Insights and updates

Watch insightful webinar on how to optimize debt collection with GenA

In this session, explore compliance and operational challenges and how Generative AI (GenAI) helps tackling those by transforming debt collection efficiency, improving customer communication, and driving better outcomes.

Our expert speakers shared actionable strategies, real-world examples, and industry best practices that you can implement to optimize your debt recovery efforts.

Key Takeaways:

• How GenAI can streamline debt collection workflows
• Best practices for integrating GenAI into your existing systems
• Ensuring compliance and security with GenAI
• Tips for maximizing recovery rates while maintaining customer relationships

Learn from industry experts on Overcoming inefficiencies, high error rates, and poor customer experiences in ARM and debt recovery is now easily achievable with AI Agents. Latest advancements in AI automation and how you can leverage it to enhance your debt recovery efforts while maintaining positive customer relations.

Key Takeaways

Enhancing Efficiency: Discover how AI agents can automate repetitive tasks, reduce manual errors, streamline operations, and be scaled limitlessly to tackle growing portfolio and saving 75% on call costs.

Empowering Core Areas of Debt Recovery: Learn how AI Agents can automate and boost Right-Party Contact (RPC), Promise-to-Pay (PTP), payment negotiation, disposition, customer support, expanding debt recovery outreach by 10x.
Customer Engagement: How AI Agents can enhance communication strategies, personalize interactions, and improve overall customer experience.

Compliance and Security: How AI agents ensure compliance with regulations help you adhere to them effortlessly and reduce errors by 40%.

Floatbot + DAKCS Enhance Debt Recovery with AI Agents: Learn how this partnership streamlines debt collections by seamlessly integrating Floatbot’s AI Agents into DAKCS latest, innovative architecture.

Checkout how easily you can build and deploy a Gen AI powered Voicebot within few minutes through Floatbot’s no/low-code capabilities. Further enhance its capabilities using Floatbot's master agent developer framework, Agent M. Once developed deploy with pre-integrated cPaaS solutions.

Key Highlights

• Building GenAI-powered Voicebots with no-code or low-code platform.
• Configuring prompts and deep tech for Voicebot.
• Explore how to configure code snippets for your AI agent.
• Integrating large language models (LLMs) for advanced conversational capabilities.
• Using Floatbot’s GenAI-powered Agent M (master agent developer framework) to create LLM agents with specific skills for specific use cases. 

Watch an insightful webinar as we unravel the transformative power of intelligent bots for insurance sales. In today's fast-paced digital landscape, staying ahead requires innovative solutions, and intelligent bots are proving to be a game-changer. 

Learn from our speaker's guidance on intricacies of developing, implementing, and deploying intelligent bots specifically for insurance sales processes. Discover how these bots are reshaping customer interactions, streamlining operations, and driving unprecedented efficiency in the insurance industry.  

Key Topics Explored:  

1. Discover Business Process/Use Case Get insights on how to evaluate Customer Journey - planning matrix using Workflow & Script, how to assess business value and business alignment, accurately measure technical complexity, scope of effort and estimate effort, other requirements for project fulfilment.  
2. Determine User of intelligent bot Understand how to segment customers based on their requirements and expectations, agent/underwriter, requirement of fall-back to live chat, functionality to access to specific information from the bot. 
3. Evaluate Form factor (with or without GenAI) Precisely choose from the type of bot that fits your business, on which channels to be deployed, whether it should support voice or not.

Watch our exclusive webinar on empowering medicare agents through Generative AI. Get to learn how AI can streamline the end-to-end medicare engagement sales process.  

Learn from industry experts on how to streamline multiple tasks using Gen AI  

• Increase conversion by up to 25%  
• Increase placement by up to 25%  
• Improve pre agent routing to drive lead qualification.  
• Increase digital sales and renewals of insurance policies by 150%   
• Increase upsell cross-sell of policy add-ons by upto 350%   
• Enable Claims FNOL filing 3X faster.  
• Increase customer satisfaction (CSAT) scores by 80%  
• Boost Agent Productivity by 50%.    

What’s in it for you 

1. Expert’s insights: Get to know from industry-leading experts on valuable insights, best practices, and success stories on implementation of Gen AI.  

1. Advances sales techniques: Discover advanced sales and marketing techniques customized for medicare market. Gain the confidence to effectively communicate the value of Medicare plans to clients.  

1. Exclusive AI automation tools and resources: Get access to tools and resources designed to streamline your medicare sales process, saving you time and efforts.  

1. Begin your transformation journey: Your transformation journey starts with a first step. Learn from experts and community how.  

With the webinar you will get to learn on how to unlock the full potential of Generative AI in insurance operations 'Maximizing Operational Benefits,' as industry leaders guide you through strategies to optimize efficiency and drive innovation in the insurance landscape.

Overview: 

In today's rapidly evolving insurance landscape, businesses must adopt innovative technologies to stay ahead. Generative AI presents a transformative approach that can transform the way insurance companies operate. Join us for an insightful webinar where we explore the capabilities and benefits of leveraging Generative AI in the insurance sector.  

Key Takeaways:  

1. Gain greater insight on how technology, including Generative AI, has been improving the insurance industry’s bottom line. 
2. Technology and its future in the insurance industry: Generative AI’s role in the on-going transformation of the insurance industry. 
3. Operational Enhancements: Examine recent case studies that highlight how Generative AI has been able to automate and optimize core insurance operations, including claims processing, sales process and agent assist. 
4. Customer and Agent Experience Reimagined: Explore possibilities for AI-driven CX and customer journey transformation.