User queries

User queries gives you a complete list of what user says, answered/unanswered queries by the bot, intent, emotion, best match, confidence, sentiments, and date.

You can use the filter on the top to study the data more carefully.




1. The calendar helps to set the date of the data you wish to see.

2. Through answered/unanswered query filter you can compare which queries the bot was able to answer and which it failed to answer.

3. All filter has a drop down of platforms like Android, IOS, web, Facebook, Alexa, Skype, Twilio, Telegram and Skype. You can select a platform and download all the queries received on that particular portal.

4. The export button will download the data in an Excel format for you.