USD 49/ Month


1 Chatbot

Omni-Channel Chatbot

Unlimited Workflows

Unlimited Users

5000 AI interactions

1 Human agent

USD 99/ Month


Upto 2 Chatbots

Omni-Channel Chatbot

Unlimited Workflows

Unlimited Users

10,000 AI interactions

2 Human agent

25,000 Broadcast (customer
engagement interactions)

Amazon Alexa integration

POPULAR

USD 199/ Month


Upto 2 chatbots

Omni-Channel Chatbot

Unlimited Workflows

Unlimited Users

25,000 AI interactions

Upto 5 Human agent

50,000 Broadcast (customer
engagement interactions)

Amazon Alexa integration

Transactions within Chatbot

Login, sign-up within Chatbot

Custom


Custom AI Model for Chat,
Voice and Image bots

Custom features

Custom billing plan

Add-ons

25,000 Add

Broadcasts (customer engagement interactions)

USD 25

10,000 Add

AI interactions

USD 20

Additional human agent

USD 14 /per agent

Additional AI bot

USD 49 / per bot per month

Pricing & Features
Understand each feature with each pricing plan


Features USD 49 USD 99 USD 199
Omni-channel integration
In-app (Android, iOS), Messenger integration, Web site integration, Slack, Twitter
Yes
Yes
Yes
Number of bots
1
2
2
Unlimited Users
Yes
Yes
Yes
AI interactions
5000 interactions
10,000 interactions
25,000 interactions
Unlimited workflows
Yes
Yes
Yes
Broadcast (Customer Engagement interactions)
No
Yes
Yes
Customer Engagement Interactions
25,000
50,000
Login option within Chatbot
No
No
Yes
Payment/Transaction within Chatbot
No
No
Yes
Integrations
Google Home integration
No
Yes
Yes
Amazon Alexa integration
No
Yes
Yes
Deep API integration
Yes
Yes
Yes
 
Analytics
Yes
Yes
Yes
Fallback to Human agent – Live chat
Yes
1 agent included
Yes
3 agent included
Yes
5 agent included
Uptime
99%
99%
99%
Logs
Unlimited
Unlimited
Unlimited
Remove Floatbot.ai branding
No
No
Yes
Guided onboarding & implementation engineer More information
USD 999
USD 999
USD 1999

Consultation or Service pack


Not aware how to create a chatbot or how to apply chatbot to your business?

Don’t worry, you have got our back with our Consultation package. The consultation package helps you to understand how AI bot can boost your business and give you an edge over competitors.

The consultation pack includes-

List of activities that you can do with the help of Floatbot:

  • Support text-based chatbots
  • Response to text-based queries
  • Allow customer executives to switch to live chat
  • Provide both visual and text-based response if required
  • Integrate your chatbot to your app/ social platforms
  • Configure chatbot on Android, iOS, and website

Need this pack, hit us with your message right away.

Examples


Interaction Pricing
Suppose in your campaign. Chatbot sent 10,000 user engagement messages. Out of which 5,000 received it & 1000 AI messages triggered .
10,000
1000
With the help of 3 bots, you sent 10,000 user engagement messages. Your bot triggered to 1000 AI messages out of 5000 reach
10,000
(Total of 3 bots)
1000
(Total of 3 bots)
For a particular campaign, you have sent 5000 user engagement messages and took an ad-on from us of 5000 messages. A total of 10000 user engagement messages. Out of which it reached to 8000 in total and bot triggered to 1500 messages
10000
1500

FAQ'S


An AI bot is a software that is pre-trained for specific purpose, let that be automating customer support, bill payment, survey or lead generation. Few of the most common AI bots are chatbots, voicebots and imagebots. Floatbot.ai is actively working on chatbots, voicebots and imagebots.
An AI interactions is a response to any query typed by customer. Whenever a customer types a statement or voice command example: “How do I pay my property tax?” Based on AI rule configured, Floatbot will either reply with a text (example: “To pay property tax, please visit: www.abc.com/propertytax”) or will trigger a workflow. This will be counted as 1 AI interactions. A workflow triggered can have multiple responses (example: Select type of your property tax number (old type, new type), What is your property tax number, Select mode of payment, Pay), but still it would be counted as 1 AI interactions .
Broadcast (customer engagement interactions) are engaging messages that you send to your user base. You can either send broadcast to all or targeted broadcast to limited users. Example, if your target user base is 4700, than 4700 Broadcast (customer interaction engagement) will be billed to your account.
You will be billed 100% of the user base that broadcast was intended to send. Example, in the filters you selected to send broadcast only to iOS, android and facebook messenger and your total user base across these 3 channels is 3500, you will be billed 3500 Broadcast (customer engagement interaction), irrespective of how many users received the message (because rest may be offline) or viewed the message. It is possible that rest of users will receive message in short-time whenever they come online.
AI interaction is an AI response based on the AI rules you configured in “setup AI” section of bot dashboard. Broadcasts (Customer engagement interaction) are engaging messages that you send from “Engage” section of bot dashboard – could be a targeted, personalised or generic broadcast to your user base.
Unlimited workflows means a user can create unlimited number of chatbot flows in a bot. A good chatbot requires at least 50 – 75 flows. There are platforms that charge USD 10 for 5 flows. Floatbot allows you to configure unlimited flows inside a bot. So go ahead configure your bot in Floatbot.
No, there is no limit on users/customers or there is no billing based on customers. There are platforms that charge you every 100 or 1000 active user base, but Floatbot allows you to have unlimited userbase across all channels.
You can track your AI interactions and Broadcasts (customer engagement interactions) from “Settings” section of Bot dashboard.
A human agent is an individual dedicated person from your side, If the chatbot fails to answer a certain query, the chat can switch to live human chat support and continue the conversation.
We do provide consulting service to help you create best AI chatbot for your industry. For any kind of custom requirements or custom plans, please contact us at connect@floatbot.ai.
When you decide to upgrade or downgrade the service. You’ll be charged a proportion of amount for the upgrade, depending upon your plan. And receive a proportion of credit for downgrade of the service
No, you don’t need a credit card to sign- up. You can sign-up for free, Credit card would be required when you opt for any of our paid plans.
Yes, you can cancel your subscription anytime from your account dashboard. Alternatively, if you don’t pay your monthly invoice your account will be suspended within 5 days.
Yes, you will lose your data upon cancellation of your service. If your account is suspended because of non-payment than we will keep your data for 90 days from the suspension of your account.

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