Meet us at TMPAA Mid-Year Meeting 2026, April 28-30 at Stand #54 👉 Schedule a demo now
premier auto credit
Davies
cabrillo coastal
hdfc life
omni insurance
answer finacial
westfield
continental assist
MGA-surance
EZlynx
vertafore
applied
hagar
TWIA
brokkr
Focus Areas

Where We Empower

Personal Lines
Commercial Lines
Health & Employee Benefits
Life & Annuities
Specialty Markets
Experience zone

Try It for Yourself

     
     
    call icon
    Stop Call
    Listening
    Enter your details to receive a live call
    Number is required
    error
    Name is required
    error
    Email is required
    error
    CORE AI PILLARS

    Deliver Consistent, Always-On Service at Scale

    Unify fragmented systems and reduce wait times with AI agents that automate requests and assist agents where human judgment matters most.

    AI Receptionist

    Automate Customer Service & Protect Renewals

    • 24/7 Customer Interaction & Call Handling

      Answer, route, and log all incoming customer interactions across voice and digital channels, handling every query with AI receptionist for insurance

    • Automated Policy & Billing Support

      Handle high-volume customer requests such as payments, policy document access and coverage-related questions with accurate responses, powered by AI receptionist for insurance agencies

    • Proactive Customer Engagement & Growth

      Reach out to customers for renewals, prevent cancellations, and drive new business through timely follow-ups and personalized engagement with AI receptionist for insurance brokers

    AI Customer Service Representative

    Boost Sales & Quote-to-Bind Efficiency

    • Lead Capture and Qualification

      Automatically capture every prospect and qualify them in real time, logging all details directly into your CRM.

    • Streamlined Quote Delivery

      Unlock quote to bind automation – structure new business requests efficiently to generate and deliver accurate quotes faster

    • Context-Aware Follow Up

      Gather all relevant information from new business or service inquiries, log tasks in the CRM and schedule timely follow-ups.

    AI Claims Specialist

    Streamline Claims & Accelerate Resolutions

    • FNOL Automation

      Handles First Notice of Loss submissions via voice, SMS, chat, or text, capturing error-free data 24/7 to streamline initial claims filing.

    • Status Updates

      Provides real-time claim progress updates and support to policyholders, reducing inquiry volumes and operational costs.

    • Scaling

      Scales for high-volume or catastrophe scenarios handling up to 80% automation efficiently.

    • Fallback & Compliance

      Offers compliant, hallucination-free interactions with seamless humanagenthandoff when needed.

    AI Agents for Insurance Agencies

    Unleash Intelligent Workflows

    Built for the unique complexities of insurance agency & broker operations. Makes sure data flows, tasks trigger, and delays disappear.

    Pre-Bind and Growth Workflows

    Quote & Policy Comparison

    Side-by-side analysis of terms, limits, and pricing to find the optimal placement for every client.

    Proposal Generation

    Instant, branded proposals that pull data from multiple sources to tell a compelling risk story.

    Coverage Gap Analysis

    Systematic auditing of current programs to identify hidden exposures and cross-sell opportunities.

    Submission Intake

    Digitizing applications and structuring data for carrier portals without manual entry.

    Contract Analysis

    Deep-level audit of policy forms and endorsements to ensure compliance with client requirements.

    Insurance Summaries

    High-level executive summaries that make complex programs easy for clients to understand.

    Post-Bind and Policy Operations

    Loss Run Analysis

    Deeper tech, built with 500K lines of code. FloatGPT, proprietary LLM delivers enterprise-grade performance with zero hallucinations.

    Policy Checking

    Automated verification of issued policies against bound quotes to catch carrier errors immediately.

    Certificate Generation

    Instant COI issuance for contractors and clients, removing the 24-hour wait time.

    SOV Comparison

    Automated Statement of Values auditing to ensure property schedules are accurate year-over-year.

    Endorsement Processing

    Managing mid-term changes, vehicle swaps, and driver adds with zero-touch automation.

    Certificate Management

    Ongoing compliance tracking and renewal of inbound certificates from third-party vendors.

    floatspace

    Reclaim 40% of Your Agency’s Productive Hours

    AI Workspace that supports producers and CSRs in real time - improving speed, decisions, and consistency across your agency.

    Sales Execution for Producers | Service Efficiency for CSRs

    • Real-time AI assist across calls, chat, and email with notes, compliance prompts, and live translation
    • Omnichannel collaboration with chat, SMS, co-browsing, and seamless upgrades to voice or video - enabling smooth communication between producers and underwriters
    • AI co-pilot for staff to answer questions, surface insights, and automate everyday tasks
    • Intelligent document processing to extract, compare, summarize, and structure data instantly
    • Unified enterprise search across policies, claims, knowledge, and compliance documents
    • Unlock autopilot workflows, powered by AI receptionist for insurance, to handle support, scheduling, and follow-ups end-to-end
    Proof of Value

    Unlock Your Agency’s Growth Potential

    +80%

    Increase in Retention

    0%

    Missed Calls

    -60%

    Service Request Processing Time

    -50%

    Time-to-Quote

    -25%

    Cancellations

    24/7

    Availability

    Operations Simplified

    Watch Intelligent Claims Automation at Work

    Accelerate multi-channel FNOL intake seamlessly on Voice, Chat, SMS, Email while keeping human-in-the-loop.

    Play

    Play

    Play

    Play

    Pre-Integrations

    Readily Connects with Tech Stack

    genesys
    five9
    Cisco
    Avaya
    lightspeed
    TCN
    ringcentral
    InsurTech NY
    association insurtech vanguard
    GIA
    EZlynx
    vertafore
    applied
    plrb
    guidewire
    insurity
    instanda
    snapsheet
    SOCOTRA
    Duck Creek
    Case studies

    What Our Customers Are Achieving

    FAQs

    Floatbot’s AI receptionist answers every call instantly, qualifies the intent, and captures lead details in real time. High-value opportunities are either handled immediately or routed to agents with full context—ensuring faster conversions and zero missed opportunities.

    AI ensures you never miss a lead by handling every inbound call and inquiry instantly. Faster responses, automated follow-ups, and seamless customer journeys help improve conversion rates and drive more policy sales.

    AI is designed to support your team, not replace them. It handles repetitive and high-volume tasks, allowing your agents to focus on complex cases and high-value interactions.

    Yes, Floatbot is built with enterprise-grade security and compliance in mind, ensuring all customer interactions and data handling meet industry standards.

    Floatbot integrates with CRMs, policy administration systems, claims platforms, and contact center solutions, ensuring a seamless workflow without disrupting your existing setup.

    With Floatbot’s no-code/low-code platform, insurance agencies can deploy AI agents quickly—often within weeks—depending on the use case and integrations required.

    Agencies typically see reduced operational costs, increased efficiency, and improved conversion rates. AI helps handle more volume with fewer resources while enhancing customer experience.

    Most agencies start seeing impact within weeks—through reduced missed calls, faster response times, and improved conversion rates—leading to both cost savings and revenue uplift.