Live agent chat in chatbot is here. Now business agents can chat live with the users from floatbot whenever required. Users can request for live chat and the floatbot will automatically switch to live agent chat. also if floatbot is unable to respond then it will switch to live chat automatically.
Floatbot introduces Zendesk Integration, Now you can manage floatbot conversations from zendesk dashboard. Your customer's floatbot conversations are displayed inside Zendesk, so that you can manage your customer support from one place.
Setup Advance AI in floatbot to help your bot understand user intents more accurately. Now there is option to setup AI in two different modules so that your chatbot can understand user's complex queries.
Floatbot is introducing its If-else feature, it can be used to go to a specified flow or any item of the flow if the condition gets true. The condition compares the attribute value with the specified value and accordingly Go to other flow.
By creating chatbot using Floatbot, you can skip inputs of user if the value is already entered once by user. This will not only enhance chatbot flow but makes chatbot flow look natural and more interactive. Create a chatbot Today !!
Integrate chatbot in Android App, Now Floatbot integration is available in Android App. It is possible to integrate chatbot inside your android app. Along with floatbot integration one can also register for sending broadcast messages and enable iBeacon support for android app.