Jun 02, 2018
User input is one of the key element for building a chatbot.
With the help of user input you can take different inputs from user in the form of text, phone, email, number or you can even set custom validations.
Your message in user input- Please can I know your name?
To this the user can respond in the following ways:
The respond can sometimes confuse the bot and it may give an unpleasant reply. As shown below.
Here the bot failed to catch the main keyword of the message i.e the name.
To avoid this you can add NLP at user input level. When you enter NLP at user input, bot will able to detect the correct term from the user response.
This is how bot responses when you set User NLP.
Follow these steps for setting up NLP at user input.
Step 1: Go to bot dashboard & set your user input.
Step 2: Go to setup AI > Advance AI and create intent relate to your input.
Don’t miss to check- Use with “User input” block at the bottom and save the intent.
After following these steps, you can check how this works by clicking on the demo tab. We’re sure you would not like to miss this feature head to your floatbot and make this feature live!