AGENT M

Streamlining & Automating Business Conversations through LLM Agent(s)

  BE IN CONTROL

Enable Pre-defined Skills or Create Custom Skills with Agent M

Pre-defined Skills

Pre-defined Skills

Agent M, the AI Agent Framework offers a range of pre-defined skills that you can enable for your bots with just a few clicks. These skills are based on common use cases and scenarios, such as booking, ordering, scheduling, FAQ, etc.
Custom Skills

Custom Skill

Agent M, the AI Agent Framework also allows you to create custom skills for your bots using a simple and intuitive interface. You can define your own intents, entities, contexts, and responses for any purpose and domain that you want such as calorie trackers, weather forecast, or travel assistant.

Success-Centric Skill Sets for Enterprise Interactions

Customer Support Skills
Customer Support Skills

Troubleshoot issues, escalate complaints

Sales Skills
Sales Skills

Generate leads, qualify prospects

Help Desk Skills
Help Desk Skills

Resolve errors, update tickets

Customer Success Skills
Customer Success Skills

Collect feedback, upsell or cross-sell

Experience Zone

  • Automate customer support
  • Sales enablement and nudges
  • Outbound lead generation and qualification
  • Outbound customer engagement
  • Knowledgebase optimization or cognitive search

Train Agent M on Various Skills Relevant to Your Business Needs and Use Cases

LLM
API

API

API-Enabled Application Interaction

Agent M can serve as a smart and seamless connector for interacting with multiple applications and APIs. Access and exchange data, information, and commands between your bots and the applications. The best part? You do not need to do any manual coding or setup to enable this feature.

api
Cognitive Search

Cognitive Search

Answer your Customers Faster and Better

Enable knowledge base or cognitive search-based agent that gives contextual responses to user queries. Provide your unstructured data and let Agent M do the rest. It will automatically index, analyze, and enrich your data with AI-powered features.

Cognitive Search
Conversational Process

Conversational Process

Create Intelligent Conversational Agents

Each Agent specializes in a specific conversational process unique to your enterprise such as insurance quote-to-sales, data retrieval from FAQs or knowledgebases, and Application APIs to push/pull data. Agent M ensures that your agents are smart, responsive, and engaging.

Cognitive Search
 Why agent m

Smart Bot Building Made Easy

Unlock Bot Intelligence, Minus the Complexity

agentM

Eliminate Hallucinations

Agent M can verify the accuracy and consistency of the responses generated by correcting or rejecting AI hallucinations.

 Agent M
Eliminate Hallucinations
agentM

Redact PII from Text

Agent M masks or removes private or sensitive information to protect the privacy and security of users.

 Agent M
Redact PII
Build icon

Build Guardrails

Agent M ensures that your bots are aligned to the specific goals and values of its purpose by building guardrails. It limits the behavior and output of the bots.

 Agent M
Build Guardrails
Service Terminal icon

Service Terminal to Test User Queries

With Floatbot’s no-code studio, you can test user queries based on your Agent M configurations with service terminal.

 Agent M
Service Terminal
Session Management icon

Session Management, Memory Module, Access Management, and Orchestration Engine

Agent M comes with user session management for context retention and multi-user handling, a memory module to overcome iteration limits and maintain relevance, access management for security and permissions, and an orchestration engine for seamless task delegation and integration with external systems.

 Agent M
Session Management
Session Management icon

Agent M can Run on ChatGPT or any Other LLM at Core

With Agent M you can create powerful and intelligent chatbots that can run on any LLM of your choice. Whether you want to use ChatGPT or other LLMs, you can fine-tune Agent M according to your specific industry or domain.

 Agent M
Session Management
No-Code icon

No-Code Platform to Build and Deploy Agent M

Easily create and launch LLM agents using Floatbot's user-friendly, no-code bot studio. Simply provide agent details, set prompt prefixes, and include a few examples to get started .

 Agent M
No-Code
Omni-Channel icon

Omni-Channel Launch on Voice, Text, and 15+ Chat Channels

Launch Agent M instantly across channels, from Voicebots to Omni-Channel Chatbots, Textbots, IVAs, and AI Agent Assistants with Agent M architecture. With compatibility across 15+ customer-facing platforms, including Facebook Messenger, WhatsApp, websites, and mobile apps, you can reach your audience on their preferred platforms effortlessly.

 Agent M
No-Code

Floatbot UNO

End-to-End Generative AI Stack

Deploy
Deploy

it for real-time Voice and Chat use cases

Train
Train

it on business-specific data and processes, including live chat transcripts and documents.

Interacts
Interacts

with business-specific applications.

Offers
Offers

PII redaction for data privacy.

Enables
Enables

customization, restrictions, and guardrails.

Offers
Offers

lower cost and latency compared to ChatGPT.

promt engineering

Floatbot “Generative AI” powered Platform

Leverage it for real-time voice and chat use cases without coding.

promt ChatGPT

Other AI-Platform

Doesn’t work for complex conversational AI.

 Explore

Agent M in Action

Check out how Agent M works as a Virtual Health Consultant

 Choose Agent M

Agent M vs Other LLM Agents

 AGENT M
  • User Session Management
    • Enables user state management across multiple spectrum of a bot (Chatbot, Voicebot, Assist bot)
  • Memory Module
    • Overcomes the 15-iteration limit of thought generation in a session
    • Solves hallucinations via build-in guardrails
  • Orchestration across Multiple LLM Agents, Cognitive Search Modules
    • Improves latency across agents
    • Async Agent dispatch
    • Agent M does state management for each Agent
  • Improved Latency (responds in <5 seconds)
    • Optimized for conversational AI
  • Optimized for Number of Tokens Usage
  • Data format can be customized for custom LLM
agentm-vs-llm
 OTHER LLM
  • User Session Management
    • Requires additional layer for User Session Management
  • Memory Module
    • No in-built memory module for ‘Agents’, and has 15 maximum iteration limits for thoughts
  • Other LLM Agents’ do NOT provide default orchestration over multiple agents. One can achieve this with multiple tools inside one Agent, but this leads to:
    • Increase in Hallucinations
    • Reaching max iteration limit faster
    • Reaching token limit for each GPT prompt
    • Takes 1 to 6 minutes to respond to a query
    • NOT optimized for number of tokens usage.
agentm vs llm divider integration
 integration

Ready-Made LLM Agent Store for Quick Integration

Pre-defined Agents for CRM, Calendar, and other applications such as Hubspot, Salesforce CRM, Google Calendar, Weather forecast, Calorie calculator, & Freight calculator

ISV or application specific pre-defined Agents that are integrated with ISVs for contextual conversation and make natural language API calls.

CRM

CRM

Calendar

Calendar

Weather forecast

Weather forecast

Freight Calculator

Freight Calculator

Calorie Calculator

Calorie Calculator

 CHATGPT

Build your ChatGPT-4 Plugin using Agent M

Enhance your services with ChatGPT-4 integration using our plugin supported by Agent M. Empower users with easy access to Generative AI capabilities through Agent M, without coding. Ensure an efficient connection to your data sources or APIs with Agent M.

Chatgpt
 Enhanced by Agent M

Solutions Powered by Agent M

Omnichannel Conversational AI Chatbot & Voicebot
ISV AI Agent Assist
IVA
Agent M ChatGPT Plug in for your application