Digital sales journey
Keep AI-powered 'Robo Advisors' at your customers' disposal to deliver a hyper-personalized buying experience. Point them in the right direction when they need your guidance.
AUTOMATE CLAIMS FNOL PROCESS
Spare your customer the regular, tedious process of insurance claims when they are already stressed. Deploy intelligent Chatbots and Voicebots to assist and guide them throughout the claims process.
CONTACT CENTER AUTOMATION
Streamline your contact center operations with our conversational AI platform to provide a superior customer experience at lower support costs.
Automate the entire Quote-to-Case process with Conversational AI to increase conversions at lower operational costs.
Checkout how agent assist helps agent with the suggested workflows and response from knowledgebase.
Filing a claim and tracking claim status through Chatbot, SMS bot and Voicebot.
AUTOMATE TELE-MARKETING AND
You can leverage Floatbot's conversational AI Voicebot to
EMPOWER AGENTS WITH
CONVERSATIONAL AI TOOLS
Empower your human agents to increase their productivity and do more with less
INCREASE INSURANCE RENEWALS
Send automated reminders for insurance renewals on the channels your customers prefer. Also, process renewals faster through easy, human-like conversations.
HEALTH & WELLNESS ENGAGEMENT
Help your customers when they need health and wellness guidance from you. Instantly provide them the information they need.
EFFICIENTLY MANAGE TPA ACTIVITIES
Monitor how TPAs are interacting with your customers with conversation AI platform
The client chose to leverage conversation AI instead of deploying human agents to automate daily outbound calling process. Integrated with their contact center, the intelligent bot interacts with prospects, understands their intent, and responds to their queries seamlessly. With this intelligent automation in place, the client increased sales by 150% and reduced customer support cost by 40%. Not only this, they generate 35% of their qualified leads only through conversation AI without the intervention of any human agent. And they have integrated the payment process with the bot for faster conversions.
Jimmy & Team has been an amazing support for us and Floatbot's capability of deploying the bots in Omni-channels along with its strong AI, helps our product to stand out from other competitors. We are not only seeing great interest from customers who are already using telemarketing and handling contact center but also companies who recognize the importance of digital transformation.
Develop Chatbot and Voicebot in the same platform with an easy-to-use, intuitive UX
The state-of-the-art technology of Floatbot helps you build bots having high accuracy - up to 95%
Your users can seamlessly switch between the website, app, text/SMS, Messenger, or other channels without losing the context of the conversation
Floatbot’s voice recognition technology gives your users an option to interact with you using voice. They can switch between voice and chat without losing the past session
The platform has intelligent analytics tools that help you monitor conversations and have powerful insights into customer behavior, intent, and sentiments
Floatbot is pre-trained with thousands of AI Knowledge-bases in the Insurance space.
Pre-Integrated with the
Popular Contact Center Solutions