📍 Floatbot.AI is recognized as a Core Performing solution across all three CMP Prism categories ➡️ Read more
Grow your book of business

Core Features to Boost Your Sales

performance analytics

Performance Analytics

Pinpoint customer drop-off points to guide agents and fix process gaps

customer behavior insights

Customer Behavior Insights

Gain deep insights into interests, sentiments and pain points to personalize sales

ai knowledge automation

AI Knowledge Automation

All AI Agents update instantly with new products, features, and knowledge

Interactive Product Q&A

Interactive Product Q&A

Let customers get instant, accurate answers about policies, tests & premiums

Conversational Sales Journeys

Conversational Sales Journeys

Guide customers to purchase naturally via chat or voice on their preferred channel

Focus Areas

Accelerating Digital Sales Across Key Lines

Life insurance

Health insurance

Personal auto insurance

Commercial auto insurance

Small business insurance

Workers compensation insurance

Proof of Value

How It Pays Off

35%

boost in quote-to-policy issuance conversion rate

20%

increase in average revenue per customer (ARPC) through cross-sell and upsell

50%

improvement in lead-to-agent hand-off quality score

30%

increase in agent time spent on sales activities (vs. admin work)

45%

reduction in customer journey friction time

120%

growth in digital policy sales volume

Powering Insurers, Enabling Agents

Who It's For

Insurers

  • Deploy AI that proactively identifies and executes precise cross-selling and up-selling opportunities during every interaction.
  • Automate the entire underwriting workflow — from intelligent risk assessment to instant, error-free policy issuance.

  • Reduce friction at every touchpoint to significantly boost conversion rates and digital sales.

  • Seamlessly extend AI-powered sales and service across your website, mobile apps, and social media channels.
Agents

Agents

  • Instantly qualify leads, providing you with prospects and a rich conversation context to close faster.
  • Generate accurate, persuasive digital quotes during live sales calls or chats, with AI guidance on coverage options and closing prompts.
  • Let AI handle post-call summaries, renewal reminders, and client update emails, so you can focus on active selling.
  • Ensure every online quote and sales interaction is perfectly compliant with automatic disclosure checks and guided sales scripts.
Zero-Friction Buying Journey

Make Policy Purchase Simple for Customers

Quick User Verification

Interactive Application Journey

Intelligent AI Policy Experts

Seamless Application Resumption

Efficient Policy Binding & Payments

Instantly verifies the users to speed up the process and ensures a strong start to the policy journey

Quick User Verification

Personalized reminders via SMS, Messenger, WhatsApp, or outbound calls ensure timely premium payment and policy renewals.

Automated Renewal

Automated Renewal & Payment Reminders

Omni-Channel Experience

Cost-Effective Customer Support

Smart Payment Acceleration

Pre-Integrations

Readily Connects with Tech Stack

genesys
five9
Cisco
Avaya
lightspeed
ringcentral
NiceCXOne
zoom
Salesforce
servicenow
amazon connect
zendesk
Atlassian
InsurTech NY
association insurtech vanguard
GIA
guidewire
insurity
instanda
snapsheet
SOCOTRA
Duck Creek
FNOL Simplified

Watch LISA Handle a Claim

See exactly how LISA guides a customer from first contact to completed FNOL with perfect accuracy.

Play

Voice AI | Healthcare Collections

FAQs

Will Floatbot help recover customers who abandon mid-application?

Yes. Floatbot's platform can resume interrupted applications: if a customer drops off mid-way, the system can reconnect with them through alternate channels (SMS, Messenger, WhatsApp, outbound call), helping complete the application journey.

Can new leads be qualified automatically with Floatbot?

Yes. AI Agents can automatically qualify leads — verifying user information, asking pre-qualification questions via chat or voice, and routing high-quality leads to agents or next steps. This reduces manual workload and speeds up lead processing.

Does Floatbot support cross-selling and upselling to maximize revenue?

Yes. With conversational AI and integrated policy/offering awareness, Floatbot.AI helps present relevant upsell or cross-sell offers to customers based on their input, increasing chances of additional sales.

Can Floatbot handle insurance renewals and payment reminders digitally?

Yes — Floatbot's AI Agents can automate renewal reminders and premium payment follow-ups. Bots can trigger reminders via SMS, chat, or calls, ensuring smooth renewal cycles without manual intervention.

Can Floatbot be used by both large carriers and smaller agents/brokers?

Yes. Floatbot's digital-sales automation is designed to work for insurance carriers, as well as smaller agencies, brokers, and MGAs — helping all of them automate lead generation, quote generation, policy issuance, renewals, and customer engagement.

How does Floatbot ensure the sales experience remains user-friendly and smooth?

Floatbot.AI replaces static forms with conversational flows (chat or voice), guiding customers step-by-step with Q&A, robo-advisory, and data validation. This makes the buying journey interactive and reduces drop-offs — which typically improves conversions.