Float-neo

Float NEO - ASR-as-a-Service

Q: What types of deployment does NEO ASR-as-a-Service support — cloud only or on-prem/private/hybrid too?

Float NEO supports deployment on cloud, on-premise, private cloud, or hybrid environments.

Q: What languages are supported for speech-to-text transcription?

ASR-as-a-Service supports 10+ languages, including English, Hindi, French, Italian, Arabic, Chinese, Polish, and more.

Q: Does Float NEO support both real-time (streaming) and batch-mode transcription?

Yes - you can use ASR in real-time streaming mode or as batch transcription, depending on your use case.

Q: Can the ASR be fine-tuned to recognise accents, dialects, or domain-specific vocabulary?

Yes. The service allows fine-tuning with 100–300 hours of customer data (speech adaptation) and supports industry-specific models, giving you better accuracy for domain-specific vocabulary or accents.

Q: How does ASR-as-a-Service handle noisy audio or varying audio quality (accents, background noise)

Float NEO is built using deep-tech ASR models that aim for high accuracy and low word error rate (WER), even for lower-quality audio — supporting reliable transcription and speech detection under diverse conditions.

Q: Is there support for voice-activity detection (VAD) to mark start and end of speech?

Yes - the ASR supports VAD (start-of-speech and end-of-speech detection), which helps in accurate transcript segmentation for real-time or post-call processing.

Tap into the full potential of your voice-based applications by integrating NEO-ASR-as-a-Service. By leveraging innovative Speech-to-Text and Automatic Speech Recognition, experience real-time audio transcription with a higher level of accuracy, reaching up to 95%.

Tap to speak

Multi-Lingual

Floatbot Supports Numerous Languages

English

Hindi

French

Spanish

Italian

Chinese

Arabic

Polish

Hebrew

Croatian

Malay

Nepali

German

Hungarian

Macedonian

Welsh

Advanced AI

Deep-Tech ASR Technology to Build Advanced Voice Applications

99%

Accuracy with Speech Detection

Supported

On Cloud, On-Premise, Private Cloud, & Hybrid VAD Support

Speech

For Start of Speech and End of Speech

10+

Languages Supported

4x

Faster Transcription

Simple

Easy-to-Use UI

95%+

Speech to Text Accuracy

30 millisec.

Transcription Speed

Real-Time

Streaming Mode or Batch Mode

VoiceBot

Real-time Agent Assist

Voice AI
enabled Chatbot

Why Floatbot.AI

NEO - ASR vs Traditional ASR Services

NEO-ASR

95%+ Accuracy
Response Time < 50 milliseconds
Can be Deployed Easily on Cloud, On-Premise, Private Cloud, and Hybrid Environment
Pricing per port or per concurrent call session (with unlimited inbound/outbound calls per port or concurrent call session)
Allows fine-tuning with 100-300 hours of customer data - Speech adaptation (post processing of ASR) based on customer’s knowledgebase
Industry-Specific Models
Value-Based Pricing

Other ASR Services

Low Accuracy
Higher Latency
No Flexibility of On-Premise or Private Cloud Deployment
No Control Over Accuracy or Latency
One-Size-Fits-All Approach
Fine-Tuning Restrictions
High-Cost (Pay Per API or Pay Per Minute)

Focus Areas

Explore the Power of NEO - ASR-as-a-Service

Elevate Contact Center Efficiency with Advanced ASR Capabilities

Automate inbound and outbound calls and real-time transcription for quality assurance. Overcoming dialect and accent challenges, NEO generates actionable insights from audio data. Furthermore, it enhances agent performance by providing real-time assistance during customer calls.

Transform Customer Conversations with Gen AI-Powered Conversational AI

Create human-like conversations with chatbots and voicebot, automating telemarketing and customer support calls. Yield high transcription accuracy, up to 95%, and low word error rate (WER).

Build Cutting-Edge Speech Analysis Tools Leveraging Deep-Tech ASR

Gain a deeper understanding of customer needs and intents. Derive actionable business insights from conversations. Identify the factors that prompt customers to disengage from conversations.

Precise Transcription with High Standard and Accuracy

Achieve exceptional transcription speed without compromising on precision. Even low-quality audio recordings are transcribed with an impressively low word error rate (WER).

Accurate Speech Detection with 99% Accuracy

Achieve exceptional accuracy rate of 99%, ensuring precise identification and extraction of speech content. Enhance the overall reliability of your applications, providing superior customer support with seamless and accurate speech detection

4x Faster Transcription

Experience transcription speeds four times faster than conventional methods, with our advanced technology. Enable significant reduction in transcription time, enhancing productivity and responsiveness in various applications.

Simple, Easy-to-Use UI

Simple, Easy-to-Use UI Our user interface is designed with simplicity in mind. The easy-to-navigate UI ensures that users can effortlessly harness the power of our speech detection technology without the need for extensive training or technical expertise.

Supports 10+ Languages

Cater to a global audience with support for over 10 languages. Our speech detection system is equipped to handle a diverse range of linguistic inputs, making it a versatile solution for applications that require multilingual support.

Supported on Cloud, On-Premise, Private Cloud, & Hybrid

Enjoy flexibility in deployment with support for various infrastructure options. Whether your preference is the cloud, on-premise servers, private cloud environments, or a hybrid setup, NEO adapts to your specific requirements.

Start of Speech and End of Speech (VAD) Support

Benefit from Voice Activity Detection (VAD) capabilities that accurately determine the start and end of speech segments. This feature adds precision to the transcription process, ensuring that only relevant audio content is transcribed.

95%+ Speech to Text Accuracy

Achieve superior accuracy in converting spoken words to text with our speech-to-text technology, surpassing a 95% accuracy rate. Deliver reliable and high-quality transcriptions for various applications.

30 Milliseconds Transcription Speed

Experience lightning-fast transcription speeds of just 30 milliseconds, enabling real-time processing of spoken content. Increase rapid response time for applications that require immediate and dynamic speech-to-text conversion.

Real-Time Streaming Mode or Batch Mode

Tailor the speech detection process to your application's needs with the flexibility of real-time streaming mode or batch mode. Choose the mode that aligns with your specific use case, providing versatility in deployment and integration scenarios.

FAQs

What types of deployment does NEO ASR-as-a-Service support — cloud only or on-prem/private/hybrid too?

Float NEO supports deployment on cloud, on-premise, private cloud, or hybrid environments.

What languages are supported for speech-to-text transcription?

ASR-as-a-Service supports 10+ languages, including English, Hindi, French, Italian, Arabic, Chinese, Polish, and more.

Does Float NEO support both real-time (streaming) and batch-mode transcription?

Yes — you can use ASR in real-time streaming mode or as batch transcription, depending on your use case.

Can the ASR be fine-tuned to recognise accents, dialects, or domain-specific vocabulary?

Yes. The service allows fine-tuning with 100–300 hours of customer data (speech adaptation) and supports industry-specific models, giving you better accuracy for domain-specific vocabulary or accents.

How does ASR-as-a-Service handle noisy audio or varying audio quality (accents, background noise)

Float NEO is built using deep-tech ASR models that aim for high accuracy and low word error rate (WER), even for lower-quality audio — supporting reliable transcription and speech detection under diverse conditions.

Is there support for voice-activity detection (VAD) to mark start and end of speech?

Yes — the ASR supports VAD (start-of-speech and end-of-speech detection), which helps in accurate transcript segmentation for real-time or post-call processing.