About us

Transforming Customer Experience Through End-to-End Conversational Automation

Founder

For over 15+ years, Jimmy has been working with enterprises - especially banking majors, fintechs, insurtechs, and FIs - across North America, the Middle East, APAC, and India. He’s an expert on SaaS-Based automation solutions, and his key area of focus is to innovate customer experience through AI automation, especially Conversational AI

Founder

Jimmy Padia

Adviser

Jack Welch is an experienced investment banker from NYC, USA. He has had a successful career working with major industry players such as Citi and Bank of America. Jack is an advisor to Floatbot.AI, where he helps with the company's US go-to-market strategy and growth efforts.

ADVISER

Jack Welch

Adviser

Jim Iyoob is a distinguished CX visionary and industry influencer. His exceptional leadership earned him the prestigious "CX Hall of Fame" 2023 award and recognition as a top 25 CX thought leader. As a valuable advisor for Floatbot.AI, Jim's expertise in CX, chat, operations, and AI brings strategic insights and innovative perspectives to elevate customer experiences.

ADVISER

Jim Iyoob

  career

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Join our team and help us innovate Voice AI

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Awards & Recognition

GIA Global reward

Floatbot is selected as one of the 20 InsurTech to be showcased in InsurTech week by GIA [Global Insurance Accelerator] in Iowa, USA

DXC Technology reward

Floatbot is selected as top 3 startups by Comviva in InnoNxt Challenge for Conversational AI Voicebot category

BCG reward

Floatbot is showcased as Insurtech by BCG (Boston Consulting Group) in their annual report 2021

Business Wire reward

Featured as a Global Digital Assistant for Healthcare in Business Wire.

ITA reward

Floatbot is showcased in ITA - Insurance Technology Association

InnoNxt reward

Floatbot is selected as top 3 startups by Comviva in InnoNxt Challenge for Conversational AI Voicebot category

NASSCOM

Floatbot was selected for NASSCOM – take 10 startups to USA – Innotrek

Emerge50

Recipient of Emerge50 award at NPC 2019 [Nasscom Product Conclave] across 10 categories. Floatbot is top 5 in the SaaS category!

NIPP RetailTech

Floatbot was declared as a runner up in NIPP RetailTech Challenge

GVFL

Floatbot featured as “Growth Slayer” in GVFL Coffee Table Book

Ecosystem Partner

nvidia
emerge50
oracle
start-ad
microsoft for startup
  Goal

Our Journey

2023

2023

In 2023, we celebrated milestones – launching Agent M and VoiceGPT and earning Guidewire's Insurtech Vanguard status. With our team and customer base flourishing, and our impactful presence at events like Connected Claims USA and ITC Vegas, we've set the stage for an even more remarkable future in conversational AI.

2022

2022

In 2022, Floatbot established a strong presence in North America with a new base in the USA and the relocation of our CEO and Founder, Jimmy Padia. With a dedicated team, we formed valuable partnerships and expanded our network. We also launched innovative products, such as AI Agent Assist, NEO, and Cognitive search, positioning ourselves as a leading end-to-end provider of Conversational AI, globally.

2021

2021

With its unmatched capabilities of Floatbot UNO, we successfully penetrated the North American market and started emerging as a leader in providing deep-tech conversational AI solutions.

2020

2020

In our quest to deliver cutting-edge technology, we introduced Floatbot UNO, an end-to-end, conversational AI stack that elevates and automates conversations.

2019

2019

With continued growth, Floatbot sharpened its focus on delivering solutions to specific challenges in the BFSI sector, serving clients in India, APAC, and the USA. Our partnerships with well-respected banks and government organizations established us as a leading provider in the industry. Additionally, to expand our offerings, we launched our Voicebot and initiated research in this area.

2018

2018

In 2018, Floatbot was officially introduced as a leading provider of Conversational AI Chatbots. With steady growth, we established partnerships and gained clients across India through inbound inquiries and strategic partnerships

2017

2017

In 2017, Floatbot was founded with the vision of revolutionizing customer service through the automation of repetitive queries – to enable human agents to focus on delivering exceptional experiences and addressing the high-value needs of customers.