Create Better Customer Experiences with Less Effort. Empower your Team to Focus on What Matters Most.
Leverage the power of Agentic AI and conversational workflows to build customized AI agents without writing a single line of code.
Run simulations, tweak responses, and ensure your AI Agent performs flawlessly across different workflows.
Deploy your Voice AI Agent seamlessly—either by integrating it with your existing telephony or contact center system, or by choosing Floatbot's telephony solution.
Use detailed analytics and insights to monitor interactions, identify improvement areas, and enhance your Voice AI Agent’s efficiency.
Bring down Errors & Inaccuracies by 50%
Automate Inbound/Outbound Calls by 90%
Decrease Average Handling Time (AHT) by 70%
Drop Call Abandonment Rates by 55%
Reduce Customer Effort Score (CES) by 80%
Agent M solves hallucinations through built-in guardrails, verifying the accuracy and consistency of every response. It corrects or rejects AI-generated hallucinations in real-time, ensuring that every interaction is grounded in reliable, contextually accurate information.
Effortlessly integrate your Voice AI Agent with existing applications and databases to provide dynamic, real-time responses. By connecting to your live knowledge base, the Voice AI can pull up accurate, contextually relevant information on-demand—without delay.
Boost your Voice AI’s capabilities with VoiceGPT, our enterprise-grade LLM for powerful, accurate, real-time performance. It delivers precise, low-latency responses, featuring a deep-tech architecture on inference. Fine-tune it for your business needs.
Easily access top industry LLMs right out of the box - Open AI, Google's Gemini, Cohere and FloatGPT with ready-to-use integration for fast deployment and powerful multi-LLM support for optimal performance.
Effortlessly switch between ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and LLM (Large Language Model) providers. Ensure optimal performance by choosing the best model for each interaction, enhancing CX across various use cases.
Transition between voice, chat, and SMS channels. After a call ends, users can easily continue their interaction via chat, with all previous conversations synced across all channels.
Deliver lifelike, natural speech with a voice that sounds human, enhancing user interaction and experience. Create more immersive and relatable experiences, fostering stronger connections and enhancing customer trust.
Ensure real-time, seamless communication with a response time of under one second with our Voicebot platform. Let customers receive immediate interactions, improving efficiency and maintaining a high level of engagement.
Improve the flow of customer interactions by handling interruptions with ease. Your Voicebot pauses, resumes, & interrupts the conversation without losing context, ensuring a smooth experience.
Unlock conversations that feels more natural & human. No more converting speech into text first. Speech LLMs understand and generate human speech directly, for seamless, real-time interactions. Elevate customer interactions and provide instant, intelligent responses.
Ensure your Voice AI meets stringent industry regulations for secure and compliant operations. Confidently handle sensitive data while meeting the highest standards of privacy and security. End-to-end encryption ensures secure data transmission. Regular vulnerability testing and auto-patching protect against threats.
SOC 2 Type 1&2, HIPAA, and GDPR
Handling a surge in interactions or expanding to new market? Easily scale your Voice AI up or down in seconds to tackle increasing demand without compromising the performance.
Count on robust, enterprise-grade infrastructure that guarantees consistent performance and availability. Your Voice AI is available 24/7/365.
Response Time 15,000 Concurrent Calls
Speech Recognition 100k calls/day
Uptime 24/7/365
Failover Time Auto-recovery
First-call Resolution All calls
Recovery Time Automatic (full-context retained)
Queue Time Peak hours
Empower
Privacy-First
Case study
AI powered contact center
Beyond Barriers