Case Study

Canara Bank Automates 10,000+ Calls Per Month & Reduced AHT by 24% with Voicebot, Enhancing Support for Senior Citizens

A Leading Indian Public Sector Bank Automates 10K+ Calls Per Month and Reduced AHT by 24% with Voicebot, Enhancing Support for Senior Citizens

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case study

Discover how Canara Bank enhanced its customer support specifically for senior citizens by deploying Floatbot’s LLM-powered Voicebot. It automated calls effortlessly & streamlined the support process, offering customers a seamless and efficient experience. With capabilities like ultra-low latency, multilingual support, and bot interruption, the Voicebot not only improved service delivery but also contributed to higher levels of CSAT.

Download the full case study to learn how Canara Bank successfully transformed its customer support for senior citizens through Voicebot-powered automation.

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