Corporate Banking

Transforming Corporate Banking with Gen AI-Powered Conversational AI Solutions

Corporate banking

Experience Zone

     
     
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      Solutions

    Floatbot.AI Solutions for Digital-First Banks

     Omnichannel
    • Omnichannel Chatbots, Textbots 
      • Omni-channel integration with 15+ touch-points 
      • RAG-powered Cognitive Search 
      • Fall back to live chat 
      • Co-browsing 
      • Text bot/SMS bot 
      • Seamless fallback from text to voice 
      • Agent M /Generative AI / ChatGPT integration 
     Productivity 
    • Augment Agent Productivity 
      • Available for chat-based and voice-based interactions 
      • RAG-Powered Cognitive Search 
      • Sentiment and intent analysis 
      • Workflows and decision trees 
      • Real-time nudges 
      • Compliance 
      • 50+ Real-time call analytics 
     Voicebots
    • Voicebots
      • Human-like voice conversations 
      • 100% Gen AI-powered 
      • Multi-lingual 
      • Seamless fallback from Voice to Text 
      • Pre-integrates with popular contact center, payment systems, and telephony platforms
     Live Chat
    • Live Chat with Co-Browsing for Digital Onboarding
      • Real-time engagement through Live Chat & Audio/Video calls 
      • Co-Browsing for visual guidance without additional downloads + recording 
      • File Sharing 
      • Highlighting, Data Field Masking, and Document Signing 

    AI Agents in Action

    • Increase digital sales
    • Automate customer support
    • Enhance digital onboarding
    • Boost agent productivity
    • Data-driven bot optimization
      GenAI-Powered ROI's

    Gain ROIs that Empower your Future

    support cost

    40%

    Reduction in support costs

    3x faster

    3x

    Faster Customer Onboarding

    Automate query

    90%

    Automation of query resolution

    Boost agent

    50%

    Boost in Agent Productivity

    Increase CSAT

    80%

    Increase in CSAT Score

    product sales

    150%

    Increase in product sales

    achieve automation

    60%

    Automation Achieved

      ALL-IN-ONE

    Unified Platform for Building Intelligent, Multilingual, Data-Driven Bots

    Hybrid platform

    Powerful hybrid platform

    • Develop Chatbots and Voicebots in One Unified Platform
    • Pre-integrated with Contact Center Solutions like Five9, Ameyo, Cisco, Genesys, and Avaya.
    • Seamlessly Switch Between Voice and Chat Without Losing Sessions
    • Easy-to-Use, DIY No-Code Platform
    eamless omni-channel

    Seamless omni-channel experience

    • Launch bots on customers’ favorite channels
    • Supported on Various Channels - Web Portal, Mobile Apps (iOS and Android), Facebook Messenger, Slack, Skype, Telegram, Amazon Alexa, Google Assistant, Google Home, WhatsApp
    • Provides Customer Choice for Interaction
    Rich module

    Rich modular platform

    • Leverage Advanced, Plug and Play Modules
    • Pre-built Modules: NLP, Conversational Engine, ASR (Automatic Speech Recognition - Speech to Text), TTS (Text to Speech)
    • Option to Use External Services Like Google Dialogflow, Amazon Lex, IBM Watson, or Microsoft Azure
    • Combine with Floatbot's Modules for Enhanced Capabilities
    Hybrid platform

    Vast knowledgebase

    • Develop intelligent bots with reliable data
    • Terabytes of knowledgebase for finance verticals
    • Proven maturity and scalability of AI platform
    • Optional AI modules/layers based on your requirements
    Multi-lingual capability

    Multi-lingual capability

    • Interact with customers in their native language
    • Automatic translation for 150+ languages, including Spanish and French
    • Configurable voicebot for corporate banking and NLP layers in multiple languages
    • Speech detector module for language detection and response
    Robust analytics

    Robust analytics and reporting

    • Gain valuable insights into bot performance
    • Monitor user interactions, conversion rates, and engagement
    • Track key metrics for continuous improvement
    • Access comprehensive reports for informed decision-making
    • Optimize and fine-tune bots based on analytics data
      Upgrade

    Seamless Banking Experience with Smart Assistance & Secure Transactions

    1/4

    Ensure Seamless, Secure Transactions

    GDPR and SOC2 Compliant
    ISO 900 & ISO 2700 Certified

    From first notice of loss (FNOL) insurance filing to real-time claim status enquiries, thorough investigation & verification, and lightning-fast claim settlements, our Gen AI Agents (chatbots and voicebots) and excel at every critical stage. Streamline document upload, FNOL validation, and assessment for swift claims automation.

    2/4

    Provide Intelligent Assistance

    Ensure a delightful digital experience for your customers with our banking chatbot. They can easily find out the exchange rates of different currencies and get information on service fees and commissions.

    3/4

    Enable Seamless Transactions

    With AI in corporate banking, allow your customers to seamlessly manage accounts involving multiple currencies, track transactions, whether domestic or international. They can also monitor the status of transactions, whether they are approved, pending, or rejected.

    4/4

    Ensure Growth

    Recommend products that suit your customers' needs with banking bots in corporate banking. Out chatbots will send timely notifications regarding inadequate balances, pending invoices, and approval requests. Process your customers' requests immediately. Increase the sales of your banking products, such as business loans, investments, and insurance.

      Pre-Integrations

    Pre-Integrated with Leading Banking Platforms

    q2
    iexceed
    Finastra
    infosys-finacle-logo