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RH&f
RH&harrisandharris
collecttech
premier auto credit
carter
tutelary
Capital Recovery Corp
UCO Bank
Mountain Peak
Tricolor
F&B
Focus Areas

Engineered for Every Collections Workflow

Recover faster across diverse industries, from consumer lending to government and healthcare

Property, Renters, Storage Buildings

Parking, Speeding Tickets

Property Tax, Income Tax (IRS)

Healthcare Collections

Credit Card Debt

Unpaid Phone Bills

Student Loans, Utility Bills, Tuition for School

First-Party Creditors

Faster recovery + Lower Delinquencies

Recover past-due balances faster while reducing charge-offs and maintaining compliance.

Debt Collection Agencies

Operational Efficiency + Higher CEI

Automate right-party contacts, promise-to-pay capture, and payment negotiations to maximize collector & collections output.

Debt Buyers

Portfolio ROI + Scale

Streamline outreach, increase liquidation rates, and drive profitability across purchased portfolios.

Law Firms

Compliance + Case Productivity

Automate compliance checks, reminders, and document generation to reduce errors and accelerate resolutions.

Collections BPO

Throughput + Cost Efficiency

Handle high volumes with AI-driven automation, reduce cost-to-collect, and ensure consistent performance across debtors and account holders.

Experience zone

Try It for Yourself

     
     
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    End-to-End Collections Automation

    The Collections AI Agent

    LEXI Collections AI Agent

    LEXI

    Billing, Policy, Support, Payments AI Agent

    Accelerate Collections & Increase Promise-to-Pay

    Chat AI

    Voice AI

    SMS/Text AI

    Email AI

    • Automate collections, right-party contact (RPC), customer support, payment negotiation, disposition, promise-to-pay (PTP), and payment collection via call or text, 24/7.
    • AI debt collection supports 150+ languages across all digital channels.
    • Handles inbound and outbound calls and texts with automated debt collection.
    • Stay compliant with Reg F, FDCPA, TCPA, HIPAA, and other regulations with AI collections.
    • Offers instant payment options: IVR, payment link, or payment on file with debt collection automation.
    • Automated debt collection calls deflect majority of the calls โ€“ including abusive, non-payment, status-check, and hang-up calls.

    Automate customer support

    90%

    Increase collections

    60%

    Deflect calls

    80%

    Lighten Team Workload, Boost Collector Output

    Real-Time Assist

    Copilot

    Two-Way Texting

    Real-Time Translation

    Live Chat

    • Summarizes calls and chats instantly, runs AutoQA for compliance, and suggests next-best actions in real time.
    • Delivers instant answers from internal knowledgebases via Copilot and automates document extraction and summarization.
    • Enables multilingual conversations across voice, chat, SMS, and email โ€” helping collectors stay focused, accurate, and burnout-free.

    Increase collector, agent, CSR productivity

    25%+

    Reduce AHT

    30%

    Eliminate Manual Gaps in the Recovery Chain

    Triage

    Route

    Resolve

    • Extracts payment details, commitments, and settlement data automatically (amounts, dates, reference IDs).
    • Routes disputes, compliance cases (FDCPA, CFPB), and partner emails instantly to the right teams or account owners.
    • Tracks follow-up tasks and approvals automatically, sending summaries and compliance reports to management.

    Save on call costs

    75%+
    No-Code Platform

    See What UNO Can Do

    LLM-powered workflows. Cognitive search. Seamless integrations. Flexible deployment.
    Play
    testimonials

    Hear What Our Clients Say

    "My experience interacting with LEXI was really good, she was empathetic and fully compliant. You've got all these low โ€“balance accounts, out-of-state debts that are really hard to work. This is perfect solution for that because it doesn't involve agents. You reduce your costs, and it's compliant too. It just makes sense- absolute sense"
    Greg

    Greg Johnson

    Chief Technology Officer
    InterProse

    Play Video
    โ€œFloatbotโ€™s compliance-first approach and fast response time have made a noticeable impact within just a few days of implementation. The team is highly proactive, promptly acting on feedback to meet our needs!โ€
    Stacy

    Stacy Stein

    Managing Attorney
    Mountain Peak Law Group, PC

    "Floatbot team did a phenomenal job understanding our requirements and helping us launch our Voice AI Agent. Now, we are looking to widen the scope of our AI Agent to facilitate other services, including PTP (Promise to Pay). Our partnership with Floatbot has been great so far. We are also experimenting with WhatsApp, SMS, and Web AI Agents to help us reach a large number of our consumers. Floatbot has one of the best analytics capabilities we've seen among vendors so far. We are excited to continue expanding our AI journey with Floatbot"
    Andy Mata

    Andy Mata

    Senior Vice President
    Tricolor Auto Group, LLC

    "We collaborated with Floatbot to implement an AI solution for a Collection Agency customer. We worked together to develop a smart AI agent that helps make our customer more profitable by reducing costs. The Floatbot team has been very supportive, ensuring all requirements are addressed and timelines are met. Their platform is excellent, and we feel confident recommending the solution to our customers"
    Andy

    Andy Day

    VP Product
    Broadband Dynamics, LLC

    "Iโ€™ve had the opportunity to explore many AI companies, and I can confidently say that Floatbot stands out as the most technologically impressive among them. Iโ€™m genuinely excited about the opportunity to collaborate with them in the future."
    Ben

