Deliver hyper-personalized, conversational buying experience through AI powered Voicebots and Chatbots
Provide your human agents with an appropriate tool - AI Agent Assist - to boost their productivity. The tool facilitates agents to focus on assisting customers in optimal ways
Deploy an intelligent Voicebot to make outbound calls
Enable hyper-personalized, intelligent conversations with customers and assist them 24x7 through conversational AI Voicebots and Chatbots
Create positive buying and support experiences for customers, and establish trust among them for higher customer engagement
Enable your customers to interact through the channels of their choice, whether it be Call, Text/SMS, Facebook Messenger, WhatsApp, the website, or mobile app
The Voicebots and Chatbot understand conversations with customers and loop in a human agent when required in several conditions, such as
Incorporate Voice Biometrics to enforce security and convenience through deep tech speech recognition technology
Assist customers 24X7 through conversational AI Voicebots and Chatbots to deliver agile, proactive customer support
The client deployed an AI-powered Voicebot (Talkbot) at their contact center to automate the daily outbound calling process. The bot makes outbound calls, asks customers pre-qualification questions, answers their queries, and qualifies leads based on the answers they provide.
With this intelligent automation in place, they achieved the following results
Further, the client has integrated the payment process with the bot for faster conversions.
We are extremely pleased with Floatbot's platform capabilties and Deeptech AI technology. Not only that, we received excellent customer support from Floatbot's team. I'd highly recommend Floatbot.
Calls Answered Daily
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