Stay at the forefront of the banking space and provide the next-generation banking experience to your customers with intelligent Chatbots and VoicebotsGet Consumer Banking Solution for Finastra
Happy customers are the key to driving more business. Leverage AI-powered Chatbots and Voicebots to provide a superior banking experience to your clientsGet Corporate Banking Solution for Finastra
Enable conversational banking and let your customers access core services - from finding information to getting account statements to making transactions - through a simple, human-like conversation with a chatbot or voicebot
Whenever your customers need your help - whether to report lost cards, find relevant information, or process service requests - keep intelligent Chatbots and Voicebots ready for them. Let them solve issues through human-like conversations instead of visiting web/app portals
Enable your customers to interact with the bank and access banking services on their preferred channel - Text/SMS, Messenger, WhatsApp, the website, application, and more. The user can drop off on one channel and continue the conversation on the other without losing the context
AI-powered Chatbot and Voicebot understand the customer's intent and sentiments. Whenever the customer wants to talk to a human agent, the Chatbot or Voicebot immediately transfers the call to an agent.
AI-powered, intelligent Chatbot and Voicebot monitor customer interactions and derive actionable insights into customer behavior, intent, and sentiments. With advanced analytics tools, you can easily view insights and analytical reports
Identify and verify the customer identity with advanced voice recognition technology. Provide a secure, convenient authentication option to your customers.
Automate repetitive, manual queries of with AI-powered Chatbot and Voicebot. Cut down customer support costs by 40%.
Enable your customers to seamlessly switch between text and voice without losing the thread of the conversation. Let your customers interact with you conveniently
Floatbot is pre-trained with thousands of rules specific to the banking space
Floatbot is pre-integrated with popular contact centers, such as Five9, Ameyo, Cisco, Genesys, and Avaya
Interact with your customers in their native language on the channels they prefer
Enable text-based banking on the channels like Text/SMS, Messenger, and WhatsApp and keep millennials happy