We successfully deployed a cloud-based Real-Time AI Agent Assist for customer support within 15 weeks of finalizing client requirements.
The solution automates customer support and generates customized quotes for service requests and repairs using advanced backend logic. Seamless integration with the in-house CRM and ticketing systems, along with utilization of data from websites, documents, and past cases, has significantly enhanced efficiency and personalization in customer interactions.
STARTEL Corporation was founded in 1980. They are an esteemed contact center software developer and solution provider. STARTEL has 200+ BPO customers in 43 states across the United States, Canada, Central America, New Zealand, and Switzerland.
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