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Self Service AI Agent Assist NEO
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Lite

$99

per month

$119

per month
Get started with Lite
  • 1 bot
  • 500 mins or sessions

Essential

$1,999

per month

$2,499

per month
Get started with Essential
  • 2 bots
  • 10000 mins or sessions

Growth

$4,999

per month

$6,199

per month
Get started with Growth
  • 2 bots
  • 25000 mins or sessions

Enterprise

Custom

 
Contact Sales
  • No limits

Compare our plans

Chatbot or Voicebot

 Lite
$99 -
$119 -
Essential
$1,999 -
$2,499 -
Growth
$4,999 -
$6,199 -
Enterprise
Custom
AI Services
Agent M, LLM based Master Agent Framework*
Cognitive Search
Integration with popular third-party LLM for Prompt engineering
Intent, Entity, Classify models
Custom NLP
Custom Cognitive Search models
Custom Speech AI models
Custom LLM Models
Cognitive Search (Knowledge-base Source)
Cognitive Search (Knowledge-base Source) pdf pdf, website pdf, website, standard knowledgebase(s) Сustom
Knowledge-base (KB) No. of Sources 5 20 100 No Limit
KB Upload (MB) up to 10 MB up to 100 MB up to 500 MB No Limit
Pre-defined bot templates, bot store
AppXchange
Access of Floatbot Academy
Chatbot Features
Multi-lingual
Voice enabled IVA
Maximum Concurrent Chat Sessions 10 100 500 No Limit
Fall-back on Live Agent
Payment gateway Integration
oAuth based user authentication
Voicebot Features
Inbound Call automation
Outbound Call automation
Maximum Concurrent Port 2 50 500 No Limit
Mutli-lingual
Integrate with CPaaS such as Twilio or Plivo (Customer to enter their API keys of Twilio or Plivo)
Pre-integration with popular CCaaS
Pre-recorded audio upload in place of TTS
Orchestration engine to plug and play third-party STT, TTS engine
Pulse rate 60 sec 60 sec 1 sec Custom
Analyse
Standard Reports
Advance Goal based Reports
Maximum history 90 days 1 year 3 years Forever
Custom Reports
Security
ISO 27001, Soc2 Type2, HIPAA compliance
Work with client to meet custom security compliance

Compare our plans

 Lite Essential Growth Enterprise
Per Named Agent
Custom
Custom
Custom
Custom
Per Concurrent Agent
Custom
Custom
Custom
Custom
Decision Tree
Plus Conversational Workflow, Knowledge-base Optimisation (Cognitive Search)
Sales Nudges, Generative AI, LLM prompts*
Compliance
Real-time call Analytics
Pre-defined templates
Custom AI models for Knowledge-base optimisation, Cognitive Search, NLP, Speech AI, LLM
*ChatGPT or equivalent GenAI charges MAY be charged as actual additionally (depends on use case and complexity)

Compare our plans

 Growth Enterprise
Speech Transcription per hour $1 -
Custom
*Each request is rounded up to the nearest increment of 15 seconds. For example, if you make three separate requests, each containing 7 seconds of audio, you are billed for 45 seconds (3 × 15 seconds) of audio. Fractions of seconds are included when rounding up to the nearest increment of 15 seconds. That is, 15.14 seconds are rounded up and billed as 30 seconds.