Join us at the PLRB Claims Conference 2025, March 30 – April 2, 2025. Stop by booth #1223Schedule your demo today!
Upcoming Events
We are exhibiting at PLRB Claims Conference & Insurance Services Expo 2025!
Meet Us at Booth #1223
Join us in Indianapolis, Indiana, from March 30–April 2, 2025 for PLRB! Discover how we’re transforming claims workflows, especially in P&C insurance with Agentic AI – LISA & ADDI
Unlocking New Potential in Insurance Operations with AI Agents
AI-Powered Claims
Unleash Efficiency in P&C Claims Workflows with Agentic AI
LISA for Claims FNOL
Automate up to 80% of Claims FNOL
LISA automates claims FNOL on call, text/SMS, chat, and email, sends claims status updates, and provides claims support 24/7/365. She eliminates human errors in claims handling, ensuring accuracy and enables instant claim initiation.
Easily Integrates with Claims Solutions
LISA seamlessly integrates with industry-leading claims management platforms such as Guidewire ClaimsCenter, Duckcreek, and INSTANDA, for a smooth and efficient workflow.
Real-Time Assist Claims Reps
LISA can serve as a copilot or real time AI agent assist to guide claims specialists in their workflows and customer interactions. It enables next best action, AutoQA and call/chat summarization with 50+ post call insights.
ADDI acts as a personal executive assistant, scheduling and rescheduling property inspections or meetings based on adjuster and claimant availability. It confirms the preferred date and time via text or call, automatically updating both calendars.
Faster Report Generation
ADDI compiles detailed, professional reports on claims, compensations and assessments, ensuring adjusters have quick access to well-structured documentation.
Seamless Communication with Multi-Lingual Support
Real-time SMS/text communication with multi-lingual support lets claimants and adjusters confirm appointments, receive updates, and address concerns. ADDI's interface displays both languages for clear communication.
Searches Knowledgebase & Coverage Docs
ADDI instantly locates relevant claim documents, policy details, and regulatory information, providing quick and accurate responses to queries.
Easy Integration with Work Applications
ADDI integrates with industry-standard platforms like Verisk, CoreLogic, and Guidewire, ensuring smooth workflows, faster claim resolutions.
LISA helped a large Texas-based insurance association automated 1,500+ claims during the Beryl hurricane, saving $30,000+ in a week and providing agents and customers 24/7 claim filing with zero wait time.
Achievements
Proud Accomplishments
Finalist in Guidewire Insurtech Vanguards Pitch Competition 2024
Empower your customers with self-service options through our suite of IVAs. Whether it's voice, text, or email, these bots handle routine inquiries and tasks, improving efficiency and customer satisfaction.
2/3
Copilot or AI Agent Assist Bots
For Claims Reps, Distribution Agents, Underwriters, and Customer Support Reps
Boost your team’s productivity with AI-powered Copilot bots. These agents provide real-time assistance, enhancing performance and streamlining tasks for claims reps, distribution agents, underwriters, and customer support representatives.
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Collaboration Tools
Outbound AI Texting + Live Chat + Co-browsing
Enhance customer interactions with our collaboration tools. Utilize AI-driven outbound texting, live chat, co-browsing, and browser-based audio and video calls to provide seamless and effective communication.
testimonials
Hear what our clients say
"My experience interacting with LEXI was really good, she was empathetic and fully compliant. You've got all these low –balance accounts, out-of-stat debts that are really hard to work. This is perfect solution for that because it doesn't involve agents. You reduce your costs, and it's compliant too. It just makes sense- absolute sense"
“Floatbot’s compliance-first approach and fast response time have made a noticeable impact within just a few days of implementation. The team is highly proactive, promptly acting on feedback to meet our needs!”
Stacy Stein
Managing Attorney
Mountain Peak Law Group, PC
"Floatbot team did a phenomenal job understanding our requirements and helping us launch our Voice AI Agent. Now, we are looking to widen the scope of our AI Agent to facilitate other services, including PTP (Promise to Pay). Our partnership with Floatbot has been great so far. We are also experimenting with WhatsApp, SMS, and Web AI Agents to help us reach a large number of our consumers. Floatbot has one of the best analytics capabilities we've seen among vendors so far. We are excited to continue expanding our AI journey with Floatbot"
Andy Mata
Senior Vice President of Loan Servicing
Tricolor Auto Group, LLC
"We collaborated with Floatbot to implement an AI solution for a Collection Agency customer. We worked together to develop a smart AI agent that helps make our customer more profitable by reducing costs. The Floatbot team has been very supportive, ensuring all requirements are addressed and timelines are met. Their platform is excellent, and we feel confident recommending the solution to our customers"
Andy Day
VP Product
Broadband Dynamics, LLC
"I’ve had the opportunity to explore many AI companies, and I can confidently say that Floatbot stands out as the most technologically impressive among them. I’m genuinely excited about the opportunity to collaborate with them in the future."
"We've been using Floatbot platform since 2022. We started with a basic chat AI Agent, and now we're integrating GenAI to further enhance our customer interactions. We're also in the process of incorporating Floatbot’s Voice AI Agent into our call center, which will help our agents work even better. Overall, our experience with Floatbot has been amazing, and we look forward to enhance our customer experience together!"
Sreemoyee Das
Manager
I.T. Department
"Using Floatbot for our pre-due renewal calls has been great. With just one round of calls, we've successfully engaged 50% of our customers, boosting our collection rates. Without Floatbot, we'd rely heavily on manpower at our call centers which increased operational costs. With Floatbot, we've not only streamlined our processes but also achieved considerable cost savings. We're planning to expand its capabilities by incorporating multiple regional languages and additional features. We aim to have Floatbot handle 50-60% of customer interactions before payment due dates."
Pinky Patwal
Deputy Manager
IndiaFirst Life Insurance
"As one of the senior leaders of our service provider organization, I am pleased to share how Floatbot's conversational AI products have transformed our ability to provide exceptional solutions to our customers. By leveraging their platform abilities, we have been able to seamlessly manage end-user interactions across multiple channels including phone, IVR, web chat, WhatsApp, and more."
Rinoo Rajesh
Digital Leader
Conneqt Business Solutions
"I have worked closely with the Floatbot team on deploying agent-assist. Floatbot platform exceeded my expectation in identifying the right knowledge article based on the provided inputs. Floatbot team was very responsive and fast in adopting new ideas, which is critical for any innovation-led transformation project.
We were able to implement the solution 70% faster than other similar solutions I have worked with. In our deployment, we saw a significant improvement in the speed of accessing the correct answers by the users, thereby improving the efficiency and customer satisfaction. With Floatbot, we will be able to push the same agent-assist bot to a customer-facing Chatbot or Voicebot for self-serve, reducing our effort by 60% for future self-serve deployments."