Introduction
Bot Interface
Workflow Manager
Conversational engine
Setup AI
Engage
Analyze
Variable
Configure
Omni-channel Integrations
SDKs
Sessions keep a track on all the conversations triggered between the bot and the user. You will be able to read conversations from here.
The left-hand side displays a list of conversations with date and time.
The right-hand side gives you conversation details. Where you can read the actual conversation the bot had with the user.