Chat AI Settings


The "Chat AI" section allows you to configure various settings for your AI-powered chat agent. This section provides options to customize the theme, adjust heading colors, and modify the overall appearance of your chat interface for a more personalized experience.

General Settings

The "General Settings" section allows you to easily rename your AI Agent in just a few clicks. Simply edit the name, click the "Update" button, and your AI Agent’s name will be updated instantly. The process is straightforward and user-friendly.

general settings

Greeting Pop-up

The "Greeting Pop-up" section allows you to enable a pop-up for your chat widget on your website. This pop-up can include a custom message for users. To activate it, simply toggle the pop-up button, add your desired message, and click the "Update" button. The pop-up will then appear on your chat widget, helping to engage and attract more users to the chat for support.

greeting-pop-up.png

Widget

The "Widget" section provides various customization options for your AI Agent. Through this section, you can perform the following activities:

  1. Change the widget title displayed at the top of the chat window.
  2. Modify the widget icon.
  3. Customize the theme of the chat interface on your website.
  4. Adjust the widget's position on the webpage.
    These features allow for a tailored and visually cohesive user experience. Please refer to the screenshot below to get an idea on how to make changes.

widget

Map Settings

To utilize the location feature within the workflow manager, you must add your Google Maps API key in this section.

map-settings