Floatbot.AI Announces Strategic Partnership with Snapsheet to Revolutionize Claims Operations with AI Agents

Floatbot.AI, a leading Multi-Modal Conversational AI Agents with Human-in-Loop Platform, purpose built for Insurance (powered by Floatbot, FloatSpace, FloatAgent), has teamed up with Snapsheet, a trusted name in claims management technology.

This partnership aims to redefine how insurers manage claims operations and bring a new level of efficiency to the process, regardless of claims volume. And drive faster, smarter and more human-centric experiences in claims operations.

Transforming Claims Operations with AI Agents

The insurance industry faces rising claims volumes, shrinking margins and growing customer expectations. Manual processes, slow turnaround times and a lack of real-time communication has traditionally held back progress in claims automation...especially during large-scale catastrophe events.

The partnership allows Snapsheet’s robust APIs to enable Floatbot’s conversational AI agents to directly access and interact with policy and claim data. As a result, carriers can automatically verify claimants, deliver real-time claim updates and initiate new claims. It also streamlines backend workflows using Snapsheet’s no-code automation engine, task management system and communication tools.

By integrating Floatbot’s Claims AI Agents - LISA (claims FNOL automation) and ADDI (empowering adjusters) into Snapsheet’s all-in-one claims management platform, insurers can automate up to 80% of FNOL submissions, reduce operational costs by 40% and free adjusters from repetitive tasks, saving 40+ hours per month.

• LISA, the Claims AI Agent for FNOL automation, handles high volumes of claims submissions, sending status updates and providing 24/7 support.
• ADDI, a digital worker designed to empower adjusters, automates scheduling inspections, generating reports, gathering evidence from claimants, enabling real-time translation and more.

How insurers benefit from this partnership:

• Faster claims cycles
• Lower costs
• Uninterrupted catastrophe-ready operations
• Zero errors & hallucinations
• Less than one second latency
• Increased adjuster productivity

"Unpredictable CAT seasons, adjuster burnout and errors have always been barriers in claims operations. By bringing together Snapsheet’s advanced software with Floatbot's innovative Agentic AI-powered solutions, we’re helping insurers overcome those barriers."

--- Jimmy Padia, CEO & Founder, Floatbot.AI

"Floatbot’s conversational AI platform brings a new level of intelligence and automation to the claims process, Together, we’re helping insurers handle higher claim volumes with greater speed and accuracy while reducing the burden on adjusters and improving the customer experience."

--- Bryan Quasthoff, Snapsheet’s VP of Partnerships & Corporate Enablement.

About Floatbot.AI

Floatbot.AI is a leading Multi-Modal Conversational AI Agents with Human-in-Loop Platform, purpose built for Insurance. It enables Insurers to deploy Voice, Chat, Email, Text AI Agents and Real-time AI Assist bots for Claims, Customer Service and Agent Support Automation.

Floatbot’s Insurance AI Hub is powered by Floatbot (Self-service IVAs with Real-time Agent Assist), FloatSpace (AI workspace for internal teams with AI Copilot + Enterprise Search), and FloatAgent (Mid-to-back-office automation AI Agents with human-in-loop).

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About Snapsheet

Snapsheet is a leader in modern claims management technology, known for bringing innovation and efficiency in the insurance industry. Snapsheet’s digital platform powers end-to-end claims experiences for auto, property and commercial lines worldwide. Trusted by 160+ global insurers including top insurance carriers, TPAs, MGAs and insurtechs, they streamline claims, appraisals and payment processes through advanced technology.

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