Insurance

Conversational AI
for Insurance

Chatbots and Voicebots assist your customers throughout their journey–from finding relevant information to evaluating plans & policies to needing post-purchase support

SCHEDULE A DEMO

WE PROVIDE CONVERSATIONAL
AI SOLUTIONS TO


Insurance Carriers

Insurance
Carriers

Insurance Agencies

Insurance
Agencies

Insurance Players

Insurance
Brokers

MGA

MGA

Streamline Your Insurance
Processes with Conversation AI
Digital Sales Journey

Digital sales journey

Keep AI-powered 'Robo Advisors' at your customers' disposal to deliver a hyper-personalized buying experience. Point them in the right direction when they need your guidance.

  • Help them find information faster through interactive conversations
  • Enable conversational application instead of web-based application forms
  • Enable faster payments
  • Make appropriate recommendations mapped to their needs for upselling and cross-selling
  • Automate customer onboarding
  • Automate Renewal & Payment Reminders
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Quote to Cash Automation

AUTOMATE CLAIMS FNOL PROCESS

Spare your customer the regular, tedious process of insurance claims when they are already stressed. Deploy intelligent Chatbots and Voicebots to assist and guide them throughout the claims process.

  • Automate FNOL filing
  • Settle claims faster
  • Avoid fraudulent claims
  • Prevent human errors
  • Avoid litigation
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Automate Claims Process

CONTACT CENTER AUTOMATION

Streamline your contact center operations with our conversational AI platform to provide a superior customer experience at lower support costs.

  • Increase digital sales
  • Empower your agents
  • Provide superior customer service
  • Increase customer engagement
  • Provide omni-channel experience
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Contact Center Automation

CUSTOMER SUPPORT

Automate the entire Quote-to-Case process with Conversational AI to increase conversions at lower operational costs.

  • Quickly deliver accurate information
  • Resolve issues proactively
  • Provide 24x7 assistance
  • Connect to a human agent if required

AUTOMATE TELE-MARKETING AND
LEAD QUALIFICATION

You can leverage Floatbot's conversational AI Voicebot to

  • Make outbound calls
  • Ask pre-qualification questions and qualify leads
  • Schedule appointments with agent

EMPOWER AGENTS WITH
CONVERSATIONAL AI TOOLS

Empower your human agents to increase their productivity and do more with less

  • Intelligent virtual assistants listen to customers on call and give real-time suggestions to your agents
  • Floatbot AI can learn from the unstructured knowledge-base of agents

INCREASE INSURANCE RENEWALS

Send automated reminders for insurance renewals on the channels your customers prefer. Also, process renewals faster through easy, human-like conversations.

HEALTH & WELLNESS ENGAGEMENT

Help your customers when they need health and wellness guidance from you. Instantly provide them the information they need.

EFFICIENTLY MANAGE TPA ACTIVITIES

Monitor how TPAs are interacting with your customers with conversation AI platform

  • Ensure TPA agents are taking good care of your customers as they are supposed to
  • Empower TPA agents with intelligent virtual assistants that can provide real-time tips and insights
Insurance-Case-Study

A LEADING INSURE-TECH COMPANY IN
SINGAPORE IS GENERATING 35% OF THEIR
LEADS THROUGH CONVERSATIONAL AI

The client chose to leverage conversation AI instead of deploying human agents to automate daily outbound calling process. Integrated with their contact center, the intelligent bot interacts with prospects, understands their intent, and responds to their queries seamlessly. With this intelligent automation in place, the client increased sales by 150% and reduced customer support cost by 40%. Not only this, they generate 35% of their qualified leads only through conversation AI without the intervention of any human agent. And they have integrated the payment process with the bot for faster conversions.

TestimonialProfileImg
Amanda Lim
Strategic Alliances Leader

Jimmy & Team has been an amazing support for us and Floatbot's capability of deploying the bots in Omni-channels along with its strong AI, helps our product to stand out from other competitors. We are not only seeing great interest from customers who are already using telemarketing and handling contact center but also companies who recognize the importance of digital transformation.

OUR SOLUTIONS WORK BEST FOR

Life Insurance
Life Insurance
Health Insurance
Health Insurance
Personal Auto Insurance
Personal
Auto Insurance
Commercial Auto Insurance
Commercial
Auto Insurance
Small Business Insurance
Small
Business Insurance
Workers Compensation Insurance
Workers
Compensation Insurance
Business Benefits
Increase Digital
Sales by 150%
Increase Digital Sales
Automate up to
80% of Manual Tasks
Automation
Cut Down Support
Costs by 40%
Cut Down Support Costs
Build the Next-Generation
Conversational AI Bots with Floatbot
No-Code Hybrid Platform
No-code, Hybrid Platform

Develop Chatbot and Voicebot in the same platform with an easy-to-use, intuitive UX

High Accuracy
High Accuracy

The state-of-the-art technology of Floatbot helps you build bots having high accuracy - up to 95%

Omni-Channel Experience
Consistent, Omni-Channel Experience

Your users can seamlessly switch between the website, app, text/SMS, Messenger, or other channels without losing the context of the conversation

Voice AI
Voice ai

Floatbot’s voice recognition technology gives your users an option to interact with you using voice. They can switch between voice and chat without losing the past session

Analytics and Insights
Analytics and Insights

The platform has intelligent analytics tools that help you monitor conversations and have powerful insights into customer behavior, intent, and sentiments

Pre-trained AI
Pre-trained AI Knowledgebase for Insurance

Floatbot is pre-trained with thousands of AI Knowledge-bases in the Insurance space.

Have Questions?
Tell us Your Challenges and Needs
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