FLOATBOT BLOG

Insights and updates

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Why No-Agent Call Center Automation is a Must for your Business

Call center automation through AI Chatbots & Voicebots. Increase customer satisfaction and...

Oct 14, 2024
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How to Advance Transcription Process with ASR (Automatic Speech R...

Leverage ASR (Automatic Speech Recognition) to produce highly accurate transcripts & low o...

May 03, 2022
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What is an AI agent assist and why it is important for your conta...

AI Agent Assist executes manual tasks for human agents, such as finding relevant informati...

Sep 13, 2024
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Is Conversational AI the Future of Contact Center Automation?

Learn how contact centers are leveraging conversational AI to increase digital sales, auto...

Oct 23, 2024