FLOATBOT BLOG

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Conversational AI Voicebots vs. IVRs: Which is Better for Contact...

Comparison between conversational Voicebots & IVRs. Learn what makes #Voicebots a far bett...

Jun 06, 2022
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Why No-Agent Call Center Automation is a Must for your Business

Call center automation through AI Chatbots & Voicebots. Increase customer satisfaction and...

Oct 14, 2024
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How to Advance Transcription Process with ASR (Automatic Speech R...

Leverage ASR (Automatic Speech Recognition) to produce highly accurate transcripts & low o...

May 03, 2022
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What is an AI agent assist and why it is important for your conta...

AI Agent Assist executes manual tasks for human agents, such as finding relevant informati...

Sep 13, 2024