Finastra and Floatbot Transforming
Banking and Fintech Together

Conversational AI Chatbots and Voicebots
are pre-integrated with Finastra solutions
LENDING
  • Cash & Liquidity Management
  • Commercial Lending
  • Consumer Lending
  • Mortgage Lending
  • Syndicated Lending
  • Collateral Management
  • Loan Origination
  • Trade and Working Capital Finance
Payments
  • Corporate Connectivity
  • Corporate Payments
  • Equipment Leasing
  • Financial Messaging Marketplace
Treasury &
Capital Markets
  • Investment Banking
  • Securities Finance
  • Trading
  • Treasury Management
Digital &
Retail Banking
  • US Digital & Retail Banking
  • International Digital & Retail Banking
  • Cheque
Corporate &
Commercial Banking
  • Digital Banking
  • Cash & Liquidity Management
  • Commercial Lending
  • Syndicated Lending
  • Trade & Working Capital Finance

Retail Banking
Retail Banking

Stay at the forefront of the banking space and provide the next-generation banking experience to your customers with intelligent Chatbots and Voicebots

Get Consumer Banking Solution for Finastra
  • Keep personalized assistants ready for customers 24x7
  • Enable customers to access banking services on their preferred channel: Text/SMS, Messenger, WhatsApp, Calls, and more
  • Monitor customer interactions and generate leads
  • Automate core banking services
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Corporate Banking
Corporate Banking

Happy customers are the key to driving more business. Leverage AI-powered Chatbots and Voicebots to provide a superior banking experience to your clients

Get Corporate Banking Solution for Finastra
  • Keep intelligent virtual assistants ready for your clients
  • Enable faster transactions
  • Resolve issues proactively
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Ensure Business Growth with the
Combined Power of Finastra and Floatbot

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Automate Core
Banking Services

Enable conversational banking and let your customers access core services - from finding information to getting account statements to making transactions - through a simple, human-like conversation with a chatbot or voicebot

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Deploy Helpful, Intelligent
Assistants

Whenever your customers need your help - whether to report lost cards, find relevant information, or process service requests - keep intelligent Chatbots and Voicebots ready for them. Let them solve issues through human-like conversations instead of visiting web/app portals

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Banking on Your Customers’
Favorite Channel

Enable your customers to interact with the bank and access banking services on their preferred channel - Text/SMS, Messenger, WhatsApp, the website, application, and more. The user can drop off on one channel and continue the conversation on the other without losing the context

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Transfer Chat/Call to
a Human Agent

AI-powered Chatbot and Voicebot understand the customer's intent and sentiments. Whenever the customer wants to talk to a human agent, the Chatbot or Voicebot immediately transfers the call to an agent.

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Powerful Analytics

AI-powered, intelligent Chatbot and Voicebot monitor customer interactions and derive actionable insights into customer behavior, intent, and sentiments. With advanced analytics tools, you can easily view insights and analytical reports

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Voice Biometric

Identify and verify the customer identity with advanced voice recognition technology. Provide a secure, convenient authentication option to your customers.

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Contact Center
Automation

Automate repetitive, manual queries of with AI-powered Chatbot and Voicebot. Cut down customer support costs by 40%.

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Conversational Banking on Voice channel and Digital/Chat channels

Enable your customers to seamlessly switch between text and voice without losing the thread of the conversation. Let your customers interact with you conveniently


BANKING AI KNOWLEDGEBASE
BANKING AI KNOWLEDGEBASE

Floatbot is pre-trained with thousands of rules specific to the banking space

BANKING AI KNOWLEDGEBASE
INTEGRATED WITH CONTACT
CENTER SOLUTIONS

Floatbot is pre-integrated with popular contact centers, such as Five9, Ameyo, Cisco, Genesys, and Avaya

OMNI CHANNEL
OMNI-CHANNEL AND MULTI-LINGUAL CAPABILITIES

Interact with your customers in their native language on the channels they prefer

MILLENNIAL READY
MILLENNIAL READY

Enable text-based banking on the channels like Text/SMS, Messenger, and WhatsApp and keep millennials happy

Business Benefits

Increase Revenue

Increase
Revenue

Customer Support Costs

Cut Down Customer
Support Costs

Increase Customer Engagement

Enhance Customer
Satisfaction (CSAT) Score
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