Leverage intelligent Chatbots and Voicebots to deliver a delightful banking experience to your customers.
Happy customers drive more business. Provide the next generation banking experience to your customers with intelligent Chatbots and Voicebots
Enable your customers to find information, make transactions, and process requests all by themselves using intelligent chatbot and Voicebot
Keep intelligent AI-powered chatbots and Voicebots ready 24x7 for your customers. Help them report lost cards, access relevant information, and process service requests through simple human-like conversations
Launch bots on the channels your customers prefer – Text/SMS, Messenger, WhatsApp, the website, application, and more
AI-powered Chatbots and Voicebot understand the customer’s intent. They immediately transfer the conversation to a human agent if required or the customer wants
Monitor interaction to better understand your customers’ behavior with advanced analytics tools and enhance the customer experience accordingly
Identify and verify the customer identity with advanced voice recognition technology. Provide a secure, convenient authentication option to your customers.
Automate repetitive, manual queries of with AI-powered Chatbot and Voicebot. Cut down customer support costs by 40%.
Your customers can interact with you using chat or voice according to their preferences. Also, they can seamlessly switch between chat and voice without losing the context of the conversation
The platform is already trained with thousands of rules of banking. Also, the bots can learn from unstructured documents
Floatbot is pre-integrated with popular contact centers, such as Five9, Ameyo, Cisco, Genesys, and Avaya
Floatbot helps you interact with your customers on channels they prefer in their native language
Build millennial-friendly bots and launch them on texting platforms, such as SMS, Messenger, WhatsApp, and more
Help your customers quickly find the information they need with 24x7 assistance so they can make quick decisions. Make appropriate suggestions of your products and services to sell more through upselling and cross-selling propositions.
Automate your repetitive tasks, such as answering FAQs, with intelligent Chatbots and Voice bots. Cut down your support costs by 40%
Keep your customers hooked with your brand through automated push notifications, news & announcements, and appropriate recommendations