Banking Main

Interactive Banking
with Conversational AI

Enable conversational banking and provide banking services through conversational AI Voicebots and Chatbots. Elevate customer experience and improve CSAT scores.

Conversational AI built and trained exclusively for Banking

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We Provide Solutions to
Regional Banks

Regional
Banks

Financial Institutions

Financial
Institutions

Fintech

Fintech

Challenger Banks

Challenger
Banks

Retail Banking
Retail Banking

Transform the way you interact with your customers with intelligent Chatbots and Voicebots and deliver a hyper-personalized banking experience to your customers.

  • Provide 24x7 assistance
  • Banking on the customer's favorite channel: WhatsApp, Messenger, SMS, Calls, and more
  • Generate leads
  • Streamline core banking services
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Corporate Banking
Corporate Banking

Happy customers drive you more business. Deliver a delightful banking experience to your customers - with intelligent Chatbots and Voice bots ready to assist them 24x7.

  • Provide helpful assistance
  • Enable faster transactions
  • Resolve issues proactively
  • Drive business growth
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Pre-integrated with
Leading Banking Platforms
Finastra
Q2
From Digital Banking
to Conversational Banking

Automate Banking
Services

Save your and your customers' time by streamlining your services. Encourage your customers to make transactions, find information, and process service requests all by themselves.

Banking Where Your
Customers Want

Floatbot’s omni-channel capabilities enable you to interact with customers on their preferred channel. Also, they can switch channels without losing the context of the conversation.

Ensure Security with
Voice Biometric

Floatbot’s advanced voice recognition technology can identify and verify the user’s identity. Provide a secure, convenient authentication option to your customers.

Deploy Helpful,
Intelligent Assistants

Intelligent Chatbots and Voicebots are ready 24x7 to support your customers. They can report lost cards, ask for information or make transactions with simple human-like conversations.

Analyze and Improve Your
Customer Interaction

Monitor conversations happening with your customers with advanced analytics tools on our platform and get powerful insights into customers’ behavior, sentiments, intent, and more.

AI Knowledge Base
BANKING AI
KNOWLEDGEBASE

Pre-trained with 1000s of AI rules specific to Banking

Integrated with Contact Center Solutions
Integrated with Contact
Center Solutions

Pre-integrated with contact center solutions such as Five9, Ameyo, Cisco, Genesys and Avaya

Omni Channel
OMNI-CHANNEL AND
MULTI-LINGUAL

Enables you to interact with your customers on their preferred channel in their native language

Integrated With Leading Banking Solutions
MILLENNIAL READY

Enable customers to interact with your bank and make transactions through Text/SMS, Messenger, and other channels that millennials prefer

ABHI Chatbot

UNION BANK OF INDIA’s UVA CHATBOT
SERVES BETTER WITH FLOATBOT.

One of the largest public sector banks of India, Union Bank of India, launched a Floatbot powered chatbot to help its customers with different queries. The chatbot includes features like digital banking, accounts, cards, loans, banking services, IFSC code, government schemes, locate nearby branches and more. Union Bank of India is also using Customer engagement and Fall back on live chat module. The multilingual chatbot supports English, Hindi, and Hinglish language. This Chatbot is used by 50 million customers of Union Bank of India.

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TestimonialProfileImg
Erica F
Operations Manager

We are extremely pleased with Floatbot's platform capabilties and Deeptech AI technology. Not only that, we received excellent customer support from Floatbot's team. I'd highly recommend Floatbot.

Business Benefits
Increase Revenue
Increase Revenue

Help your customers find information faster with 24x7 assistance. Point them in the right direction to shorten their sales cycles so they can make quick decisions.

Decrease Support Costs
Decrease Support Costs

Let intelligent Chatbots and Voicebots take care of your manual, repetitive tasks. Save up to 40% on customer support costs.

Reach More Customers
Reach More Customers

Leverage omni-channel, multi-lingual conversational platform to interact with people speaking different languages on the channels they prefer.

Have Questions?
Tell us Your Challenges and Needs
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