Uploading Audio files

In this section, we will explore how to utilize pre-recorded audio files to develop a voice-enabled AI agent. By incorporating pre-recorded voices, this approach enhances user experience and delivers a more personalized interaction, ensuring a consistent and natural communication flow.

How to upload Audio files

Please refer to the video below to know how to upload audio files.
NOTE: The file size should be less then 20MB and the supported file type is .WAV

Using Audio files in Workflow

Audio files can be used when you are using the Text or User input item. Whenever you add any of these items, you will be able to see an Icon on the right corner of Item. You can select the respective audio from the dropdown.
Please refer to the video below to know how to use Audio files.

Similarly, you can add Audio files for Default replies as shown in below Image.