All the conversations triggered between the user and the chatbot can be exported in this section.
Here you can Export Bot and User Data, Agent and User Data or both selecting the data from the top.
Below this selection option, there is a bar called Choose User Attributes. Your data gets more detailed and personalized as you can set attributes here.
For example, if you want your data to have user’s first name, country, and contact number you can add these attributes. They will appear in your exported report.