Healthcare insurance broker reduced compliance violations, agent ramp-up times and delivered a notable increase in productivity with Conversational AI Automation.
Confronting compliance violations causing annual losses, the broker sought a solution to streamline agent training cycles and enhance post-call quality assurance. Floatbot.AI's innovative approach addressed these issues head-on with Conversational Policy Recommendation Engine, Personalized Policy Matching, Omnichannel Deployment empowered, and more. In just 6 weeks, our AI Agent Assist delivered a significant surge in agent productivity, noticeable revenue gains. Download the case study to uncover the strategic insights behind this impactful success story.
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