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proof of value

Level Up Adjuster Efficiency

30%

Reduction in Claims Cycle Time

25%+

Increase in Adjuster Efficiency

40+

Hours Saved per Adjuster, per Month

60%

Reduction in Error Rates

45%

Reduction in Claims Leakage

60%

Improvement in Claims Compliance Rate

COPILOT

Supercharge Adjuster Performance

Generate Reports Instantly

From claim summaries to compensation outlines, ADDI automatically generates professional, comprehensive reports fast and accurately.

Enterprise Search, Q & A

ADDI finds relevant answers, documents, past claims, internal knowledgebase and case data instantly across your organization’s systems and surfaces key information inside workflows.

Trigger ‘Autopilot’ within Workflows

Initiate automated outreach, scheduling, and other tasks right from the Copilot interface.

AUTOPILOT

Automate Routine Workflows

Auto Scheduling Assistant

ADDI coordinates meetings and inspections, reaching out to claimants, confirming times, and updating calendars. No more back-and-forth or phone tagging.

Auto Triage & Reply to Phone, Email, SMS

Automatically prioritizes, triages and responds to emails, calls, SMS, keeping adjusters focused on decision-making.

Routine Claimant Interactions

From updates to follow-ups, ADDI communicates with claimants directly, without adding to adjuster workload.

Collect Evidence Automatically

ADDI gathers documents, images, and videos from claimants and validates the content before uploading it directly into the claim file.

COLLABORATION

Eliminate Communication Barriers

Customer Support and Issue Resolution

  • Provide instant responses to frequently asked questions.
  • Guide users through troubleshooting steps.
  • Resolve common issues without the need for human intervention.

Appointment Scheduling and Reminders

  • Assist customers in scheduling appointments or reservations.
  • Send automated reminders for upcoming appointments, reducing no-shows.

Order Processing and Tracking

  • Enable customers to place orders or check the status of their orders.
  • Provide real-time updates on shipping and delivery information.
REAL-TIME ASSIST

Boosts Adjuster Efficiency

Live Notetaking & Call Summarization

ADDI listens, transcribes, takes notes and summarizes calls in real time.

Compliance Monitoring

ADDI flags non-compliant language and guides adjusters to follow best practices during live interactions, ensuring it aligns with internal SOPs and industry standards.

Two-Way Real-Time Translation on Calls

ADDI translates live spoken language during audio or video calls, keeping conversations fluid and eliminating language barriers.

Data Extraction from Chat & Call

Capture structured data such as claim numbers, policy details, and reported damages directly from chats or calls.

Push to Claims File

Everything - notes, transcripts, documents, structured data are automatically organized and saved to the respective claim file.

Document Extraction

Upload, extract, compare, and summarize documents of any type from emails. ADDI can even structure the data for seamless system integration.

fortified operations

Enterprise-Grade Protection

enterprise grade protection
Pre-Integrations

Readily Connects with Tech Stack

Avaya
NICE-CXone
Cisco
genesys
five9
FracTEL
TCN
ringcentral
hodusoft
Atlassian
Salesforce
Oracle
zendesk
Adjuster Workflows Simplified

Watch ADDI Handle Routine Claims Tasks

See how ADDI streamlines claim workflows, reduce errors, and save adjusters 40+ hours per month.

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FAQs

Yes. ADDI enables real-time communication via SMS or text and supports real-time language translation, helping adjusters and claimants converse smoothly even when they speak different languages.

Yes. ADDI integrates seamlessly with popular work applications like Verisk, CoreLogic, and Guidewire, enabling friction-free workflows, quicker access to data, and faster claims resolution without disrupting your existing tech stack.

ADDI includes built-in regulatory guardrails that track documentation and deadlines, apply policy terms accurately, and capture required details to meet audit standards—helping reduce claims leakage by up to 45%.

Yes. ADDI can guide interviews, record conversations, transcribe statements, highlight key points, and summarize findings and push it directly into the claim file for faster documentation.

No. ADDI is designed as a co-pilot for adjusters, not a replacement. It assists with routine and time-consuming tasks so adjusters can focus on judgment, investigations, and increasing throughput.