LISA
Automate Claims FNOL and Support with LISA
Reduce the cost of Claims FNOL filing from $45 to <$5 per claim filed
Increase in Adjuster productivity
Increase CSAT Score
Faster Claims FNOL Filing
FNOL Filing with No Dependency on Human Agents
Reduction in Claims Support Operational Costs
Automation achieved in Claims FNOL Filing
Customers initiate FNOL through various channels such as call, text, or online submission.
LISA streamlines document upload, ensuring all necessary files are submitted for a comprehensive claims review.
LISA collects relevant details from customers, ensuring a smooth submission process.
Utilizing advanced algorithms, LISA performs real-time validation of FNOL details, identifying errors or missing information.
For more complex queries or situations requiring human intervention, LISA transfers the call to a live agent. The live agent is briefed on the details to provide seamless assistance.
Call Volume Surge During Catastrophe
Information Inaccuracy and Claims Process Delays
Complex Regulatory Compliance in FNOL
High Operational Costs due to Manual FNOL Processes
Your customers need not wait for a human agent's availability to file a FNOL. With LISA, you can offer 24/7 assistance, streamlining the FNOL upload and assessment process, allowing your customers to act promptly and without delay.
Whether your insurance operation experiences fluctuations in claim volumes or needs to adapt to changing demands, LISA provides the flexibility to scale up or down seamlessly. This ensures that your automation capabilities align with the changing needs of your business, allowing for optimal resource utilization and cost efficiency.
LISA automates claims FNOL for your customers through their favorite channels—be it text SMS, Messenger, or WhatsApp. Deploy LISA on multiple channels now.
When your customers are navigating the stressful process of filing an insurance claim, LISA provides efficient experience to your customers with our intelligent Chatbots and Voice Bots. Our conversation AI platform eliminates complexities, automating manual tasks and expediting the claiming process.
Slight human errors made by insurance agents can cause unnecessary delays in the claims process— Which can be tedious for your customers. Leverage LISA to ensure the claims FNOL process automation is fast and accurate.
LISA automates claims processes and facilitates interactive and dynamic conversations with customers. Whether through voice calls or text/SMS interactions, customers can seamlessly navigate the claims process, receive timely updates, and submit necessary documentation.
