Build dynamic workflows using ChatGPT. Our native integration with ChatGPT allows you to build dynamic workflows by just defining the prompt in bot studio. Define all the instructions in form of prompt and it gets executed in form of a flow in bot. It also handles all the objections made by users during the workflow.
Now no need to define entities in AI, ChatGPT does the job for you. With Floatbot you just add the prompt defining the user information to be extracted or identified and you will get dynamic slots identified by the AI model.
ChatGPT summarizes the user call information which can be used by the agents while handovers, so that the agents have all the useful information about the conversation beforehand. This helps agents save their time so that they can focus on other important tasks.
With Floatbot you can leverage ChatGPT for your agent productivity, it gives suggestions and nudges based on the user queries. It helps agents find relevant information and can suggest the next steps for the users.
You can use ChatGPT for translating your user queries with Floatbot. Select the translation category and add the destination language. This output can be used for AI models for query processing.
ChatGPT enables your bot to understand complex user queries and responds with a satisfactory answer. It comprises advanced techniques and features that allow it to give accurate and relevant information for complex queries.
ChatGPT is capable of understanding the context in which the query is posed. Floatbot lets you define the conversation history, ChatGPT model can retain the context up to the number of conversations defined under conversation history.
With Floatbot as an orchestration layer, you can leverage ChatGPT to enhance the chat and voice experience of your users. It enhances user experience by providing personalized, quick, and natural interactions in multiple languages.