Floatbot and Socotra Join Forces, Enabling Insurers to Leverage Robust Core Functionality and Transform Customer Experiences

Floatbot and Socotra announced a strategic partnership, enabling insurers to leverage Socotra's modern core platform pre-integrated with Floatbot's conversational AI. Now insurers can assist their customers with AI-powered Voicebots and Chatbots that are connected with advanced core functionality. 

Floatbot is a leading SaaS-based deep-tech Voice AI platform – exclusively built for insurance use cases. We help insurance carriers, agencies, brokers, and MGAs increase digital sales and renewals of insurances, automate claims FNOL, automate customer support, increase agent productivity, and enhance customer experience through AI-Powered Voicebots, Chatbots, and Agent Assists.   

Socotra helps insurers launch insurance products faster, within 2 months. You can seamlessly configure new insurance products on Socotra's flexible platform. 

Floatbot + Socotra is a complete, robust insurtech suite that helps insures at every step, from developing and selling products to providing post-purchase support to customers. Leveraging the combined power of Floatbot and Socotra, now insurers can 

• Develop new products faster 
• Increase digital sales of insurance policies and renewals by 150% 
• Automate inbound and outbound calls 
• Automate claims FNOL through AI-powered Chatbots and Voicebots
• Reduce customer support costs by 40% 
• Enable omnichannel customer interaction 
• Increase customer satisfaction score (CSAT) by 80% 

About Floatbot

Floatbot provides a SaaS-based Voice AI platform that helps you build and deploy AI-Powered Voicebots and Chatbots without coding. We are a world-leading provider of contact center automation solutions. Our expertise lies in the BFSI sector, where we help banks, insurers, and FIs increase digital sales, automate customer support and increase customer satisfaction (CSAT) scores. 

About Socotra

Socotra is bringing unparalleled speed and ease to insurance technology. With Socotra’s modern core platform, global insurers and insurtech MGAs can accelerate product development, reduce maintenance costs, and improve customer experiences. Socotra provides open APIs, a product-agnostic data model, and out-of-the-box capabilities to manage the entire policy lifecycle, making insurance innovation faster, easier, and more affordable.