Supercharge loan origination automation, servicing, and collections the smart way – cut costs, boost efficiency, and accelerate loan processing without errors
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Reduction in Service Costs
Faster Approval Times Achieved
Increase in Conversions
Cost Reduction for Each Document Processed
Types of Documents Automated for Handling
Recovery of Dropped-off Loan Applicants
LEXI automates servicing tasks, ensuring borrowers receive timely communication and seamless support. From payment reminders to account updates, LEXI handles it all with precision, freeing your team to focus on more complex challenges.
LEXI makes payments effortless. Payments are updated in real-time. Borrowers are proactively notified with automated payment reminders to avoid late fees.
LEXI provides early warning alerts to identify borrowers nearing delinquency. Automated calls and text messages remind past-due borrowers of their payment obligations, while escalation workflows seamlessly route severe delinquent accounts to live agents.
LEXI automates collections, payment negotiations, follows up with borrowers, sends reminders, and manages payment plans. It increases recovery rates while maintaining a positive borrower relationship. LEXI also empowers collectors with real-time guidance.
LEXI ensures full compliance with industry regulations and standards. It adheres to all legal and procedural requirements, providing peace of mind while reducing the risk of non-compliance penalties.
Deliver exceptional, round-the-clock customer support for effortless loan servicing automation. LEXI handles inquiries, helping borrowers navigate loan process with ease. Whether it’s clarifying terms, answering eligibility questions, or resolving issues, LEXI is always available.
LEXI’s multi-lingual capabilities enable seamless loan servicing in borrowers’ preferred language. Improve engagement and serve a diverse customer base without operational complexity.
Enhance employee efficiency with guided conversational workflows and decision trees. AutoQA performs real time quality checks for SOP adherence while call summarization and 50+ post call insights cut after call work (ACW) by 90% .
LEXI collects loan applications without errors and human intervention and makes loan origination automation effortless. Remove manual data entry from the process, accelerating submission, reducing delays, and allowing for faster loan processing.
Provides instant responses to common applicant questions, improving customer experience. It clarifies loan terms and application steps, ensuring applicants are informed throughout the process.
AURA verifies if the applicant meets the necessary criteria for loan approval, streamlining the qualification process. It also makes loan origination automation easy by ensuring only eligible applicants proceed, reducing manual checks & potential errors.
Minimizes mistakes during the application submission process by guiding applicants through each step. A standard process is followed by AURA to ensure consistency and no errors, facilitating loan origination automation.
Assists loan origination officers & underwriters in keeping track of loan application status, scheduling follow ups, sending reminders and compliance checks.
