Floatbot, a powerful conversational AI platform, helps you revolutionize the way you interact with your customers to meet their rising expectations. Addressing transactions, service requests, queries, FAQs, and more…SCHEDULE A DEMO
Deploy 24x7 AI-powered customer support across multiple channels, addressing your customers’ service requests and queries. At the same time, save thousands of hours of the time of your customer support reps which can be used elsewhere wisely.
Help customers make transactions easily using conversational language. Our conversational AI platform understands attributes like payee, amount, account, and much more. Even your new users, who are less familiar with navigating the digital taxonomy-based interface, can make superfast transactions.
Generate leads based on conversations happening with your prospects on the conversational AI platform. And provide them the information they seek to move them down the sales funnel faster.
Advanced speech recognition technology can instantly identify the voice and authenticate users to avoid fraudulent transactions and service requests.
One of the largest public sector banks of India, Union Bank of India, launched a Floatbot powered chatbot to help its customers with different queries. The chatbot includes features like digital banking, accounts, cards, loans, banking services, IFSC code, government schemes, locate nearby branches and more. Union Bank of India is also using Customer engagement and Fall back on live chat module. The multilingual chatbot supports English, Hindi, and Hinglish language. This Chatbot is used by 50 million customers of Union Bank of India.
We are extremely pleased with Floatbot's platform capabilties and Deeptech AI technology. Not only that, we received excellent customer support from Floatbot's team. I'd highly recommend Floatbot.
Develop Chatbot and Voicebot
in the Same Platform
Launch Bots on the Channels
Your Customers Prefer
Plug and play Modules
Develop Intelligent Bots
Backed by Reliable Data
Interact with Your Customers
in Their Native Language