We're heading to Brainstorm 2026 - Sep 09-11! 👉 Schedule a demo now
Proof of Value

Level Up Adjuster Efficiency

30%

Reduction in Claims Cycle Time

25%+

Increase in Adjuster Efficiency

40+

Hours Saved per Adjuster, per Month

60%

Reduction in Error Rates

45%

Reduction in Claims Leakage

60%

Improvement in Claims Compliance Rate

Experience zone

Try It for Yourself

Voice AI Agent
Cognitive Search
     
     
    call icon
    Stop Call
    Listening
    Enter your details to receive a live call
    Number is required
    error
    Name is required
    error
    Email is required
    error

    COPILOT

    Supercharge Adjuster Performance

    Generate Reports Instantly

    From claim summaries to compensation outlines, ADDI automatically generates professional, comprehensive reports fast and accurately.

    Enterprise Search, Q & A

    ADDI finds relevant answers, documents, past claims, internal knowledgebase and case data instantly across your organization’s systems and surfaces key information inside workflows.

    Trigger 'Autopilot' within Workflows

    Initiate automated outreach, scheduling, and other tasks right from the Copilot interface.

    AUTOPILOT

    Automate Routine Workflows

    Consistent, accurate responses for complex enterprise workflows - without compromise

    Auto Scheduling Assistant

    ADDI coordinates meetings and inspections, reaching out to claimants, confirming times, and updating calendars. No more back-and-forth or phone tagging.

    Auto Triage & Reply to Phone, Email, SMS

    Automatically prioritizes, triages and responds to emails, calls, SMS, keeping adjusters focused on decision-making.

    Routine Claimant Interactions

    From updates to follow-ups, ADDI communicates with claimants directly, without adding to adjuster workload.

    Collect Evidence Automatically

    ADDI gathers documents, images, and videos from claimants and validates the content before uploading it directly into the claim file.
    COLLABORATION

    Eliminate Communication Barriers

    Real-Time Multilingual Messaging

    Send and receive SMS, emails, and live chat with real-time AI-powered translation. Both parties see and hear responses in their native language.

    Audio & Video Calls, Inbound & Outbound Calls with Screen Sharing

    ADDI supports seamless voice or video conversations with screen sharing for complex claims and collaborative problem solving.

    AI Agent Assist on All Channels

    Whether it's SMS, email, voice or chat, ADDI provides intelligent suggestions and assistance to adjusters to keep communication fast, relevant and compliant.

    REAL-TIME ASSIST

    Boosts Adjuster Efficiency

    Live Notetaking & Call Summarization

    ADDI listens, transcribes, takes notes and summarizes calls in real time.

    Compliance Monitoring

    ADDI flags non-compliant language and guides adjusters to follow best practices during live interactions, ensuring it aligns with internal SOPs and industry standards.

    Two-Way Real-Time Translation on Calls

    ADDI translates live spoken language during audio or video calls, keeping conversations fluid and eliminating language barriers.

    Data Extraction from Chat & Call

    Capture structured data such as claim numbers, policy details, and reported damages directly from chats or calls.

    Push to Claims File

    Everything - notes, transcripts, documents, structured data are automatically organized and saved to the respective claim file.

    Document Extraction

    Upload, extract, compare, and summarize documents of any type from emails. ADDI can even structure the data for seamless system integration.

    fortified operations

    Enterprise-Grade Protection

    enterprise grade protection
    Pre-Integrations

    Readily Connects with Tech Stack

    Avaya
    NICE-CXone
    Cisco
    genesys
    five9
    ringcentral
    hodusoft
    Atlassian
    Salesforce
    Oracle
    zendesk
    Adjuster Workflows Simplified

    Watch ADDI Handle Routine Claims Tasks

    See how ADDI streamlines claim workflows, reduce errors, and save adjusters 40+ hours per month.

    Play

    AI Assistant for Insurance Adjusters | Appointment Booking & Real-Time Translation

    FAQs

    Can ADDI help with communication between adjusters and claimants?

    Yes. ADDI enables real-time communication via SMS or text and supports real-time language translation, helping adjusters and claimants converse smoothly even when they speak different languages.

    Does ADDI integrate with existing insurance systems and applications?

    Yes. ADDI integrates seamlessly with popular work applications like Verisk, CoreLogic, and Guidewire, enabling friction-free workflows, quicker access to data, and faster claims resolution without disrupting your existing tech stack.

    How does ADDI ensure compliance and reduce claims leakage?

    ADDI includes built-in regulatory guardrails that track documentation and deadlines, apply policy terms accurately, and capture required details to meet audit standards—helping reduce claims leakage by up to 45%.

    Does ADDI assist during claimant interviews?

    Yes. ADDI can guide interviews, record conversations, transcribe statements, highlight key points, and summarize findings and push it directly into the claim file for faster documentation.

    Will ADDI change how adjusters work or replace its role?

    No. ADDI is designed as a co-pilot for adjusters, not a replacement. It assists with routine and time-consuming tasks so adjusters can focus on judgment, investigations, and increasing throughput.