Enable your customers to buy from you using human-like conversations. Provide them a superior buying experience, so they choose digital methods of buying instead of the traditional ones
Let the AI-powered virtual assistants take care of the repetitive, manual work, so your human agent can focus on customer delight while having conversations with customers
Automate your outbound calls with an intelligent Voicebot that can understand the context, intent, and sentiments
Provide hyper-personalized, delightful customer experience to win their trust
Keep interacting with your customers constantly to build strong relationships with them
Leverage voice-biometric backed by advanced speech recognition to authenticate the speaker’s identity
Monitor customers’ intent and transfer calls of the customers who have high buying intent to human agents
Transfer Chatbot user from any digital channels to live chat agent solution of Genesys
Enable customers to drop off on one channel and continue on another. For example, the user can stop talking on Text/SMS and later continue on Messenger without losing the context of the conversation
Floatbot’s conversational AI platform has 30% higher accuracy than Google’s Dialogflow in Singapore English
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Messages Exchanged
Calls Answered
Calls Answered Daily
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Awards Received
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Enterprise clients