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  • Increase Customer Engagement by Sending Targeted Broadcasts in Floatbot

Increase Customer Engagement by Sending Targeted Broadcasts in Floatbot

Use Engage feature in Floatbot to send targeted broadcast messages to customers, send latest updates, new offers, surveys etc to increase customer engagement

  • Feb 16 2018

TABLE OF CONTENT

Floatbot broadcast

Floatbot lets you create targeted broadcasts and send to chatbot users. One can send any personalized reminders, information, regular updates, polls, surveys etc.


Use any item to create broadcast and send to targeted audience.

 


 

Floatbot broadcast

 

Dashboard shows the detailed broadcast status of the message

  • Total number of users to whom broadcast is sent.
  • Delivery status of the message.
  • Number of users who read the message.
  • Sent date and time.

 broadcast with messages

 

View Details with the Broadcast

If you view details about a broadcast, it also shows platform details with number of users, delivered and number of reads.

 

 details about broadcast