automated debt collection

Reduce Debt Collection Costs
with AI-Powered Voicebot and Chatbot

Leverage human-like Voice bot to enable faster collections at lower debt collection costs. Implementing artificial intelligence (AI) in debt collection leads to higher pay-back rates and better customer experience.

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BEST BRANDS LEVERAGE FLOATBOT'S
CONVERSATIONAL AI TO DELIVER EXCEPTIONAL EXPERIENCES
AUTOMATED DEBT COLLECTION WITH
INTELLIGENT VOICEBOT AND CHATBOTS
Multi-Lingual
Multi-Lingual

Talk to your customers in the language of their choice. The Voicebot supports English, French, Spanish, Italian, Chinese, and Hindi whereas the Chatbot supports 150+ languages

Human-Like
Human-like

Enable human-like conversations with your customers. The Voicebot and Chatbot can understand the context, intent, and sentiments of the conversation

Friendly
Friendly

Customers often complain about the tone and attitude of human agents. The Voicebot and Chatbot can talk politely and not offend customers

Omni-channel
Omni-channel

Reach your customers on the digital/text channels, such as SMS, Messenger, and WhatsApp, as well as on voice channels, such as calls and Voicebot on the website or App

Low Cost
Low Cost

Save cost involved in recruiting, training, and operating the debt collection teams. The Voicebot and Chatbot can save you up to 70% on debt collection costs

Scalable
Scalable

Through automated debt collection, you can make hundreds of collection calls at the same time to meet your requirements

Human-In-Loop
Human-In-Loop

Seamlessly transfer the call to a human agent if required

USE CASES: CONVERSATIONAL AI IN DEBT COLLECTION

Check Mark Automate Payment Negotiation
Check Mark Automate Disposition
Check Mark Automate debt collection on Voice and Chat channels
Check Mark Allow seamless switch from Voicebot to Chatbot
Check Mark WhatsApp Debt collection bot
Check Mark SMS/Text based Debt collection bot
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The Debt Collection
Voicebot in Action
Voicebot In Action Play Button Pause Button
English English
Hindi Hindi
TestimonialProfileImg
Amanda Lim Strategic Alliances Leaders

Jimmy & Team has been an amazing support for us and Floatbot's capability of deploying the bots in Omni-channels along with its strong AI, helps our product to stand out from other competitors. We are not only seeing great interest from customers who are already using telemarketing and handling contact center but also companies who recognize the importance of digital transformation.

Business Benefits of using AI in debt collection
Reduce Debt
Collection Costs
Reduce Debt Collection Costs
Enable Faster
Collections
Enable Faster Collection
Increase the Success
of Debt Collection Calls
Success of Debt Collection

State-Of-The-Art
Voice AI Technology

Floatbot’s conversational AI platform has 30% higher accuracy than Google’s Dialogflow in Singapore English

NLP Accuracy 91%+
NLP Accuracy
Speech to Text Accuracy 95%+ Speech
to Text Accuracy
Transcription Speed 30 milliseconds
transcription speed

< 100 MS

NLP/NLU
(ETE processing)

< 50 MS

STT & TTS
(ETE processing)
Self Learning Ability Self-learning ability from
unstructured documents
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