
  • Intent-Driven Answers
  • Real-Time User Sentiment Analysis
  • Real-Time Agent Feedback
KNOW MORE
SCHEDULE A DEMO

contact center automation VOICE AI - CONTACT CENTER AUTOMATION

FLOATBOT UNO - ADVANCED VOICE AI SOLUTION FOR CONTACT CENTERS

genesys
avaya
ameyo
Five9
nicein logo
cisco logo
floatbot uno

Floatbot UNO in action - Voicebot experience zone


play btn

play btn

play btn

play btn

play btn

play btn
INBOUND CALLS OUTBOUND CALLS

Reduce costs by up to 70% by automating the following inbound calls to the Customer Center:

  • Customer Support Calls
  • Sales Inquiries
  • Customer Inquiries
  • Employee IT Help Desk Calls

Increase outbound call efficiency by automating the outbound calls with human-like voice integration:

  • Tele-Marketing Calls
  • Customer Engagement Calls
  • Insurance Renewal Calls
  • Payment Reminder Calls
Call and text the below number to have a unified conversation over text and call
show more
DEEP TECH AI

Our Deep Tech Capabilities leverage Voice data
to drive Customer Delight, eventually leading to Growth.

Speech To Text

ASR
SPEECH TO TEXT

Text To Speech

TTS
TEXT TO SPEECH

Less Response Time

LESS RESPONSE
TIME ( <1 SEC )

Pretrained AI Models

PRE-TRAINED
INDUSTRY-SPECIFIC
AI MODELS

Self Learning AI

SELF-LEARNING AI

Contextual AI

CONTEXTUAL-AI

NLP Engine

NLP ENGINE

Multi Language Abilities

MULTI-LANGUAGE
ABILITIES

FLOATBOT FOR INSURANCE

A conversational AI suite developed especially for insurance carriers, agencies, and brokers. AI-powered intelligent Chatbot and Voicebot help you increase digital sales of insurances by 150% and cut down customer support costs by 40%

  • INCREASE DIGITAL SALES
  • EMPOWER AGENTS WITH CONVERSATIONAL AI
  • AUTOMATE TELE-MARKETING
  • AUTOMATE CLAIMS
READ MORE
banking
FLOATBOT FOR BANKING

Deploy omni-channel, multilingual Chatbot and Voicebot to automate your corporate and consumer banking operations and enable conversational banking. Let AI-powered, intelligent bots handle your banking conversations and increase your customer satisfaction (CSAT) score by 70%

  • FLOATBOT FOR CORPORATE BANKING
  • FLOATBOT FOR CONSUMER BANKING
READ MORE
  • utilities
  • bank
  • government
  • health
A Leading Utilities Company in North America Reduced Customer Support Cost by 40% Leveraging the Power of Voice AI

Overwhelmed with the thousands of calls coming in from prospects every day, the client decided to integrate their contact center with our conversational AI-powered voice bot. With this intelligent automation in place, the client reduced customer support costs by 40% and generated USD 400k in revenue within the first two months. Now they have streamlined the lead generation process—the conversational AI-powered platform makes 10,000+ calls every day for pre-qualification and books appointments of the qualified leads with sales representatives.

KNOW MORE
CESC chatbot
A Leading Insure-Tech Company in Singapore is Generating 35% of Their Leads through Conversational AI

The client chose to leverage conversation AI instead of deploying human agents to automate daily outbound calling process. Integrated with their contact center, the intelligent bot interacts with prospects, understands their intent, and responds to their queries seamlessly. With this intelligent automation in place, the client increased sales by 150% and reduced customer support cost by 40%. Not only this, they generate 35% of their qualified leads only through conversation AI without the intervention of any human agent. And they have integrated the payment process with the bot for faster conversions.

KNOW MORE
pcmc chatbot
UNION BANK OF INDIA’s UVA CHATBOT
SERVES BETTER WITH FLOATBOT.

The second-largest public sector bank of India, Union Bank of India, is leveraging Floatbot's AI-powered Chatbot to automate their customer support operations.

The Chatbot answers customers' queries related to digital banking, accounts, cards, loans, banking services, IFSC codes, government schemes, locations of nearby branches, and more.

More than 50 million customers of the bank interact with the multilingual Chatbot that supports English, Hindi, and Hinglish languages. Also, the Chatbot is omni-channel and integrated with their website, mobile application, Facebook Messenger, and Google Assistant.

KNOW MORE
ubi
Lifecell’s Chatbot helps users get required information for Stem Cell Banking

Lifecell, India’s first and largest stem cell bank, launched Floatbot-powered Chatbot on their website and Facebook messenger. The idea is to help their customers and prospects get the information with a single message.

The Chatbot helps customers find the information quickly by pointing them in the right direction with the help of specifically designed workflows. The Chatbot is also trained on FAQs related to the services Lifecell provides.

lifecell chatbot
BLOG / NEWS

We publish our latest news and updates as a
blog post, so you don't miss out anything.

Looking for help?
SCHEDULE A DEMO START YOUR FREE TRIAL