Transforming Customer Experience through Voice AI and End-to-End Conversational Automation Solutions

In 2022, Floatbot established a strong presence in North America with a new base in the USA and the relocation of our CEO and Founder, Jimmy Padia. With a dedicated team, we formed valuable partnerships and expanded our network.
We also launched innovative products, such as Floatbot AI Agent Assist, Floatbot QnA, Floatbot Neo and Floatbot QnA – Cognitive search, positioning ourselves as a leading end-to-end provider of Conversational AI globally.

With its unmatched capabilities of Floatbot UNO - Contact Center AI, we successfully penetrated the North American market and started emerging as a leader in providing deep-tech solutions.

In our quest to deliver cutting-edge technology, we introduced Voicebot UNO - a state-of-the-art Voice AI solution that streamlines inbound and outbound call automation.

With continued growth, Floatbot sharpened its focus on delivering solutions to specific challenges in the BFSI sector, serving clients in India, APAC, and the USA. Our partnerships with well-respected banks and government organizations established us as a leading provider in the industry.
Additionally, to expand our offerings, we launched Voicebot and initiated research in this area.

In 2018, Floatbot was officially introduced as a leading provider of Conversational AI Chatbots. With steady growth, we established partnerships and gained clients across India through inbound inquiries and strategic partnerships

In 2017, Floatbot was founded with the vision of revolutionizing customer service through the automation of repetitive queries. This enabled human agents to focus on delivering exceptional experiences and addressing the high-value needs of customers.