Quick reply helps you to ask questions to your users along with options. These options can invoke flows as well but they are not mandatory.
This item has other features that will help you to make your bot smarter, like:
The response given by the user can be saved by using attributes. For example, here we have set the attribute as {{gender}}. The bot will save this attribute, which can be used later while sending a targeted broadcast.
When you’ve set an attribute you will see a drop down of skip this item. This option will only appear when the attribute is set.
For example, if in your other flows, the same information is needed you can skip the process by selecting from the given two options:
The advance section consists of two elements: error message and hide user input.
Error message-
If the user doesn’t select from the given option, and types any other kind of input. The error message in the box will be triggered.
Hide user input-
Using this item, the user will not get any option to type any input. The only action they can take is to select from the given options.
Watch a quick video of the Quick reply item.
