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Optimized to Perform in High-Demand Environments
Consistent, accurate responses for complex enterprise workflows - without compromise
Latency
Accuracy
Cost Efficiency
Built for Scale
Deploy VoiceGPT Across Conversational Touchpoints
Eliminate the need for separate models across channels. Deliver exceptional conversational experiences everywhere.
Chat AI Agent
Build advanced Chat AI for websites, messaging apps, and social platforms. VoiceGPT (FloatGPT) powered Chat AI Agents understand context, handle complex queries, collect data, qualify leads and drive conversions.
Voice AI Agent
Create voice-first AI Agents optimized for live conversations. VoiceGPT enables natural, low-latency interactions for customer support, sales, collections, and advisory use cases where immediacy and accuracy are critical.
Real-Time Agent Assist
Empower human agents with real-time intelligence during live conversations. VoiceGPT analyzes interactions as they happen and delivers context-aware suggestions, next-best actions, knowledge retrieval, and call guidance.
LLM-as-a-Service
Access VoiceGPT as a scalable language intelligence platform through APIs. Integrate it into your existing systems to power custom applications, automate workflows, and embed advanced language understanding without managing model infrastructure.
Built For
Internal Employees
Contact Center Agents
Insurance Claims Representatives
Insurance Underwriters
Sales Agents
Customers
Fine-Tuned & Business-Aware
Adapt VoiceGPT (FloatGPT) to your products, policies, and processes. Ensure relevance across customer support, sales, and advisory use cases.
- Automate claims intake and policy inquiries
- Ensure accurate, compliance-aware responses
- Accelerate underwriting decisions and reduce processing times
- Enable empathetic, compliant recovery conversations
- Provide context-aware payment options and reminders
- Improve recovery rates while reducing human agent escalations
- Streamline loan applications and verification processes
- Answer customer questions about products, eligibility, and repayment
- Reduce processing errors and improve customer onboarding speed
- Answer patient queries on appointments, insurance coverage, and policies
- Automate administrative workflows while maintaining HIPAA compliance
- Improve patient engagement and reduce staff workload
- Handle account inquiries, transaction clarifications, and fraud alerts
- Support live agents with real-time prompts and next-best actions
- Deliver consistent, personalized banking experiences across channels
- Enhance agent productivity with real-time assistance and summaries
- Automate routine queries to reduce call volumes
- Maintain consistent, high-quality customer interactions
What VoiceGPT Unlocks
25-45%
Reduction in Overall Contact Center Operating Costs
30-50%
Reduction in Average Handle Time (AHT)
40%
Increase in First-Contact Resolution (FCR)
2x
Agent Productivity Improvement
20-35%
Improvement in Conversion
15-25%
Reduction in Customer Call Abandonment
Flexible Deployment Solutions
VoiceGPT allows you to choose the environment that best suits your organization's needs and requirements
FAQs
Traditional LLMs are slower and optimized for text-heavy tasks. FloatGPT (VoiceGPT) is built for voice interactions – delivering instant replies, improved speech understanding, and seamless integration with telephony systems.
FloatGPT, aka VoiceGPT, is trained on domain-specific data (insurance, banking, collections, healthcare, and more), enabling high accuracy, consistent intent detection, and context retention even in fast, real-time interactions. Accuracy remains stable even at sub-second response speeds.
FloatGPT is built with enterprise-grade security to protect sensitive data and Personally Identifiable Information (PII):
- End-to-end encryption
- PII masking and redaction for inputs/outputs
- Compliance with SOC 2, HIPAA, GDPR & more
All data is encrypted, and the platform follows strict access controls to ensure only authorized systems can access information.
Yes. It easily connects with APIs, CRMs, core insurance systems, payments, collections platforms, and telephony systems.
The architecture is built for high concurrency, supporting thousands of simultaneous requests without degradation in speed or accuracy.