Transform the way you interact with your customers with intelligent Chatbots and Voicebots and deliver a hyper-personalized banking experience to your customers.
Happy customers drive you more business. Deliver a delightful banking experience to your customers - with intelligent Chatbots and Voice bots ready to assist them 24x7.
Save your and your customers' time by streamlining your services. Encourage your customers to make transactions, find information, and process service requests all by themselves.
Banking Where Your
Floatbot’s omni-channel capabilities enable you to interact with customers on their preferred channel. Also, they can switch channels without losing the context of the conversation.
Ensure Security with
Floatbot’s advanced voice recognition technology can identify and verify the user’s identity. Provide a secure, convenient authentication option to your customers.
Intelligent Chatbots and Voicebots are ready 24x7 to support your customers. They can report lost cards, ask for information or make transactions with simple human-like conversations.
Analyze and Improve Your
Monitor conversations happening with your customers with advanced analytics tools on our platform and get powerful insights into customers’ behavior, sentiments, intent, and more.
Pre-trained with 1000s of AI rules specific to Banking
Pre-integrated with contact center solutions such as Five9, Ameyo, Cisco, Genesys and Avaya
One of the largest public sector banks of India, Union Bank of India, launched a Floatbot powered chatbot to help its customers with different queries. The chatbot includes features like digital banking, accounts, cards, loans, banking services, IFSC code, government schemes, locate nearby branches and more. Union Bank of India is also using Customer engagement and Fall back on live chat module. The multilingual chatbot supports English, Hindi, and Hinglish language. This Chatbot is used by 50 million customers of Union Bank of India.
We are extremely pleased with Floatbot's platform capabilties and Deeptech AI technology. Not only that, we received excellent customer support from Floatbot's team. I'd highly recommend Floatbot.
Help your customers find information faster with 24x7 assistance. Point them in the right direction to shorten their sales cycles so they can make quick decisions.
Let intelligent Chatbots and Voicebots take care of your manual, repetitive tasks. Save up to 40% on customer support costs.
Leverage omni-channel, multi-lingual conversational platform to interact with people speaking different languages on the channels they prefer.