    Ben Fagin

    Chief Financial Officer
    National Credit Management

    Play Video
    "We've been using Floatbot platform since 2022. We started with a basic chat AI Agent, and now we're integrating GenAI to further enhance our customer interactions. We're also in the process of incorporating Floatbotโ€™s Voice AI Agent into our call center, which will help our agents work even better. Overall, our experience with Floatbot has been amazing, and we look forward to enhance our customer experience together!"
    BOI

    Sreemoyee Das

    Manager
    I.T. Department

    "Using Floatbot for our pre-due renewal calls has been great. With just one round of calls, we've successfully engaged 50% of our customers, boosting our collection rates. Without Floatbot, we'd rely heavily on manpower at our call centers which increased operational costs. With Floatbot, we've not only streamlined our processes but also achieved considerable cost savings. We're planning to expand its capabilities by incorporating multiple regional languages and additional features. We aim to have Floatbot handle 50-60% of customer interactions before payment due dates."
    indiafirst

    Pinky Patwal

    Deputy Manager
    IndiaFirst Life Insurance

    "As one of the senior leaders of our service provider organization, I am pleased to share how Floatbot's conversational AI products have transformed our ability to provide exceptional solutions to our customers. By leveraging their platform abilities, we have been able to seamlessly manage end-user interactions across multiple channels including phone, IVR, web chat, WhatsApp, and more."
    Rinoo Rajes's testimonial

    Rinoo Rajesh

    Digital Leader
    Conneqt Business Solutions

    "I have worked closely with the Floatbot team on deploying agent-assist. Floatbot platform exceeded my expectation in identifying the right knowledge article based on the provided inputs. Floatbot team was very responsive and fast in adopting new ideas, which is critical for any innovation-led transformation project.
    We were able to implement the solution 70% faster than other similar solutions I have worked with. In our deployment, we saw a significant improvement in the speed of accessing the correct answers by the users, thereby improving the efficiency and customer satisfaction. With Floatbot, we will be able to push the same agent-assist bot to a customer-facing Chatbot or Voicebot for self-serve, reducing our effort by 60% for future self-serve deployments."
    Sandeep's testimonial

    Sandeep V

    VP Digital Transformation
    Large BPO organization
    NYSE listed BPO organisation

    Case studies

    What Our Customers Are Achieving

    Achievements

    Trusted. Proven. Recognized.

    Pre-Integrations

    Readily Connects with Tech Stack

    ringcentral
    genesys
    five9
    Avaya
    Cisco
    NICE-CXone
    TCN
    DAKCS
    Mapes-LLC
    BBD
    paynearme
    paynseconds
    payscout
    nuvei
    Payment vision
    Repay
    Demo

    Watch How LEXI Transforms Collections

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    fortified operations

    Enterprise-Grade Protection

    enterprise grade protection
    Designed to Outperform

    Experience the Floatbot Advantage

    1

    Built Better

    Deeper tech, built with 500K lines of code. FloatGPT, proprietary LLM delivers enterprise-grade performance with zero hallucinations.

    2

    Private, Compliant, Blazing Fast AI

    Private by design and low latency by build. Trained on narrow models to ensure full control and regulatory compliance.

    3

    Every Channel, Every Format

    Go truly multimodal with support for voice, chat, email, SMS, images, documents, and spreadsheets.

    4

    Collections AI, Ready to Go

    Deploy pre-trained AI Agent built for Debt Recovery across multiple industries โ€“ healthcare, law firms, finance โ€“ fully integrated for instant value.

    5

    Goal-Driven Analytics

    Scalable insights, cross-platform integrations, and outcome-focused reports.

    6

    One Platform, All your Needs

    Full AI workflow โ€“ from first contact to closure with a single vendor that scales as you grow.

    FAQs

    Yes, AI Agents like LEXI are designed to be fully compliant with regulations such as Reg F, FDCPA, TCPA, HIPAA, PCI-DSS and more. It includes built-in, real-time regulatory compliance filters and can reduce compliance-related errors by 40%.

    LEXI automates the Right-Party-Contact (RPC) verification process with high accuracy. It proceeds with an authentication process that requests and verifies personal information like Social Security Number (SSN), Date of Birth (DOB), or zip code to confirm the correct party.

    AI like LEXI is built to assist, not replace human agents. It can automate debt collections & customer support as well as function as a Copilot or Real-time Assist Collectors, CSRs and Agents.

    LEXI is naturally empathetic and communicates politely, respectfully during high-emotion conversations with customers. For complex queries, disputes or escalations, LEXI will transfer the call to a live agent. The live agent receives a briefing with past conversation details for a seamless continuation.

    Yes, AI like LEXI offers seamless integration with dialers, CRMs, leading payment portals, collections core applications and popular telephony & contact center platforms.

    LEXI can be deployed in a matter of days or weeks, not months. It comes with pre-built templates and integrations to accelerate go-live without lengthy overhauls.

    If a customer chooses not to engage with AI, LEXI politely offers to transfer the customer to a human agent immediately, ensuring they always have a choice and remain comfortable during the process.

    Using AI in debt collection can provide significant ROI, including:

    • 60% increase in debt recovery
    • 75%+ savings on call costs
    • 40% reduction in operational costs