Who We Serve

Optimize Every Step of Lending and Leasing Workflows with AURA & LEXI

Supercharge loan origination automation, servicing, and collections the smart way – cut costs, boost efficiency, and accelerate loan processing without errors

loan origination automation

Trusted by the Best

Tricolor Auto
premier auto credit
  Focus Areas

Built Exclusively for Lending & Leasing Industry

Banks
Banks
Credit Unions
Credit Unions
Mortgage Lenders & Brokers
Mortgage Lenders & Brokers
Online Lenders
Online Lenders
Direct Lenders
Direct Lenders
Indirect Directors
Indirect Directors
Auto Lenders
Auto Lenders
Personal Loan Lenders
Personal Loan Lenders

Experience Zone

     
     
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     Empowered Agents

    Real-time Agent Assist

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    Experience Zone Video
    Voice-Based AI Copilot for Collections

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    Experience Zone Video
    Floatbot GenAI-Powered Chat-based AI Agent Assist
      Impact & Benefits

    The Difference AURA & LEXI Can Bring

    Reduction in Service Costs

    60%

    Reduction in Service Costs

    Faster Approval Times Achieved

    15x

    Faster Approval Times Achieved

    Increase in Conversions

    35%

    Increase in Conversions

    Cost Reduction for Each Document Processed

    70%

    Cost Reduction for Each Document Processed

    Types of Documents Automated for Handling

    150%

    Types of Documents Automated for Handling

    Recovery of Dropped-off Loan Applicants

    55%

    Recovery of Dropped-off Loan Applicants

      Loan Servicing & Collections

    Automate Loan Servicing & Collections with LEXI

    loan servicing ai agent
    LEXI - Loan Servicing AI Agent
    Automate Loan Servicing

    Automate Loan Servicing

    LEXI automates servicing tasks, ensuring borrowers receive timely communication and seamless support. From payment reminders to account updates, LEXI handles it all with precision, freeing your team to focus on more complex challenges. 

    Automate Payments

    Automate Payments

    LEXI makes payments effortless. Payments are updated in real-time. Borrowers are proactively notified with automated payment reminders to avoid late fees.

    Reduce Delinquency

    Reduce Delinquency

    LEXI provides early warning alerts to identify borrowers nearing delinquency. Automated calls and text messages remind past-due borrowers of their payment obligations, while escalation workflows seamlessly route severe delinquent accounts to live agents.

    Automate Collections

    Automate Collections

    LEXI automates collections, payment negotiations, follows up with borrowers, sends reminders, and manages payment plans. It increases recovery rates while maintaining a positive borrower relationship. LEXI also empowers collectors with real-time guidance.

    100% Compliance

    100% Compliance

    LEXI ensures full compliance with industry regulations and standards. It adheres to all legal and procedural requirements, providing peace of mind while reducing the risk of non-compliance penalties.

    24/7 Customer Support

    24/7 Customer Support

    Deliver exceptional, round-the-clock customer support for effortless loan servicing automation. LEXI handles inquiries, helping borrowers navigate loan process with ease. Whether it’s clarifying terms, answering eligibility questions, or resolving issues, LEXI is always available.

    Multi-Lingual

    Multi-Lingual

    LEXI’s multi-lingual capabilities enable seamless loan servicing in borrowers’ preferred language. Improve engagement and serve a diverse customer base without operational complexity.

    Copilot or Real Time AI Agent Assist

    AI Copilot for Collectors, Delinquency Managers, CSRs

    Enhance employee efficiency with guided conversational workflows and decision trees. AutoQA performs real time quality checks for SOP adherence while call summarization and 50+ post call insights cut after call work (ACW) by 90% .

     loan origination

    Automate Loan Origination with AURA

    loan origination ai agent
    AURA - Loan Origination AI Agent
    Automates Loan Application Submission

    Automates Loan Application Submission

    LEXI collects loan applications without errors and human intervention and makes loan origination automation effortless. Remove manual data entry from the process, accelerating submission, reducing delays, and allowing for faster loan processing.

    Resolves Applicant Queries

    Resolves Applicant Queries

    Provides instant responses to common applicant questions, improving customer experience. It clarifies loan terms and application steps, ensuring applicants are informed throughout the process.

    Checks Applicant Eligibility

    Checks Applicant Eligibility

    AURA verifies if the applicant meets the necessary criteria for loan approval, streamlining the qualification process. It also makes loan origination automation easy by ensuring only eligible applicants proceed, reducing manual checks & potential errors.

    Reduces Errors

    Reduces Errors

    Minimizes mistakes during the application submission process by guiding applicants through each step. A standard process is followed by AURA to ensure consistency and no errors, facilitating loan origination automation.

    Copilot or Real Time AI Agent Assist for Loan Officers

    Copilot or Real Time AI Agent Assist for Loan Origination Officer & Underwriter

    Assists loan origination officers & underwriters in keeping track of loan application status, scheduling follow ups, sending reminders and compliance checks.

     AI Engine

    Powered by Deep-Tech Features

    RAG Cognitive Search

    RAG Cognitive Search

    ZERO Hallucination

    ZERO Hallucination

    under 1 second latency

    Under <1 Second
    Latency

    Bot Interruption

    Bot Interruption

    real time streaming through sip

    Real-time streaming through
    SIP

    real time streaming of asr

    Real-Time Streaming
    of ASR, LLM, and TTS

      Pre-Integrations

    Pre-Integrates with EHRs, CCaaSS (Dialer & Call Center Software), Knowledgebase Systems

    Avaya
    NICE-CXone
    Cisco
    genesys
    five9
    FracTEL
    vicidial
    TCN
    ringcentral
    hodusoft
    Atlassian
    KMS-lighthouse
    Salesforce
    Oracle
    zendesk