Don't miss out on the opportunity to be there for your customers where they like to communicate. Launch Chatbot across 15+ customer-facing channels, including Text (SMS), Facebook Messenger, WhatsApp, Mobile apps, and websites. The Chatbot MACHINE LEARNING allows your customers to start a conversation on one channel and seamlessly continue it on another without losing the session and context of the conversation.

omnichannel integrations

Features That Matter Most for
Your Business Success

no code
No-Code platform to build workflows, AI and Chatbot
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Build your own powerful chatbot without any coding knowledge. Our no-code platform lets you create workflows, add AI capabilities, and deploy your Chatbot across 15+ channels.
authenticate user
Authenticate User on Chatbot
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Protect your customers' data with our secure authentication feature. Easily verify their identity before giving access to sensitive information or transactions.
Cognitive Search: Self-Learning NLP
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Self-learns from unstructured data – you don’t need to train the bot over thousands of intents. Our cognitive search feature ensures that your customers always receive accurate and relevant responses.
unified chat
Unified Chat, Text (SMS) and Voicebot
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Provide a seamless customer experience across multiple channels with our unified chat, text, and voicebot. Customers can switch between channels without losing their conversation history.
plug and play
Plug and Play Integration
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Our platform is pre-integrated with 25+ enterprise solutions (including popular contact centers, banking, and insurance ISVs). Offer your customers the finest automation by integrating chatbots across industry-leading enterprise solutions.
livechat feedback
Livechat Fallback
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With Floatbot's AI chatbot platform, customers get the best of both worlds. Our chatbot handles customer inquiries and transfers the conversation to a human agent when needed. Choose from your existing Live Chat or Floatbot's Live Chat fallback.
payment integration
Payment Gateway integration
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Enable secure and convenient transactions through chatbot by integrating with payment gateways. Accept payments directly through the bot and provide your customers with a seamless buying experience through a chatbot.
no-code platform Authentication for Chatbots Cognitive search Unified Chat Plug and Play Integration Livechat Fallback Payment Gateway integration
Voice-Enabled Chatbot Rich Media Integrate with Google Map for location Vernacular Keyboard Invisible App Seamless Whatsapp Integration CSAT Survey
Voice-Enabled Chatbot
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Provide an accessible and convenient experience to your customers with our voice-enabled feature. Customers can interact with your bot using voice commands, making it easier for them to engage with your business.
rich media
Rich Media
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Make your bot conversations more engaging and informative with our rich media feature. Share images, videos, and documents directly through the chatbot to enhance the customer experience.
Integrate google map
Integrate with Google Map for location
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Provide location-based services to your customers with our Google map integration. Let them share their location or find nearby stores, branches, or outlets through the bot.
Vernacular Keyboard
Vernacular Keyboard
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Connect with your customers in their preferred language with our vernacular keyboard. Easily switch between languages and improve communication with your customers.
plug and play
Invisible App (Self-Hosted Bot URL)
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Keep your branding consistent and provide a seamless customer experience with a self-hosted bot that acts like an invisible app, the bot has a shareable responsive link that gives a flawless experience across your website or an app.
Seamless Whatsapp Integration
Seamless Whatsapp Integration
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Be there where your customers are! Leverage the power of WhatsApp with our seamless integration. Integrate your bot with WhatsApp and let your customers engage with your business through their preferred communication channels. Since we are WhatsApp approved BSP our platform is fully compliant with WhatsApp's policies and guideline
CSAT Survey
CSAT Survey
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Gather valuable feedback from your customers through the bot. Measure customer satisfaction levels and improve your services based on their feedback.

Conversational AI Use Cases:
Helping You Have the Conversations You've Always Wanted

Increase Digital Sales

Deliver a hyper-personalized, delightful buying experience to your customers with Conversational AI Chatbots.

  • Assist them with 'Robo Advisors,' who can provide relevant information about your products and services.
  • Make appropriate recommendations to upsell and cross-sell.
Increase Digital Sales

Automate Customer Support

Automate up to 90% of customer queries and save up to 40% of customer support costs with Conversational AI Chatbots.

  • Provide 24x7 customer support - not just during office hours.
  • Enable customers to reach you through all customer-facing digital channels.
  • Talk to your customers in their native language.
Automate Customer Support

Provide Seamless Customer Onboarding

Enrich customer onboarding experience with advanced end-to-end onboarding solutions.

  • Fall back to live chat.
  • Co-browsing.
  • Audio/Video calls.
Seamless Customer Onboarding

Experience the Power of Our Robust Deep Tech Conversational AI Platform

Generative AI

Enable personalized and dynamic conversations with your customers with generative AI, which allows you to build robust bots with enhanced complex query understanding.

Conversational AI Search

Our chatbot uses self-learning algorithms to self-train from unstructured data from sources such as website pages, knowledge bases, PDFs, and Word documents.


Break down language barriers and communicate seamlessly in 150+ languages and nuances, including English, Spanish, French, German, Italian, Arabic, and Hindi.


Our intelligent bots use natural language processing (NLP) and natural language understanding (NLU) to grasp the context and meaning behind customer queries, providing them with tailored responses.

NER (Entity)

Our Chatbot identifies and extracts key information from your queries, such as names, dates, and locations, using named entity recognition (NER) technology.

Machine Learning

Our Conversational AI bots leverage machine learning algorithms to continuously improve its performance, providing you with increasingly accurate and relevant responses.

BYOAIM (Bring your own AI Model)

Take full control of your AI-powered assistant by bringing your own AI models to the platform, customizing its behavior and performance to suit your needs.

Framework to Monitor and Compare Accuracy Across Models

Our bots have a framework that allows you to monitor and compare the accuracy of different AI models, helping you choose the one that fits your needs best.

Response time <500 ms

Enjoy lightning-fast responses to your queries, with our AI-powered Chatbot boasting an average response time of less than 100 milliseconds.

Accuracy – 95%

Our Conversational AI delivers a minimum accuracy rate of 95%, ensuring that your queries are resolved accurately and efficiently.

+ show more

Business Benefits

Increase Digital Sales by 150% Increase Digital Sales
Reduce support costs by 40% Reduce Cost Support
Increase CSAT scores by 80% Increase CSAT Support
Deflect calls by 40% Call Deflection
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