Floatbot - Voicebot & Chatbot | Conversational AI platform

Cognitive QnA: Performing Cognitive Search On An Unstructured Dataset DETAILS

INCREASE DIGITAL SALES

SaaS-based, no-code Conversational AI platform helping Insurance Carriers and Fintechs increase Digital Sales, automate Inbound and outbound calls, and deliver delightful customer support – we can help you too.

BEST BRANDS LEVERAGE FLOATBOT'S
CONVERSATIONAL AI TO DELIVER EXCEPTIONAL EXPERIENCES

Operations Manager
Erica F

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HERE'S WHAT OUR CUSTOMERS SAY

We signed contract with Floatbot to automate outbound calls and to generate qualified leads. We are extremely pleased with Floatbot platform capabilities and their Voice AI technology. In last 2 months, we were able to generate revenue of $400,000+ though Floatbot's Voicebot. At present, we are able to generate 20% of our total qualified leads through Voicebot. We aim to generate at least 80% of our total qualified leads through Floatbot's Voice AI platform, in next 3 months. We got almost 24x7 support from Floatbot's team. I would highly recommend Floatbot to anyone looking for Voice AI to automate their contact center operations.

Strategic Alliances Leader
Amanda Lim

HERE'S WHAT OUR CUSTOMERS SAY

THE FLOATBOT
EFFECT IN NUMBERS

A deep-tech AI Chatbot and Voicebot that
helps you achieve business results that matter.

220M+

Unique users

1.1B+

Messages Exchanged

110M+

Calls Answered

550K+

Calls Answered Daily

500,000+

Lines Of Code

14+

Awards Received

AI Patents

110+

Enterprise clients

150%

80%

50%

40%

20%

150%

Increase in
Digital Sales

80%

Increase in
CSAT (Customer Satisfaction)

50%

Increase in
Agent Productivity

40%

Reduce Cost of
Customer Support Costs

20%

Contact center
Call Deflection

FULL-STACK CONVERSATIONAL

AI PLATFORM

1. OMNI CHANNEL

2. UNIFIED BOT FRAMEWORK

3. NO CODE PLATFORM

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VOICE AI - CONTACT CENTER AUTOMATION

FLOATBOT UNO - ADVANCED VOICE AI SOLUTION FOR CONTACT CENTERS

INBOUND CALLS OUTBOUND CALLS

Reduce costs by up to 70% by automating the following inbound calls to the Customer Center:

Customer Support Calls
Sales Inquiries
Customer Inquiries
Employee IT Help Desk Calls

Increase outbound call efficiency by automating the outbound calls with human-like voice integration:

Tele-Marketing Calls
Customer Engagement Calls
Insurance Renewal Calls
Payment Reminder Calls

Call and text the below number to have a unified conversation over text and call

+1 806-705-5073

DEEP TECH AI

Our Deep Tech Capabilities leverage Voice data
to drive Customer Delight, eventually leading to Growth.

ASR
SPEECH TO TEXT

TTS
TEXT TO SPEECH

LESS RESPONSE
TIME ( <1 SEC )

PRE-TRAINED
INDUSTRY-SPECIFIC
AI MODELS

SELF-LEARNING AI

CONTEXTUAL-AI

NLP ENGINE

MULTI-LANGUAGE
ABILITIES

FLOATBOT FOR INSURANCE

A conversational AI suite developed especially for insurance carriers, agencies, and brokers. AI-powered intelligent Chatbot and Voicebot help you increase digital sales of insurances by 150% and cut down customer support costs by 40%

INCREASE DIGITAL SALES
EMPOWER AGENTS WITH CONVERSATIONAL AI
AUTOMATE TELE-MARKETING
AUTOMATE CLAIMS

LIFE
INSURANCE

TRAVEL
INSURANCE

COMMERCIAL
TRUCKING

HOME
INSURANCE

FLOATBOT FOR BANKING

Deploy omni-channel, multilingual Chatbot and Voicebot to automate your corporate and consumer banking operations and enable conversational banking. Let AI-powered, intelligent bots handle your banking conversations and increase your customer satisfaction (CSAT) score by 70%

FLOATBOT FOR CORPORATE BANKING
FLOATBOT FOR CONSUMER BANKING

A Leading Utilities Company in North America Reduced Customer Support Cost by 40% Leveraging the Power of Voice AI

Overwhelmed with the thousands of calls coming in from prospects every day, the client decided to integrate their contact center with our conversational AI-powered voice bot. With this intelligent automation in place, the client reduced customer support costs by 40% and generated USD 400k in revenue within the first two months. Now they have streamlined the lead generation process—the conversational AI-powered platform makes 10,000+ calls every day for pre-qualification and books appointments of the qualified leads with sales representatives.

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A Leading Insure-Tech Company in Singapore is Generating 35% of Their Leads through Conversational AI

The client chose to leverage conversation AI instead of deploying human agents to automate daily outbound calling process. Integrated with their contact center, the intelligent bot interacts with prospects, understands their intent, and responds to their queries seamlessly. With this intelligent automation in place, the client increased sales by 150% and reduced customer support cost by 40%. Not only this, they generate 35% of their qualified leads only through conversation AI without the intervention of any human agent. And they have integrated the payment process with the bot for faster conversions.

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UNION BANK OF INDIA’s UVA CHATBOT
SERVES BETTER WITH FLOATBOT.

The second-largest public sector bank of India, Union Bank of India, is leveraging Floatbot's AI-powered Chatbot to automate their customer support operations.

The Chatbot answers customers' queries related to digital banking, accounts, cards, loans, banking services, IFSC codes, government schemes, locations of nearby branches, and more.

More than 50 million customers of the bank interact with the multilingual Chatbot that supports English, Hindi, and Hinglish languages. Also, the Chatbot is omni-channel and integrated with their website, mobile application, Facebook Messenger, and Google Assistant.

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Lifecell’s Chatbot helps users get required information for Stem Cell Banking

Lifecell, India’s first and largest stem cell bank, launched Floatbot-powered Chatbot on their website and Facebook messenger. The idea is to help their customers and prospects get the information with a single message.

The Chatbot helps customers find the information quickly by pointing them in the right direction with the help of specifically designed workflows. The Chatbot is also trained on FAQs related to the services Lifecell provides.

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