Insurance Claims Process Main
Speech To Text Voice

Insurance Claims Process

AI-powered Intelligent virtual assistants
help you accelerate

  • Claims FNOL Insurance Filing
  • Claim Status Enquiry
  • Investigation & Verification
  • Claim Settlement And More
SCHEDULE A DEMO
Humans Can Make Mistakes Not Bots
Humans Can Make Mistakes,
Not Bots

Slight human errors made by insurance agents can cause unnecessary delays in the claims process— Which can be cumbersome for your customers. Leverage intelligent Chatbots and Voicebots to streamline the claims FNOL insurance process.

Take Insurance Claims Process to Channels Your Customers Prefer
TAKE Claims FNOL INSURANCE
PROCESS TO CHANNELS YOUR CUSTOMERS PREFER

Enable your customers to claim their insurances through their favorite channels—be it text SMS, Messenger, or WhatsApp. Deploy Chatbots and Voicebots on multiple channels now.

DRIVE SEAMLESS
CLAIMS PROCESSES
HSettle Claims Faster
Settle Claims Faster

Your customers are already stressed when they are filing for an insurance claim. Comfort them with seamless insurance claiming experience with intelligent Chatbots and Voice Bots. Our conversation AI platform automates your manual tasks and helps you accelerate the claiming process.

Automate Fraud Detection
Automate Fraud Detection

Our conversational AI platform helps you avoid fraudulent claims. It investigates and verifies the claim validity and the payable amount based on policy terms.

Accelerate FNOL Filing
Accelerate FNOL Filing

Don’t make your customers rely on the availability of a human agent for filing FNOL. Provide them 24X7 assistance instead. Our conversational ai platform enables automated FNOL upload and assessment

Insurance Case Study

A LEADING INSURE-TECH COMPANY IN
SINGAPORE IS GENERATING 35% OF THEIR
LEADS THROUGH CONVERSATIONAL AI

The client chose to leverage conversation AI instead of deploying human agents to automate daily outbound calling process. Integrated with their contact center, the intelligent bot interacts with prospects, understands their intent, and responds to their queries seamlessly. With this intelligent automation in place, the client increased sales by 150% and reduced customer support cost by 40%. Not only this, they generate 35% of their qualified leads only through conversation AI without the intervention of any human agent. And they have integrated the payment process with the bot for faster conversions.

TestimonialProfileImg
Amanda Lim
Strategic Alliances Leaders

Jimmy & Team has been an amazing support for us and Floatbot's capability of deploying the bots in Omni-channels along with its strong AI, helps our product to stand out from other competitors. We are not only seeing great interest from customers who are already using telemarketing and handling contact center but also companies who recognize the importance of digital transformation.

OUR SOLUTIONS WORK BEST FOR

Life Insurance
Life Insurance
Health Insurance
Health Insurance
Personal Auto Insurance
Personal
Auto Insurance
Commercial Auto Insurance
Commercial
Auto Insurance
Small Business Insurance
Small
Business Insurance
Workers Compensation Insurance
Workers
Compensation Insurance
Business Benefits
upto 80% automation
of claims process
Automation of Claims Process
2X CSAT
Improvement
CSAT Improvement
NPS improvement NPS Improvement
Have Questions?
Tell us Your Challenges and Needs
TALK TO AN EXPERT