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    Unlock Insights Fast

    Find the Right Information from Unstructured Industry Data in Seconds

    Covers everything from underwriting manuals, claims procedures, loan guidelines, to compliance wikis

    Banks and FIs

    Product manuals, compliance handbooks, internal policy wikis, AML/KYC procedure guides, service terms documents.

    Insurance

    Policy documents (PDFs), underwriting guidelines, claims procedure manuals, coverage explainers, state-specific regulation digests.

    Healthcare

    EHR system guides, clinical protocols, treatment pathway documents, medical coding references (CPT/ICD-10), drug formulary lists.

    Lending

    Loan program guidelines, credit policy manuals, document checklists, compliance FAQs (Reg B, Z), pricing sheets.

    Debt Collections

    FDCPA/state regulation summaries, call scripts, payment plan options, settlements authority matrix, dispute resolution workflows.

    Contact Centers

    Internal troubleshooting wikis, product catalogs, escalation playbooks, promotional offer details, return/refund policy documents.

    Enable smarter knowledge access

    Choose Your Cognitive Search Engine

    Select from three progressively advanced Cognitive Search versions - each designed for different performance, scale and intelligence needs.

    Version
    V1
    Core Focus
    Semantic Search
    Major Additions
    Embedding Search
    Key Benefit
    Meaning-based retrieval foundation
    Version
    V2
    Core Focus
    Enhanced Search & Analysis
    Major Additions
    ElasticSearch + Chunk Summaries
    Key Benefit
    Context-rich document exploration
    Version
    V3
    Core Focus
    Knowledge Intelligence
    Major Additions
    Multi-Level Search + Re-Ranking + Chart Support
    Key Benefit
    Deep, multimodal, high-precision retrieval
    FAQ Automation

    Launch a 24/7 AI Agent in Two Steps

    Upload a document and launch a fully trained Chat or Voice AI Agent - on your website, WhatsApp, mobile app, or SMS

    1

    Feed it Knowledge

    Upload your FAQ, policy, or guide. Our AI reads and learns everything instantly.

    2

    Deploy it Everywhere

    Deploy your AI Agent live in minutes, across 15+ customer-facing channels.

    Ask & Get Answers

    For Every Person in Your Ecosystem

    Instantly surfaces the exact information your customers or your agents need

    Internal Employees

    Internal Employees

    Contact Center Agents

    Contact Center Agents

    Claims Representatives

    Claims Representatives

    Underwriters

    Underwriters

    Sales Agents

    Sales Agents

    Customers

    Customers

    How it Works

    Inside RAG Cognitive Search

    Understands meaning, learns on its own, and connects across your knowledge sources — no matter how you ask.

    Feed it Knowledge

    Feed it Knowledge

    • Finds Answers Fast: Swift, accurate search across PDFs, docs, and sites.
    • Understands Context: Remembers conversation flow for relevant replies.
    • Multi-Format Input: Ask a question in text, voice, or with an image for the same accurate answer.
    • Scales & Adapts: Grows with your data and business needs.
    powered-by-advanced-ai

    Powered by Advanced AI

    • Semantic Search: Searches by meaning, not just keywords.
    • Powerful NLP: 95%+ accuracy in understanding natural language.
    • Generative AI: Creates detailed, clear answers from your data.
    • Self-Learning: Continuously improves from your unstructured info.
    • Multi-Lingual: Interacts with users in their preferred language.
    • API-First: Easy to connect and feed with external knowledge.
    Empowers the Solutions Your Teams Rely On

    Empowers the Solutions Your Teams Rely On

    • AI Agent Assist: Real-time answers help agents resolve issues faster.
    • Customer Chat & Voice AI Agents: 24/7 self-service and instant support.
    • Employee Assist: Quick access to internal info for onboarding and other tasks.
    • Voice Support: Voice AI deliver quick, accurate answers over calls.
    fortified operations

    Enterprise-Grade Protection

    enterprise grade protection

    FAQs

    What data sources does Floatbot.AI support?

    Floatbot.AI supports a wide range of data sources: documents, FAQs, CRMs, PDFs, websites, databases, and custom APIs.

    Does RAG-powered cognitive search support natural language queries?

    Yes. Users can ask questions conversationally, and the system understands intent, retrieves relevant information, and responds with context-aware answers.

    Can it handle a large number of knowledge-base articles or large document volumes?

    Yes. It can index millions of documents and scale horizontally to support complex enterprise search workloads.

    Does it support real-time updates to documents?

    Yes. New or updated documents can be automatically re-indexed to ensure answers are always up-to-date.

    How secure is RAG-powered cognitive search?

    Floatbot.AI’s cognitive search is designed with the security needs of enterprises in mind. Your data never leaves your controlled environment, and only authorized users can access specific information based on permissions.