Floatbot.AI and DAKCS Partner to Streamline ARM Operations and Maximize Debt Recovery

Milpitas, California – August 2, 2024

Floatbot’s mission is to redefine debt recovery and accounts receivables management with innovative GenAI-powered solutions. To bolster this commitment, we proudly announce our partnership with DAKCS. With over four decades of excellence in providing accounts receivable software solutions, DAKCS stands as a trusted leader in the industry.

Debt collection involves major challenges for collections companies. Traditional methods such as manual phone calls, physical visits, and paper-based notices are outdated, inefficient, and not to mention expensive.

Customers, on the other hand, face inconvenience and inflexibility in resolving their debts.

Our partnership with DAKCS is the first step in resolving these issues. By integrating our GenAI-powered solutions with DAKCS' system, we aim to improve collection rates and reduce operational costs associated via AI-enabled automation.

How this Partnership Benefits the ARM Industry

Floatbot-DAKCS collaboration ensures consistent and efficient communication with customers or debtors, while also providing a convenient self-service option for those who prefer to resolve their debts independently. Here are the ROIs you can expect:

1. Save more than 75% on call costs
2. Automate up to 90% of customer support
3. Enhance collector productivity by 45%
4. Reduce errors related to compliance and data entry by 40%
5. Provide instant payment options to debtors via payment IVR or payment link or payment on file
6. Unlimited scalability to accommodate growing portfolio and accounts

About Floatbot.AI

Floatbot.AI is an AI Agent + Human-in-Loop platform- Transforming Critical Business Operations of Insurance, Collections, and Banking with Generative AI(integrates with any data source, service, or channel). Easily Build Self-Service IVAs, AI Agents, &Real-Time Agent Assist (Co-Pilots).Floatbot.AI is fully compliant with REG F, FDCPA, TCPA, HIPAA, PCI-DSS & others.

With a focus on sectors including First Party Creditors, Buy Now, Pay Later (BNPL), Banks and Financial Institutions, Debt Collections Agencies, Debt Collections Law Firms, and Medical Collections, Floatbot delivers fool-proof solutions that address the key challenges faced by businesses.

Explore Floatbot.AI here.

“Floatbot's mission to transform and maximize debt recovery directly aligns with DAKCS' objectives. Together, our partnership strengthens our ability to turn that vision into reality. Unlike traditional methods, our AI Agents bring efficiency, empathy, and effectiveness to the debt collections process. We are confident this will make a major difference for DAKCS’ customers. They can expect higher recovery rates, reduced operational costs, and improved customer satisfaction.”

- Jimmy Padia, CEO & Founder, Floatbot.AI

About DAKCS

DAKCS has been a trusted partner to accounts receivable management (ARM) and collection professionals since 1980, offering robust and reliable software solutions tailored to the unique needs of the industry.

Their solutions excel because they deeply grasp and specialize in the collection industry. Their expertise extends across various sectors, including legal, medical, and collections, offering robust software solutions for managing balances, processing payments, and more.

Explore DAKCS here.

"We are excited to partner with Floatbot to bring their AI Agents into the DAKCS Vendor Tool. This collaboration has the potential to significantly enhance our customers' debt collection processes by maximizing debt recovery, automating core operations, and improving customer satisfaction. Floatbot's responsiveness and helpfulness have made this integration seamless. We believe our customers will benefit from the AI-driven capabilities for handling consumer conversations, meeting the growing demand for innovative and efficient solutions in the industry."

- Tommy Secrist, Customer Success Manager, DAKCS