Q2 and Floatbot Transforming
Banking and Fintech Together

Get Banking solution for Q2

Conversational AI Chatbots and
Voicebots pre-integrated with Q2 solutions
Consumer Banks

Consumer Banks
  • Digital Banking
  • Core as a Service
  • Consumer Lending
  • Sales & Marketing
  • Security & Compliance
Commercial Banks

Commercial Bank
  • Digital Banking
  • Commercial Lending
  • Equipment Leasing
  • Sales & Relationship Management
  • Security & Compliance
Fintech

Fintech
  • Lending
  • Banking as a Service
  • Digital Banking Integration
  • Sales & Marketing
  • Account Switching

Retail Banking
Retail Banking

Leverage intelligent Chatbots and Voicebots to deliver a delightful banking experience to your customers.

  • Provide 24x7 assistance
  • Banking on the customer’s favorite channel: WhatsApp, Messenger, SMS, Calls, and more
  • Generate leads
  • Streamline core banking services
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Corporate Banking
Corporate Banking

Happy customers drive more business. Provide the next generation banking experience to your customers with intelligent Chatbots and Voicebots

  • Provide intelligent assistance
  • Enable faster transactions
  • Resolve issues proactively
  • Drive business growth
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Drive Business Growth with the
Combined Power of Q2 and Floatbot

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Automate Core
Banking Services

Enable your customers to find information, make transactions, and process requests all by themselves using intelligent chatbot and Voicebot

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Deploy Helpful, Intelligent
Assistants

Keep intelligent AI-powered chatbots and Voicebots ready 24x7 for your customers. Help them report lost cards, access relevant information, and process service requests through simple human-like conversations

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Enable Omni-channel
Banking

Launch bots on the channels your customers prefer – Text/SMS, Messenger, WhatsApp, the website, application, and more

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Transfer Chat/Call to
a Human Agent

AI-powered Chatbots and Voicebot understand the customer’s intent. They immediately transfer the conversation to a human agent if required or the customer wants

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Powerful Analytics

Monitor interaction to better understand your customers’ behavior with advanced analytics tools and enhance the customer experience accordingly

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Voice Biometric

Identify and verify the customer identity with advanced voice recognition technology. Provide a secure, convenient authentication option to your customers.

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Contact Center
Automation

Automate repetitive, manual queries of with AI-powered Chatbot and Voicebot. Cut down customer support costs by 40%.

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Conversational Banking on Voice channel and Digital/Chat channels

Your customers can interact with you using chat or voice according to their preferences. Also, they can seamlessly switch between chat and voice without losing the context of the conversation

BANKING AI KNOWLEDGEBASE
BANKING AI KNOWLEDGEBASE

The platform is already trained with thousands of rules of banking. Also, the bots can learn from unstructured documents

BANKING AI KNOWLEDGEBASE
INTEGRATED WITH CONTACT
CENTER SOLUTIONS

Floatbot is pre-integrated with popular contact centers, such as Five9, Ameyo, Cisco, Genesys, and Avaya

OMNI CHANNEL
OMNI-CHANNEL AND MULTI-LINGUAL CAPABILITIES

Floatbot helps you interact with your customers on channels they prefer in their native language

MILLENNIAL READY
MILLENNIAL READY

Build millennial-friendly bots and launch them on texting platforms, such as SMS, Messenger, WhatsApp, and more

Business Benefits

Increase Revenue

Increase Revenue

Help your customers quickly find the information they need with 24x7 assistance so they can make quick decisions. Make appropriate suggestions of your products and services to sell more through upselling and cross-selling propositions.

Cut Down Customer Support Costs

Cut Down Customer Support Costs

Automate your repetitive tasks, such as answering FAQs, with intelligent Chatbots and Voice bots. Cut down your support costs by 40%

Increase Customer Engagement

Increase Customer Engagement

Keep your customers hooked with your brand through automated push notifications, news & announcements, and appropriate recommendations

Have Questions?
Tell us Your Challenges and Needs
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