📍 Floatbot.AI is recognized as a Core Performing solution across all three CMP Prism categories ➡️ Read more

AI-Led Growth & Gains

80%

FNOL Automation

< $ 5

Saved Per Adjuster

240h+

Call deflection achieved

90%

ACW Reduction

2X

Increase in RFP/Policy Turnaround

We Serve

Unify fragmented systems and reduce wait times with AI agents that automate requests and assist agents where human judgment matters most.

Homeowners
Renters
Auto
Personal Liability
General Liability
Workers’ Compensation

AI Solutions Built for the Insurance Lifecycle

Self-serving for customers, agent enablement, back-end automation made effortless

Chat, SMS, Email AI Agent

  • Deploy intelligent chatbots across web, mobile, and messaging platforms to handle high-volume insurance interactions effortlessly.
  • Handle claims FNOL submissions with accuracy
  • Automate policy queries and updates
  • Assist customers through claims journeys
  • Resolve billing queries and send payment reminders
  • Seamlessly escalate complex cases to human agents

Voice AI Agent

  • Enable natural, human-like voice interactions that simplify insurance processes and improve accessibility.
  • Automate FNOL through voice conversations
  • Provide instant claim status updates
  • Offer multilingual voice support
  • Transition smoothly from AI to human agent when needed

FloatSpace for Insurance Teams

  • Real-time AI assist across call, chat, and email
  • Live multilingual translation
  • Seamless omnichannel interactions
  • Co-Browsing for visual guidance without additional downloads + recording
  • Smart email routing with human oversight
  • AI co-pilot for internal teams
  • Automated scheduling and follow-ups
  • Document extraction and summarization
  • Unified AI search across systems
AI Workflows

Claims

  • Claims File Management
  • FNOL/FROI Automation
  • Legal Workflow Automation
  • Medical Bill Review

Distribution & Underwriting

  • Loss Run
  • Application Processing
  • Schedules & SOV Management
  • Policy Renewal Automation
  • ACORD Form Processing

Customer Service

  • Premium Audit Automation
  • Certificate of Insurance (COI) Generation
  • Endorsement Processing
  • Invoice & Payment Automation

Powered by Pre-Trained Insurance AI Agents

Catastrophe-Ready Claims AI Agent

  • Automates up to 80% of FNOL submissions for faster claims intake
  • Ensures accurate, compliant data capture
  • Provides 24/7 support across chat, SMS, and voice
  • Keeps claimants updated with real-time status notifications
  • Scales instantly to handle catastrophe surges

AI Assistant for Adjusters

  • Automates reports, workflows, and routine tasks in minutes
  • Schedules inspections, triages emails, and collects evidence
  • Captures notes, summaries, and compliance data in real time
  • Extracts and processes documents with zero manual effort
  • Enables multilingual communication across all channels

Distribution & Underwriting AI Agent

  • Automates sales calls, lead qualification, and service
  • Delivers instant answers to underwriting and policy queries
  • Generates tailored proposals and recommendations
  • Uses insights to segment audiences and personalize outreach
  • Guides conversations with next-best actions and talking points
  • Seamlessly hands off complex cases to human agents
  • Provides always-on support for sales and service

Billing, Payment, Policy & Support AI Agent

  • Automates invoicing and payment reminders
  • Handles policy inquiries, updates, and issuance
  • Provides 24/7 support for simple and complex queries
  • Embeds compliance into every workflow
  • Resolves billing issues quickly to protect CSAT

The Floatbot LLM Stack

FloatGPT (VoiceGPT)

Proprietary LLM delivering ultra-low latency, accurate, and controlled AI performance for real-time insurance voice interactions.

Agent M (Agentic AI)

Advanced orchestration framework that coordinates task-based AI agents across complex insurance workflows.

RAG Cognitive Search

Extract deep insights from unstructured policy, claims, and underwriting data with high precision.

The Intelligent Front-End for ClaimCenter

Automate FNOL/FROI intake across voice, chat, SMS, and email

Capture structured, error-free claims data for Guidewire

Real-time claim status updates & proactive notifications

Handle catastrophe surge volumes without operational strain

Why Floatbot.AI

Insurance-Ready AI

  • Pre-trained on insurance-specific workflows, reducing implementation time.

Native Guidewire Compatibility

  • Built to integrate directly within the Guidewire ecosystem.

Omni-channel & Multilingual

  • Deliver consistent experiences across channels and languages.

Designed for Digital-First Policyholders

  • Meet modern expectations with fast, self-service, mobile-friendly interactions.