For over 15+ years, Jimmy has been working with enterprises - especially banking majors, fintechs, insurtechs, and FIs - across North America, the Middle East, APAC, and India. He’s an expert on SaaS-Based automation solutions, and his key area of focus is to innovate customer experience through AI automation, especially Conversational AI
Jack Welch is an experienced investment banker from NYC, USA. He has had a successful career working with major industry players such as Citi and Bank of America. Jack is an advisor to Floatbot, where he helps with the company's US go-to-market strategy and growth efforts.
In 2022, Floatbot established a strong presence in North America with a new base in the USA and the relocation of our CEO and Founder, Jimmy Padia. With a dedicated team, we formed valuable partnerships and expanded our network.
We also launched innovative products, such as Floatbot AI Agent Assist, Floatbot QnA, Floatbot Neo and Floatbot QnA – Cognitive search, positioning ourselves as a leading end-to-end provider of Conversational AI globally.
With its unmatched capabilities of Floatbot UNO - Contact Center AI, we successfully penetrated the North American market and started emerging as a leader in providing deep-tech solutions.
In our quest to deliver cutting-edge technology, we introduced Voicebot UNO - a state-of-the-art Voice AI solution that streamlines inbound and outbound call automation.
With continued growth, Floatbot sharpened its focus on delivering solutions to specific challenges in the BFSI sector, serving clients in India, APAC, and the USA. Our partnerships with well-respected banks and government organizations established us as a leading provider in the industry.
Additionally, to expand our offerings, we launched Voicebot and initiated research in this area.
In 2018, Floatbot was officially introduced as a leading provider of Conversational AI Chatbots. With steady growth, we established partnerships and gained clients across India through inbound inquiries and strategic partnerships
In 2017, Floatbot was founded with the vision of revolutionizing customer service through the automation of repetitive queries. This enabled human agents to focus on delivering exceptional experiences and addressing the high-value needs of customers.