📍 Floatbot.AI is recognized as a Core Performing solution across all three CMP Prism categories ➡️ Read more
Unlock Insights Fast

Find the Right Information from Unstructured Industry Data in Seconds

Covers everything from underwriting manuals, claims procedures, loan guidelines, to compliance wikis

Banks and FIs

Product manuals, compliance handbooks, internal policy wikis, AML/KYC procedure guides, service terms documents.

Insurance

Policy documents (PDFs), underwriting guidelines, claims procedure manuals, coverage explainers, state-specific regulation digests.

Healthcare

EHR system guides, clinical protocols, treatment pathway documents, medical coding references (CPT/ICD-10), drug formulary lists.

Lending

Loan program guidelines, credit policy manuals, document checklists, compliance FAQs (Reg B, Z), pricing sheets.

Debt Collections

FDCPA/state regulation summaries, call scripts, payment plan options, settlements authority matrix, dispute resolution workflows.

Contact Centers

Internal troubleshooting wikis, product catalogs, escalation playbooks, promotional offer details, return/refund policy documents.

Enable smarter knowledge access

Choose Your Cognitive Search Engine

Select from three progressively advanced Cognitive Search versions - each designed for different performance, scale and intelligence needs.

FAQ Automation

Launch a 24/7 AI Agent in Two Steps

Upload a document and launch a fully trained Chat or Voice AI Agent - on your website, WhatsApp, mobile app, or SMS

1

Feed it Knowledge

Upload your FAQ, policy, or guide. Our AI reads and learns everything instantly.

2

Deploy it Everywhere

Deploy your AI Agent live in minutes, across 15+ customer-facing channels.

Ask & Get Answers

For Every Person in Your Ecosystem

Instantly surfaces the exact information your customers or your agents need

Internal Employees

Internal Employees

Contact Center Agents

Contact Center Agents

Claims Representatives

Claims Representatives

Underwriters

Underwriters

Sales Agents

Sales Agents

Customers

Customers

How it Works

Inside RAG Cognitive Search

Understands meaning, learns on its own, and connects across your knowledge sources — no matter how you ask.

FAQs

What data sources does Floatbot.AI support?

Floatbot.AI supports a wide range of data sources: documents, FAQs, CRMs, PDFs, websites, databases, and custom APIs.

Does RAG-powered cognitive search support natural language queries?

Yes. Users can ask questions conversationally, and the system understands intent, retrieves relevant information, and responds with context-aware answers.

Can it handle a large number of knowledge-base articles or large document volumes?

Yes. It can index millions of documents and scale horizontally to support complex enterprise search workloads.

Does it support real-time updates to documents?

Yes. New or updated documents can be automatically re-indexed to ensure answers are always up-to-date.

How secure is RAG-powered cognitive search?

Floatbot.AI's cognitive search is designed with the security needs of enterprises in mind. Your data never leaves your controlled environment, and only authorized users can access specific information based on permissions.