Corporate Banking Main

PROVIDE DELIGHTFUL DIGITAL EXPERIENCE IN Corporate Banking

Build low-cost, easy-to-manage virtual assistants to deliver an exceptional banking experience to your customers. Our Conversational ai platform helps in

  • managing accounts, finance, treasury,transactions, and loans
  • processing service requests
  • providing the next level customer experience
  • generating leads and more…
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Pre-integrated with
Leading Banking Platforms
Finastra
Q2

Ensure Seamless,
Secure Transactions

Floatbot enables seamless user authentication through advanced voice-biometric, OTP verification, and more.

Voice Biometric
Grow Faster with Smart
Digital Interactions
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Provide Intelligent Assistance
Provide Intelligent Assistance

Provide your customers the information they seek with a delightful digital experience. With conversational ai technology, your customers can easily

  • Find out the exchange rates of different currencies
  • Get the information like service fees and commissions
Enable Seamless Transactions

Enable your customers to transact faster through simple conversations to keep your customer happy. Our conversational ai platform helps your customers

  • Seamlessly manage accounts involving multiple currencies
  • Track the transactions, be it domestic or international
  • Monitor the status of transactions, whether they are approved, pending, or rejected
Enable Seamless Transactions
Ensure Growth
Ensure Growth

Happy customers mean more business. Therefore, win the trust of your customers by helping them in every way you can. With AI-powered conversational technology, you can automatically

  • Recommend your products that suit your customers’ needs
  • Send timely notification regarding inadequate balances, pending invoices, and approval requests
  • Process your customers’ requests immediately
  • Increase the sales of your banking products, such as business loans, investments, insurance
Business Benefits
40% reduction in
customer support costs Reduction In Customer Support Costs
5X CSAT
Improvement CSAT Improvement
30% improvement
in NPS NPS Improvement
ABHI Chatbot

UNION BANK OF INDIA’s UVA CHATBOT
SERVES BETTER WITH FLOATBOT.

One of the largest public sector banks of India, Union Bank of India, launched a Floatbot powered chatbot to help its customers with different queries. The chatbot includes features like digital banking, accounts, cards, loans, banking services, IFSC code, government schemes, locate nearby branches and more. Union Bank of India is also using Customer engagement and Fall back on live chat module. The multilingual chatbot supports English, Hindi, and Hinglish language. This Chatbot is used by 50 million customers of Union Bank of India.

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TestimonialProfileImg
Erica F
Operations Manager

We are extremely pleased with Floatbot's platform capabilties and Deeptech AI technology. Not only that, we received excellent customer support from Floatbot's team. I'd highly recommend Floatbot.

Build Powerful Bots with Floatbot
Knowledgebase
Powerful Hybrid Platform

Develop Chatbot and Voicebot
in the Same Platform

  • Pre-integrated with contact center solutions such as Five9, Ameyo, Cisco, Genesys and Avaya
  • Users can seamlessly switch between voice and chat without losing past sessions
  • Easy-to-use, DIY no-code platform
OmniChannel
Seamless Omni-Channel Experience

Launch Bots on the Channels
Your Customers Prefer

  • Supported in the Web portal, mobile apps (iOS and Android), Facebook Messenger, Slack, Skype, Telegram, Amazon Alexa, Google Assistant, Google Home, Whatsapp, and more
  • Gives customers a choice to interact with you on their favorite channels
Rich Modular Platform
Rich Modular Platform

Leverage Advanced,
Plug and play Modules

  • Pre-built NLP, Conversational engine, ASR [Speech to Text], and TTS [Text to Speech] modules
  • Allows you to use Google Dialogflow, Amazon Lex or IBM Watson or Microsoft Azure for NLP, ASR, and TTS capabilities in conjunction with Floatboat’s modules
Vast Knowledgebase
Vast Knowledgebase

Develop Intelligent Bots
Backed by Reliable Data

  • Terabytes of Knowledgebase for Finance verticals
  • Proven Maturity and Scalability of AI platform
  • Optional AI modules/layers based upon your requirements
Multi-Lingual
Out of Box Multi-Lingual

Interact with Your Customers
in Their Native Language

  • Automatic translation of queries in Spanish, French, and other 150+ languages
  • Enables Configuring Voicebot and NLP layers in multi-languages
  • The speech detector module interprets the user’s language and replies in the same language
Have Questions?
Tell us Your Challenges and Needs
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