Setup your Omni-Channel Customer Engagement AI Chatbot channel in less than 15 minutes

 





What is Floatbot ?


Floatbot is Omni-Channel AI powered messaging channel with live chat support. Create floatbot for your business and float it to multiple platform within minutes.
Truly Omni-channel!





Floatbot not only allows you to create a chatbot to interact with your customers in natural language and workflows, but also allows many rich customer engagement features including live chat as a fall back of chatbot


 



Create your Floatbot now





Features


Floatbot is Chatbot on steroids! Floatbot offers comprehensive set of features compared to
any other chatbot platform in market




DIY Chatbot with workflow and NLP support

DIY Chatbot with workflow and NLP support


Create informative workflows for pre-sales, marketing or customer support with NLP support No fuss or coding required! Our DIY chatbot is extremely interactive and user friendly





Automatic switch to Live human chat – Human touch

Thank-you,Mr Lee for your patience,I am Melissa
How can i help you?

Automatic switch to Live human chat – Human touch


Floatbot recognizes when Chatbot is unable to answer and suggests to switch to live human. Give your consumer flexibility to switch back and forth between bot and human agent. Add human agents from Floatbot back-end. Agents can login into Floatbot apps to provide live chat support to your customers.





Customer engagement

Customer engagement


Engage your customers by sending important updates, broadcasts, images, vidoes, surveys, polls, coupons and contents!





Transactions over chat

Transactions over chat


Our Chatbot platform supports adding products or services with images, price and option to buy over chat. We allow your users to “Add to cart” multiple products or services and check-out all in one go, unlike other popular chatbots that only allows to buy one item at a time.





Agent communication and collaboration

Agent communication and collaboration


Floatbot app allows your employees or agents to internally collaborate (IM/audio/video) amongst themselves, create internal groups, transfer customer to other agent – isn’t it the ideal way to collaborate and support your customers?





iBeacon support

iBeacon support


Proximity is upcoming and innovative way to engage your consumers. Floatbot is iBeacon friendly.




Floatbot is truly Omni-channel and is integrated with
your favorite applications

Integration


One-click integration with popular enterprise applications

Why use Floatbot?




Floatbot offers live chat, transactions, iBeacon and many other rich features. Floatbot is complete customer engagement and customer support package


Create customer engagement campaigns to drive more traffic and sales


Rich Analytics provide detailed statistics of campaign success along with customer behavior. Dig deep to drive actions and delight your customers



AI Chatbot Features





NLP

Floatbot AI platform evaluates all possible meanings, entities, intents to interpret what user is asking. You can constantly review user interaction and train your bot with new intents.


Conversation Engine

Floatbot conversation engine, the “AI brain”, is highly cognitive to analyze sentiments of user while interacting with bot, learn and adapt user behavior with machine learning modules.


Work Flow

With Floatbot AI platform create your business bots without prior technical experience. With combination of workflow, NLP and machine learning, you can easily create resourceful chatbot




Deep API System integration

Floatbot AI platform evaluates all possible meanings, entities, intents to interpret what user is asking. You can constantly review user interaction and train your bot with new intents.


DIY - No Coding Required

With Floatbot AI platform create your business bots without prior technical experience. With combination of workflow, NLP and machine learning, you can easily create resourceful chatbot





Al NLP Engine


Use Floatbot's Al engine or connect to your own Al engine account



Floatboat Al engine

Dialogfow.ai

wit.ai

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Get started for free


Start on our free plan and scale up as you grow.



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