Account dashboard is the screen that you reach after you login. Here you will see 4 tabs on the extreme left of the screen
This Dashboard is your actual chatbot’s dashboard.
It gives you overall details about your bot like the number of users, users per day, country wise details about your bot and NPL sentiments.
Under the Dashboard tab, there is Chatbot. This is where you will create your chatbot.
The screen that you see above has different buttons like Create a new bot, Bot dashboard, Demo, Settings and Connect to Facebook.
The 3rd tab in your account dashboard is called Bot Transaction.
You can create Transactional chatbot as well via floatbot. Which helps the customer to pay bills, purchase your product by completing the payment cycle within the bot itself. This screen will give you overall details of the payments done through the bot.
The last tab in your account dashboard is Agent. You can add an agent to your bot by clicking on +Agent. Here you will find details regarding your agent and activities done by them.
Here are the steps to add an agent to your chatbot
Click on + Agent
After clicking on add agent you will have to fill in the following details of your agent.
After adding agent's details click on save and head to the configure section and enable the agent chat setting.
And your agent is added to your bot.
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