The AI language helps the chatbot to understand user’s queries in 4 different languages. That is English, Hindi, Hinglish, and Spanish. English is the default language set in all chatbot.
Let us understand with an example, how this works?
Suppose you have trained your chatbot with a query regarding a loan in English.
So, whenever a query regarding a loan will appear in English the chatbot will successfully be able to answer the query.
Now, if the same query is asked in Hinglish or Hindi the chatbot will not be able to trigger an accurate answer.
For the bot to understand the user query in other languages than the default one, you’ll have to train your chatbot in those AI languages. Which you will be able to do using this tab.
After updating, the result may appear like this,
