Transforming Customer Experience Through End-to-End Conversational Automation

In 2024, we launched four specialized AI Agents, transforming automation in core industries. Our claims automation innovation made us a top five finalist at Guidewire’s Insurtech Vanguards Pitch Competition. We were also named a top three emerging insurtech by Insurtech Hartford and selected for the InsurtechNY Growth Accelerator. With 17 event participations, growing customers, strong partnerships, and ongoing innovation—our journey has just begun!

In 2023, we celebrated milestones – launching Agent M and VoiceGPT and earning Guidewire's Insurtech Vanguard status. With our team and customer base flourishing, and our impactful presence at events like Connected Claims USA and ITC Vegas, we've set the stage for an even more remarkable future in conversational AI.

In 2022, Floatbot established a strong presence in North America with a new base in the USA and the relocation of our CEO and Founder, Jimmy Padia. With a dedicated team, we formed valuable partnerships and expanded our network. We also launched innovative products, such as AI Agent Assist, NEO, and Cognitive search, positioning ourselves as a leading end-to-end provider of Conversational AI, globally.

With its unmatched capabilities of Floatbot UNO, we successfully penetrated the North American market and started emerging as a leader in providing deep-tech conversational AI solutions.

In our quest to deliver cutting-edge technology, we introduced Floatbot UNO, an end-to-end, conversational AI stack that elevates and automates conversations.

With continued growth, Floatbot sharpened its focus on delivering solutions to specific challenges in the BFSI sector, serving clients in India, APAC, and the USA. Our partnerships with well-respected banks and government organizations established us as a leading provider in the industry. Additionally, to expand our offerings, we launched our Voicebot and initiated research in this area.

In 2018, Floatbot was officially introduced as a leading provider of Conversational AI Chatbots. With steady growth, we established partnerships and gained clients across India through inbound inquiries and strategic partnerships

In 2017, Floatbot was founded with the vision of revolutionizing customer service through the automation of repetitive queries – to enable human agents to focus on delivering exceptional experiences and addressing the high-value needs of customers.