User queries


User queries gives you a complete list of what user says, answered/unanswered queries by the bot, intent, emotion, best match, confidence, sentiments, and date.

You can use the filter on the top to study the data more carefully.

 

User-queries

 

1. The calendar helps to set the date of the data you wish to see.

2. Through answered/unanswered query filter you can compare which queries the bot was able to answer and which it failed to answer.

3. All filter has a drop down of platforms like Android, IOS, web, Facebook, Alexa, Skype, Twilio, Telegram and Skype. You can select a platform and download all the queries received on that particular portal.

4. The export button will download the data in an Excel format for you.