AGENT M
Troubleshoot issues, escalate complaints
Generate leads, qualify prospects
Resolve errors, update tickets
Collect feedback, upsell or cross-sell
Agent M can serve as a smart and seamless connector for interacting with multiple applications and APIs. Access and exchange data, information, and commands between your bots and the applications. The best part? You do not need to do any manual coding or setup to enable this feature.
Enable knowledge base or cognitive search-based agent that gives contextual responses to user queries. Provide your unstructured data and let Agent M do the rest. It will automatically index, analyze, and enrich your data with AI-powered features.
Each Agent specializes in a specific conversational process unique to your enterprise such as insurance quote-to-sales, data retrieval from FAQs or knowledgebases, and Application APIs to push/pull data. Agent M ensures that your agents are smart, responsive, and engaging.
Unlock Bot Intelligence, Minus the Complexity
Agent M can verify the accuracy and consistency of the responses generated by correcting or rejecting AI hallucinations.
Agent M masks or removes private or sensitive information to protect the privacy and security of users.
Agent M ensures that your bots are aligned to the specific goals and values of its purpose by building guardrails. It limits the behavior and output of the bots.
With Floatbot’s no-code studio, you can test user queries based on your Agent M configurations with service terminal.
Agent M comes with user session management for context retention and multi-user handling, a memory module to overcome iteration limits and maintain relevance, access management for security and permissions, and an orchestration engine for seamless task delegation and integration with external systems.
With Agent M you can create powerful and intelligent chatbots that can run on any LLM of your choice. Whether you want to use ChatGPT or other LLMs, you can fine-tune Agent M according to your specific industry or domain.
Easily create and launch LLM agents using Floatbot's user-friendly, no-code bot studio. Simply provide agent details, set prompt prefixes, and include a few examples to get started .
Launch Agent M instantly across channels, from Voicebots to Omni-Channel Chatbots, Textbots, IVAs, and AI Agent Assistants with Agent M architecture. With compatibility across 15+ customer-facing platforms, including Facebook Messenger, WhatsApp, websites, and mobile apps, you can reach your audience on their preferred platforms effortlessly.
End-to-End Generative AI Stack
it for real-time Voice and Chat use cases
it on business-specific data and processes, including live chat transcripts and documents.
with business-specific applications.
PII redaction for data privacy.
customization, restrictions, and guardrails.
lower cost and latency compared to ChatGPT.
Floatbot “Generative AI” powered Platform
Leverage it for real-time voice and chat use cases without coding.
Other AI-Platform
Doesn’t work for complex conversational AI.
Check out how Agent M works as a Virtual Health Consultant
Pre-defined Agents for CRM, Calendar, and other applications such as Hubspot, Salesforce CRM, Google Calendar, Weather forecast, Calorie calculator, & Freight calculator
ISV or application specific pre-defined Agents that are integrated with ISVs for contextual conversation and make natural language API calls.
CRM
Calendar
Weather forecast
Freight Calculator
Calorie Calculator
Enhance your services with ChatGPT-4 integration using our plugin supported by Agent M. Empower users with easy access to Generative AI capabilities through Agent M, without coding. Ensure an efficient connection to your data sources or APIs with Agent M.
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