Account Dashboard


After login, the account dashboard is where you reach. Every time you login this dashboard will open first. From here 

1. You get chatbot analytics
2. You can navigate to other elements of the bot

 

1. Chatbot analytics

Chatbot Analytics gives you an overview of user per day, user country wise, and NLP sentiments. You can set a filter selecting the bot and get the data of the bot as per your requirement.

chatbot-analytics

 

Above analytics, you will see two boxes showing you the number of chatbots in your account and the total number of users.

 

Bot-dashboard

 

2. Navigate to other elements 

On the extreme left column, you will see 4 elements named

  • Dashboard
  • Chatbot
  • Bot Transaction
  • Agent.


Dashboard-elements

 

Dashboard

This element brings you to the dashboard of your chatbot account. It gives you details like the number of users, country wise details, NLP sentiments, and others like explained earlier.

 

 Chatbot

The second element is chatbot.  This is where you will create your chatbot and find others which you have already created.  

 

Chatbot

 

Each chatbot has similar buttons and they are Bot dashboard, Demo, Settings, and Connect to Facebook. Above them is the Create a new bot button

  • +Create a new bot will give you a new bot when you click on it. You can add multiple chatbots here depending upon your requirements. We provide you with one bot when you use our service.

  • Bot dashboard is where you will be building your bot. Use of each element during building a bot is explained ahead.

  • Demo button will help to test the chatbot that you have made and makes changes accordingly.

  • Settings will let you make various changes related to your bot like bot position, bot color, Floatbot label and so on.

  • Connect to Facebook will connect your chatbot to your Facebook page. To know more about how to connect read our integration section in this document.

 

Bot Transaction

The third element in your account dashboard is Bot Transaction. With our pre-configured payment gateways, you can build a transactional chatbot that can accept payments. 

Here you will find all the transaction details like the Transaction ID, Bot ID, Bot user ID, Amount, currency, IP, Payment gateways, and Transaction date.

You can edit the number of entries you want to see on one page, by clicking on the downward arrow next to show.  

 

Transactions

Agent

The last tab in your account dashboard is Agent.  From here you can perform 2 activities

  • Get agent details
  • Add agent to your chatbot

Agent