We’re hiring

Your role is primarily to generate sales of Floatbot Product that includes:

• IVA or Voicebot [Integrated with Contact Center], Chatbot in Banking, Insurance or other verticals in USA/Canada or North America and APAC market, hereby referred as “Target Market”
• Assist US and APAC Sales team to Generate leads through outbound email, phone campaign, LinkedIn in Target Market and qualify them to MQL [Marketing Qualified Lead] and SQL [Sales Qualified Lead]
• Feed MQL and SQL to US and APAC sales team for them to take it forward
• Drive engagement with Inbound leads that are assigned to you and Drive these leads to closure
• Setup meetings, showcase demo, send commercials, Contracts, solution proposals, RFP/RFI proposals [including pre-bid queries], Follow-up for Payments upon delivery
• Negotiate commercials and close the Sales
• Drive Digital Marketing activities for US / North America and APAC market closely working with Digital Marketing team

• Design, build, and maintain the tools and infrastructure needed for deployment, monitoring, and operations. Implement infrastructure as code (IaC) using tools like Terraform, Ansible, or Cloud Formation.
• Develop and manage CI/CD pipelines to automate software delivery, testing, and deployment processes.
• Collaborate with security teams to implement and maintain security best practices throughout the development and deployment processes. Ensure compliance with security standards and policies.
• Work closely with cross-functional teams to promote DevOps culture and practices. Facilitate communication and collaboration between development, operations, and other stakeholders.
• Participate in troubleshooting efforts and provide timely resolution of issues in production environments. Contribute to incident response and disaster recovery planning.

• Proven experience as a DevOps Engineer or similar role.
• Proficiency in scripting languages like Python, Bash, or PowerShell.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
• Experience with Agile methodologies and DevOps practices.
• Knowledge of agile development tools (e.g., Jira, Confluence).
• Understanding of micro services architecture and server less computing.
• Strong understanding of networking concepts, system administration, and database management.
• Familiarity with version control systems (e.g., Git, SVN).
• Excellent problem-solving skills and the ability to work in a fast-paced environment.

Key Account Executive is to manage and nurture key client relationships within the IT industry. They act as the primary point of contact between the company and its key clients, ensuring that client needs are met, and the company's products or services are delivered successfully. Here are some common roles and responsibilities of an IT Key Account Executive:

• Relationship Management: Build and maintain strong relationships with key clients, understanding their business goals, challenges, and requirements. Serve as a trusted advisor to clients, providing insights and guidance on IT solutions.
• Account Development: Identify growth opportunities within existing key accounts. Collaborate with clients to understand their evolving needs and propose appropriate IT solutions or services to meet those needs. Upsell or cross-sell products or services to maximize account revenue.
• Strategic Planning: Develop and execute strategic account plans to achieve business objectives and revenue targets. Identify key stakeholders within client organizations and establish effective communication channels.
• Contract Negotiation: Negotiate contracts, pricing, and terms with clients, ensuring that they align with the company's goals and policies. Collaborate with legal and finance teams to review and finalize agreements.
• Customer Support: Act as a liaison between clients and internal teams, coordinating efforts to address client concerns or issues. Ensure timely resolution of problems and provide excellent customer support throughout the engagement lifecycle.
• Market Analysis: Stay updated with industry trends, market dynamics, and competitors' activities. Conduct market research to identify potential new clients or opportunities within the IT sector.
• Reporting and Forecasting: Prepare regular reports on account performance, revenue, and customer satisfaction metrics. Provide accurate sales forecasts and contribute to the overall sales planning process
• Collaboration: Work closely with internal teams, such as sales, marketing, product development, and customer service, to align strategies and deliver a cohesive customer experience. Foster cross-functional collaboration to meet client needs effectively.
• Industry Expertise: Develop a deep understanding of the IT industry, including emerging technologies, products, and services. Stay informed about relevant regulations, compliance requirements, and security concerns.
• Continuous Improvement: Seek feedback from clients to identify areas for improvement in products, services, or processes. Collaborate with internal teams to drive enhancements and address any gaps in customer satisfaction.

• Strong interpersonal skills. Must be able to negotiate and problem-solve.
• Knowledge of current marketing and advertising trends and best practices.
• Strong oral and written communication skills.
• Proficient in programs including PowerPoint, MS Office and Excel.
• Strong leadership and decision-making skills
• Demonstrable business acumen and a deep understanding of business sales processes.

The main focus is on building and maintaining strong client relationships, driving account growth, and ensuring client satisfaction.

Experience level:2+ years, Deep tech AI experience is plus point.

Education level:BBA, MBA IN MARKETING FIELD

• To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Ability to demonstrate Floatbot product, platform and solutions effectively to audiences of varied technical knowledge including CXO's
• Provide technical solutions in a professional manner and to agreed timeframes
• Create and confidently deliver technical presentations internally and externally

• Minimum 2 years to 5 years of proven SaaS experience in Pre-sales including Enterprise sales, and consistent.
• Over-achievement of quotas. Preferred experience of selling into A.I space or- Chatbot technology would be a Plus
• Overall responsibility for the sales numbers from the region, aligning with teams- (Inside Sales, Marketing, Product) to deliver the numbers
• Understand how to build and grow a successful business in the domain of A.I, - Chatbot, Analytics, SaaS or Business intelligence preferred.

• Conduct in-depth research on industry-related topics to create original and quality content.
• Developing content for Blogs, Articles, Newsletter, PPT, Email Cadence, White Paper, E-book, Social Media Platforms, Website Content.
• Assisting the marketing team in developing content

• Proven Content Writing or copywriting experience
• A portfolio of published articles.
• Excellent writing and editing skills.
• The ability to work in a fast-paced environment.