Viber Integration

This document provides a comprehensive guide on integrating your AI chat agent with the Viber messaging platform using the Floatbot dashboard. Through detailed instructions and insights, you will gain an understanding of the integration process, enabling seamless connectivity between your AI-powered chat solutions and Viber’s communication channel.

Integrating with Viber

To integrate your AI agent with Viber, please follow the steps outlined below:

  1. Go to the Channels section in the Floatbot dashboard.
  2. Select Viber as the desired channel.
  3. Enter your Viber Bot Token to authenticate.
  4. Choose the AI agent you wish to connect with Viber, then click the Add button.

Upon completing these steps, your Viber channel integration will be successfully established.

How to Get the Viber BOT token

To get a Viber bot token, you can do the following:

  1. Create a bot
  2. Go to the More tab in the Viber app
  3. Tap the QR code symbol in the top right corner
  4. Scan the QR code from the Info section under Tools on the Viber Admin Panel
  5. Tap Edit Info
  6. Scroll down and copy the App Key

You can also get a Viber bot token by logging into the Viber Admin Panel, clicking the icon with your bot, and copying the API token.