IDC showcases Floatbot as Innovator for Banking and Financial Services in India

Join 100+ happy customers and partners worldwide using Floatbot

Pimpri Chinchwad logo Lifecell logo African development bank logo Oracle Payworld logo Five9 Alsafi logo
Ameyo Finastra Sword Andhra Bank logo Infosys CESC logo Zendesk


Full stack Conversational AI platform


Develop your multilingual Voicebot, integrated with contact center, in hours without any coding with Floatbot’s bot builder and speech technologies, speech to text (ASR), text to speech (TTS)


Floatbot’s easy to use bot builder enables you to create comprehensive chatbots without coding, using advance workflow builder and conversational AI tools.


Engage your customers where they spend most of their time. Bots build with Floatbot platform are truly omni-channel, Chatbots on chat channels and Voicebot on voice channels

Voice AI

Floatbot Uno - The Voicebot

Speech to Text
Text to Speech
Bot Interruption
Bot Wait
Response < 1Sec
Industry Specific Model
AMD-Automatic Machine Detection

What our clients say

We signed contract with Floatbot to automate outbound calls and to generate qualified leads. We are extremely pleased with Floatbot platform capabilities and their Voice AI technology. In last 2 months, we were able to generate revenue of $400,000+ though Floatbot's Voicebot. At present, we are able to generate 20% of our total qualified leads through Voicebot. We aim to generate at least 80% of our total qualified leads through Floatbot's Voice AI platform, in next 3 months. We got almost 24x7 support from Floatbot's team. I would highly recommend Floatbot to anyone looking for Voice AI to automate their contact center operations.
Automate inbound call center calls and reduce costs by up to 70%
  • Customer Support Calls
  • Sales Inquiries
  • Customer Inquiries
  • Employee IT Helpdesk Call
Automate Outbound Calls which gives human-like interaction experience
  • Tele-Marketing Calls
  • Customer Engagement
  • Insurance Renewal Calls
  • Payment Reminder Calls

Bot Builder

Build smart bots with zero coding

Floatbot is one of the most comprehensive no code, hybrid platforms, that allows the development of Omnichannel Chatbot and Voicebot.



Engage your customers Omni-channels

Bots built-in Floatbot can be real-time launched across chat and voice channels. End customers can seamlessly switch between Voice and Chat channels and still maintain past sessions and context.



WhatsApp icon






Call_center integration

Call Center

Google Assistant

Google Assistant

Google Home

Google Home

Amazon Alexa

Amazon Alexa





Facebook Messenger






Microsoft Teams

MS Teams


Understand your user’s behavior

Floatbot’s Analyze section helps you understand the user’s behavior, bot’s performance, usage pattern, and user behavior including sentiment, emotions analyses and major pain areas to drive action.

Analyze statistics


Increase user engagement by 10x

Increase user engagement with a targeted and personalized campaign for use cases such as payment reminder, update on complain status, policies, polls, and surveys.

Increase user engagement


Enhance bot AI capability to meet business KPIs

Floatbot allows bot admin to supervise machine learning and validate unsupervised machine learning to increase the accuracy of Chatbot and Voicebot.

Enhance business KPI

Use cases


increase on-boarding
Digital Sales

Replace complex web forms with Conversational AI Robo advisors that will engage customers across chat and voice channels, and increase digital sales by up to 200%. Such Robo advisors are ideal for Insurance, Lending and Credit card providers.

Know more
contact center automation
Contact Center Automation

Floatbot’s Voicebot integrates with contact center solution and automates 60% of the Inbound and outbound calls. Voicebot can transfer the call to a human agent or hang-up the call. Floatbot allows users to continue the conversation through chat channels such as WhatsApp or Text.

Know more
Smart Agent
AI Brain for your contact center agents

Floatbot’s hybrid bot integrates with contact center solution, monitors/listens to what the customer is saying on-call and gives real-time reply/suggestions inside Chatbot to the agent. This increases the agent’s productivity by 50%

Know more
increase cross selling
Up-selling bot

Conversational Voicebot, integrated with the contact center, has capability to up-sell or cross-sell Loan/Credit cards to existing customers. Voicebot can blast millions of calls per day, inform them about loan benefits and hand-over call to the agent upon customer interest.

Know more
automate customer suport
Automate Customer Support

Conversational AI platform that helps Fintechs and Enterprises automate Customer support, increase Customer Experience through AI-powered Chatbots and Voicebots across channels, integrated with back-end systems. Reduces Customer support cost by 40%

Know more


Why enterprise chooses Floatbot?


Interact with Voicebot, end the call and seamlessly switch to Chatbot maintaining context


Configure Multi-lingual Chatbot and Voicebot. Dynamically switch language


Pre-integrated with oAuth, SAML based authentication for secured login.


Cognitive AI Maintains context in complex conversations.

Payment Integration

Enable payments inside Chatbot. Floatbot is fully PCI-DSS compliant.

Fall back to a human agent

Seamlessly Switch to a human agent from a Chatbot or Voicebot.


Deep Tech AI

NLP Engine

Building a knowledge base using advanced unsupervised deep learning models from structure and unstructured data.

Self Learning AI

Speech-to-Text and NLP modules auto-learns from unlabelled voice data and user queries and adds to the AI knowledge base.

Voice Biometric

Authenticate a user’s voice in real-time. All you need is 20-40 seconds of an audio log of a user to train a neural network model.

Speech to Text

End-to-end deep learning-based speech recognition, that performs well with noisy environments and different accents

Text to Speech

Neural TTS system synthesizes high quality natural sounding speech depicting a human conversation.


Self-learns from user-agent chat. Bot admin can do supervised learning to continuously improve bot performance.


Floatbot is enterprise-friendly

Floatbot is pre-integrated with popular enterprise solutions and compliments the IP of these ISVs.

Floatbot Voicebot supports integration with Contact Center solutions such as Ameyo, Five9, Avaya, Cisco, and Genesys.

Contact us if you are an ISV and want to evaluate bi-directional partnership that offer integrated solutions to customers.

Floatbot integrations


Floatbot is a deep-tech AI chatbot & voicebot development platform that helps you achieve business results that matters


Unique users per month


Conversations per month


Enterprise deployments


Average accuracy


Awards received in 2 Years

success stories

Floatbot in Action

We help businesses everywhere to solve problems an exciting new way.
ABHI chatbot






Latest Updates from the Blog

Finbot - WhatsApp Banking
Floatbot launches Finbot, Conversational AI Chatbot and Voicebot app on Finastra's FusionStore

We're excited with the launch of Conversational AI Chatbot and Voicebot app on Finastra’... Read more

GIA InsurTech Week
Floatbot is Featured for Global Insurance Accelerator's InsurTech Week

We are proud to be one of 20 Insurtechs to be showcased in GIA InsurTech week, held virtua... Read more

Floatbot named as IDC Innovator
Floatbot is named an IDC Innovator

In recent report published by IDC that is a leading analyst firm, Floatbot is named as an ... Read more


Floatbot in Media

cms logo express computer logo Times of India logo research&market.png logo

Need help?

Speak to our expert and understand how using the right Conversational AI tool
can influence your Customer Experience.