Case Study

UCO Bank Engages 92K+ Users Effortlessly in 7 Months with Chat & Voice AI

See how UCO Bank manages high call volumes and serves its customers efficiently with Chat and Voice AI.

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UCO Bank, one of India’s leading public sector banks, sought to transform its digital customer experience by streamlining interactions across multiple platforms. Floatbot.AI delivered an advanced AI-driven chatbot and voicebot solution, enabling seamless customer support with omnichannel accessibility, bilingual capabilities and efficient agent handoff.

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